Technical Support jobs in Pateros

It's fun to work in a company where people truly BELIEVE in what they're doing! Job Description: Position Summary Working in a technical support facility or call center, incumbents ensure that customers receive the highest quality hot-line technical support. Responds to customer service inquiries regarding company products, features and/or services. Researches, documents and communicates...

Hybrid - Pateros Fresh Graduate/Student Bachelor Full-time Job Description - Provide exceptional technical support to customers via phone, email, and chat. - Diagnose and troubleshoot software and hardware issues in a timely manner. - Assist customers in understanding product features and functionalities. - Document and track incoming support requests using ticketing systems. - Collaborate with...

COMPANY PROFILE: This is a Canadian Multinational Company and the largest IT/BPO Company. They are one of the world’s largest IT and business consulting firms that sustain profitable growth—deliver a wide range of benefits for your company, clients, and consultants.Position: Japanese Service DeskCompany Industry: IT/BPO CompanyWork Location: McKinley, Taguig CitySalary: Php 90,000 - Php...

We’re excited to invite you to explore new job opportunities at STARTEK with January start dates. If you’re looking for a stable career with competitive pay and great benefits, this is your chance to join one of the leading BPO companies in the Philippines.FIRST STEP: PHONE SCREENINGQualified applicants will undergo initial phone screening, making the process fast and convenient. Please ensure...

WANT TO GET HIRED ASAP? GRAB OUR JOBS TODAY AND BE PRIORITIZED DURING THE PROCESS. LEARN MORE ABOUT OUR JOB VACANCIES BELOW.We are continuously looking for top talents to join our team. We achieve stability in our organization by treating our employees the same way we treat our valued clients, with utmost care.List of vacancies we have for you:- Customer Service Representative- Technical Support...

DescriptionProvide technical support for customers via phone, email, and chat.Assist in troubleshooting technical issues efficiently to ensure customer satisfaction.Document customer interactions and maintain detailed records of service requests.Work collaboratively with technical teams to resolve complex issues.Educate customers on troubleshooting techniques and software...

Position: Technical Support RepresentativeWork Location: Davao del Sur – Davao CityWork Setup: OnsiteSchedule: ShiftingStart Date: January 22, 2025Salary Package: PHP 25,000 (with an additional PHP 2,500 upon regularization) + IncentivesQualifications:At least 1 year of Technical Support experience in a BPO (Business Process Outsourcing) companyAt least 2 years in college or a graduate of the...

- Respond to customer calls, emails, and chats for technical support.- Diagnose and resolve hardware, software, and network issues.- Inform customers about product features and limitations.- Share knowledge to enhance team performance and customer experience.- Adhere to company policies and industry standards.

Work Address: MOA, PasayWork Set-up: Hybrid: (1-2x a month RTO)Work Schedule: Night Shift (starts at 9pm)DUTIES and RESPONSIBILITIES:• Delight customers by providing timely, expert advice• Act as the first level of support for questions, issues, and common tasks• Prioritize cases and respond to inquiries with speed and precision• Use written and verbal communication to resolve complex, technical...

We are looking for Technical Support RepresentativesPlace of Work: Davao City (Fully Onsite)Compensation: 40,000Qualifications:• 1-2 years Technical Support Representative Experience (SaaS)• Knowledgeable in Software as a Service• 1-year BPO experience (Call Handling)• Willing to work in Davao CityWe are offering Relocation Package for applicants residing outside Davao City.Virtual Recruitment...

Provide technical assistance to customers with issues related to devices (PCs, laptops, smartphones, tablets), software, networks/internet, and services. Listen carefully to customer concerns, ask relevant questions to diagnose issues, and provide clear, step‑by‑step guidance or solutions. Respond to customer inquiries and support requests via multiple channels (phone, chat, email, live‑chat) as...

Join our dynamic team as a Technical Support Representative, where you'll play a pivotal role in providing exceptional customer service and technical assistance. Based in Iloilo, Western Visayas, this full-time position offers a competitive salary and an up to 20,000 PHP sign-on bonus, making it an attractive opportunity for driven individuals.Key responsibilitiesRespond to incoming customer...

- Respond to customer calls, emails, and chats for technical support.- Diagnose and resolve hardware, software, and network issues.- Inform customers about product features and limitations.- Share knowledge to enhance team performance and customer experience.- Adhere to company policies and industry standards.

Key Responsibilities:1. System Support and Maintenance• Monitor, update, and configure the Admira system, including scheduling updates, enablingdevices, and addressing system-related concerns.• Identify and report live market system issues to the immediate supervisor.• Troubleshoot and resolve live market system concerns, escalating issues as needed to theDigital Support Team and Supervisor.•...

We are seeking a dynamic and skilled Voice Tech Support Professional to join our team in a fractional capacity. This role requires expertise in technical support, customer interactions via inbound and outbound calls, product demonstrations, and CRM systems. The ideal candidate will have experience working in startup environments and be comfortable managing multiple client accounts...

Work Set Up: Onsite at the Sanctum, SM North EDSA, Quezon City The Technical Support Engineer Team Leader will be responsible for leading and managing a team of representatives to ensure the delivery of exceptional customer experiences. This role will coach, mentor, and guide team members, while driving performance, productivity, and operational efficiency. What does a day in the life of a...

JOB RESPONSIBILITIES - Understands thoroughly all GlobalSign products and ensures compliance with GlobalSign’s strictest security policies and ability to apply procedure-driven task to process certificate applications. - Researches, investigates, and resolves customer technical issues. - Assists customers in installation and implementation of GlobalSign products. - Interprets instructions and...

Overview In this role, you'll manage technical quotations for ASCO products, coordinate order processing, and collaborate with engineering and product teams to ensure accurate and timely solutions. You'll also provide technical support to sales teams and handle key administrative tasks. What will you do? - Prepare and manage technical quotations for ASCO products. - Coordinate order management...

We are mass hiring Call Center Agents across our Metro Manila sites! Earn Up to 28K Monthly + 30K Sign-On Bonus. Open for applicants with NO BPO EXPERIENCE.Job Responsibilities:• Respond to customer calls, emails, and chats for technical support.• Diagnose and resolve hardware, software, and network issues.• Inform customers about product features and limitations.• Share knowledge to enhance team...

WE ARE HIRING NETWORK TECHNICAL SUPPORT ENGINEER!!COMPANY PROFILE: A global leader in technology and consulting, specializing in innovative solutions for various industries.Position: Network Technical Support EngineerCompany Industry: IT CompanyLocation: Ortigas, Pasig CitySchedule: Regular Schedule (M-F Weekends off)Work set up: Full work onsiteJOB REQUIREMENTS:Bachelor’s degree in IT, Computer...