Technical Support jobs in Davao

DescriptionProvide technical support for customers via phone, email, and chat.Assist in troubleshooting technical issues efficiently to ensure customer satisfaction.Document customer interactions and maintain detailed records of service requests.Work collaboratively with technical teams to resolve complex issues.Educate customers on troubleshooting techniques and software...

Position: Technical Support RepresentativeWork Location: Davao del Sur – Davao CityWork Setup: OnsiteSchedule: ShiftingStart Date: January 22, 2025Salary Package: PHP 25,000 (with an additional PHP 2,500 upon regularization) + IncentivesQualifications:At least 1 year of Technical Support experience in a BPO (Business Process Outsourcing) companyAt least 2 years in college or a graduate of the...

We are looking for Technical Support RepresentativesPlace of Work: Davao City (Fully Onsite)Compensation: 40,000Qualifications:• 1-2 years Technical Support Representative Experience (SaaS)• Knowledgeable in Software as a Service• 1-year BPO experience (Call Handling)• Willing to work in Davao CityWe are offering Relocation Package for applicants residing outside Davao City.Virtual Recruitment...

Responsibilities: - Installs and maintains computer operating and networking systems. - Maintains and updates major operating and networking systems in order to ensure interface of operational functions and application systems, and to identify and correct software problems. - Installs and maintains peripheral hardware equipment components as they pertain to and interface with operating and...

A leading tech support firm in Pampanga is seeking a motivated Technical Support Specialist to assist customers with various technical issues. This role involves providing first-level support via chat, email, or phone while ensuring exceptional service. Ideal candidates should have at least 6 months to 1 year of experience in a technical support role and strong problem-solving abilities. The...

We are urgently looking for Technical Support Representatives (TSR) to join our growing BPO team in Davao City. If you have a passion for technology and enjoy helping people solve technical issues, this is your chance to start or grow your career in the BPO industry. Job Responsibilities - Provide technical support and troubleshooting assistance to customers via phone, chat, or email. - Resolve...

We are seeking Technical Support Associates to join a Telco account based in Davao City. This role focuses on assisting customers with service-related and basic technical concerns while delivering quality support. Qualifications - High School Graduate (old curriculum) or Senior High School Graduate - Strong communication and customer handling skills - Background in billing or sales is an...

A leading tech services provider in Davao del Sur is seeking a dedicated technical support specialist. This role involves performing system checks, troubleshooting technical issues, and providing escalated support. Candidates should have a bachelor's degree in a relevant field and hands-on experience with necessary technologies. Join a dynamic team working to ensure optimal performance in a...

Job Description - Provide technical support to end-users via phone, email, or in-person. - Diagnose and troubleshoot hardware and software issues while ensuring timely resolution. - Install, configure, and maintain computer systems and applications. - Assist in the implementation of new technology solutions and upgrades. - Maintain documentation of support activities and user inquiries for...

Work From Office - This is a Work-from-office setup based in Mabalacat A fast-growing telecommunications company, based in Sydney, providing an exciting opportunity for a Technical Support Specialist. We have a professional, relaxed environment with ongoing training and support. Your primary role will be to provide support to our users all around Australia while liaising with the Technical...

Be part of ourTechnical Support Representative at Alorica Davao! Earn up to Php 20,500 and PLUS get exciting perks! - Provide first-level technical assistance to customers via phone, email, or chat, ensuring timely and accurate resolution of issues. - Diagnose and troubleshoot hardware, software, and network-related problems, escalating complex cases as needed. - Document customer interactions,...

- Manage and maintain company programs and systems to ensure stable performance. - Support the development, implementation, and improvement of internal systems and tools. - Monitor system performance, identify issues, and implement timely solutions. - Ensure data integrity, security, and compliance with company IT policies. - Coordinate with software vendors or service providers for upgrades,...

Share Job Description - Equipment Setup and Maintenance: Responsible for setting up, testing, and maintaining technical equipment (e.g., sound systems, projectors, lighting) to ensure smooth operation during events or productions. - Troubleshooting and Technical Support: Provide on-site technical support, resolving any issues with equipment or systems promptly to minimize disruptions and ensure...

Job Description - Provide technical assistance and support for incoming queries. - Diagnose and troubleshoot hardware and software issues. - Guide users through step-by-step solutions. - Document issues and track resolutions in ticketing system. - Collaborate with other teams to improve customer experience. - Maintain up-to-date knowledge of products and services. - 1-2 years Technical Support...

Overview Position: Technical Support Representative Company: BPO Work Location: Clark Pampanga Salary: 27,000-40,000 gross Schedule: Work onsite/Shifting Schedule Responsibilities - Ability to identify training needs accurately. - Possesses effective delivery/training techniques and methods. - Basic knowledge of research methodology and principles in order to carry out research ethically and...

Overview Awesome CX by Transcom is hiring a highly detail-oriented and organized Product Technical Support II to join our Production team. This role is responsible for monitoring and identifying negative reviews on the Amazon platform, proactively contacting customers, and assisting them in resolving issues encountered during product use. Responsibilities - Provide technical support to...

- Works hand-in-hand with Field Support Engineer, Dispatch and Service Desk team in attending and resolving all service request assigned per region/ area. - Technical focal point, escalation for any question/ issues raised by Field Support Engineers during an on-site activity. This may require working outside business hours. - Remotely or guide installations on our client’s IT Shared System. -...

Description - Provide technical support for customers via phone, email, and chat. - Assist in troubleshooting technical issues efficiently to ensure customer satisfaction. - Document customer interactions and maintain detailed records of service requests. - Work collaboratively with technical teams to resolve complex issues. - Educate customers on troubleshooting techniques and software...

Position: Technical Support Specialist Work Setup: Onsite – Philexcel Business Center, Clark Pampanga Schedule: Morning shift ( 9:00AM - 6:00PM) Monday - Friday Employment Type: Full-time About the Role We are seeking a motivated Technical Support Specialist to join our growing support team. The role focuses on assisting customers with technical issues, troubleshooting problems, and...

A leading company in technology and services is seeking an IT Support Specialist to install and maintain computer operating and networking systems in Davao del Sur, Philippines. The ideal candidate should hold a Bachelor's degree in Engineering or IT, and possess knowledge in Technical Support, Troubleshooting, and Networking. A willingness to perform field works and a customer service...