Technical Support jobs in Davao City

DescriptionProvide technical support for customers via phone, email, and chat.Assist in troubleshooting technical issues efficiently to ensure customer satisfaction.Document customer interactions and maintain detailed records of service requests.Work collaboratively with technical teams to resolve complex issues.Educate customers on troubleshooting techniques and software...

Position: Technical Support RepresentativeWork Location: Davao del Sur – Davao CityWork Setup: OnsiteSchedule: ShiftingStart Date: January 22, 2025Salary Package: PHP 25,000 (with an additional PHP 2,500 upon regularization) + IncentivesQualifications:At least 1 year of Technical Support experience in a BPO (Business Process Outsourcing) companyAt least 2 years in college or a graduate of the...

We are looking for Technical Support RepresentativesPlace of Work: Davao City (Fully Onsite)Compensation: 40,000Qualifications:• 1-2 years Technical Support Representative Experience (SaaS)• Knowledgeable in Software as a Service• 1-year BPO experience (Call Handling)• Willing to work in Davao CityWe are offering Relocation Package for applicants residing outside Davao City.Virtual Recruitment...

A leading tech support firm in Pampanga is seeking a motivated Technical Support Specialist to assist customers with various technical issues. This role involves providing first-level support via chat, email, or phone while ensuring exceptional service. Ideal candidates should have at least 6 months to 1 year of experience in a technical support role and strong problem-solving abilities. The...

We are urgently looking for Technical Support Representatives (TSR) to join our growing BPO team in Davao City. If you have a passion for technology and enjoy helping people solve technical issues, this is your chance to start or grow your career in the BPO industry. Job Responsibilities - Provide technical support and troubleshooting assistance to customers via phone, chat, or email. - Resolve...

Job Description - Provide technical support to end-users via phone, email, or in-person. - Diagnose and troubleshoot hardware and software issues while ensuring timely resolution. - Install, configure, and maintain computer systems and applications. - Assist in the implementation of new technology solutions and upgrades. - Maintain documentation of support activities and user inquiries for...

Work From Office - This is a Work-from-office setup based in Mabalacat A fast-growing telecommunications company, based in Sydney, providing an exciting opportunity for a Technical Support Specialist. We have a professional, relaxed environment with ongoing training and support. Your primary role will be to provide support to our users all around Australia while liaising with the Technical...

Overview Position: Technical Support Representative Company: BPO Work Location: Clark Pampanga Salary: 27,000-40,000 gross Schedule: Work onsite/Shifting Schedule Responsibilities - Ability to identify training needs accurately. - Possesses effective delivery/training techniques and methods. - Basic knowledge of research methodology and principles in order to carry out research ethically and...

- Works hand-in-hand with Field Support Engineer, Dispatch and Service Desk team in attending and resolving all service request assigned per region/ area. - Technical focal point, escalation for any question/ issues raised by Field Support Engineers during an on-site activity. This may require working outside business hours. - Remotely or guide installations on our client’s IT Shared System. -...

Job Overview Technical Support Representative at Universal Access and Systems Solutions Inc. provides excellent customer service by addressing complaints and inquiries through phone, email, or chat. Location: Pampanga Responsibilities - Handle inbound customer service calls - Interfacing with various tools and systems as required - Effectively resolve customer questions through call or chat...

A leading IT service provider is seeking a Team Leader in the Philippines to guide a team of customer care and technical support agents. You will be responsible for fostering a customer-centric culture, enhancing team performance, and providing coaching and support. The ideal candidate should have strong leadership skills, a bachelor's degree, and at least three years of experience managing a...

Job Description The purpose of the role is to help Asurion’s customers “stay connected” with all aspects of their everyday technical life. This will include supporting customers over the telephone with various applications, networks, and technologies. The role will also undertake proactive outbound call work as well as take inbound calls. Key Accountabilities - Undertake service requests for...

Job Summary We are seeking a dynamic and experienced Site Leader to spearhead our Philippines operations for one of our key clients. This role is ideal for a seasoned leader with deep expertise in Technical Support and Operations, and a passion for delivering operational excellence, organizational growth, and exceptional service delivery. Key Responsibilities: Executive Leadership &...

About the Role:We are looking for a Mid-Level Technical Support Engineer with 3–8 years of experience to join our growing remote team. This role focuses on managing escalations, overseeing major incidents, and ensuring system stability through proactive technical solutions. You’ll also collaborate with cross-functional teams, create documentation, and mentor other engineers—all while working from...

We are looking for a motivated and Technical Support to join our team. In this role, you will handle customer inquiries, provide accurate information, and resolve issues in a professional and timely manner through phone, email, or chat. You will represent our company’s values by delivering excellent service and building positive customer relationships. The ideal candidate has strong communication...

Join to apply for the Technical Support role at Metacom Careers. We are looking for a motivated individual to join our team. In this role, you will handle customer inquiries, provide accurate information, and resolve issues in a professional and timely manner through phone, email, or chat. You will represent our company’s values by delivering excellent service and building positive customer...

Job Description BPO company that provides end-to-end BPO services to clients globally. Employee Recognition and Rewards Performance Bonus, Incentives Government Mandated Benefits Insurance Health & Wellness HMO Position: Technical Support Representative Company Industry: BPO Work Schedule: Shifting Schedule Salary: Php 28,000 + Sign-in Bonus Work Set Up: On-site Job Requirements - At...

Job Description - Install, upgrade, support, and troubleshoot Windows, Mac, and any other authorized desktop software/applications - Install, upgrade, support, and troubleshoot end‑user workspace hardware such as desktops, laptops, printers, mobile devices, video and conferencing equipment, and any other authorized peripheral equipment and devices - Perform general preventative maintenance tasks...

Position: Technical Support Specialist Work Setup: Onsite – Philexcel Business Center, Clark Pampanga Schedule: Morning shift ( 9:00AM - 6:00PM) Monday - Friday Employment Type: Full-time About the Role We are seeking a motivated Technical Support Specialist to join our growing support team. The role focuses on assisting customers with technical issues, troubleshooting problems, and...

Overview Employee Recognition and Rewards Performance Bonus, Incentives Benefits Government Mandated Benefits Health & Wellness Insurance Health & Wellness HMO Responsibilities - Provide technical support via chat, email, and voice channels. - Troubleshoot OS, software, and network-related issues. - Perform basic AD/GPO configurations and system setups. - Document resolutions and...