Technical Support Specialist jobs in Davao

DescriptionProvide technical support for customers via phone, email, and chat.Assist in troubleshooting technical issues efficiently to ensure customer satisfaction.Document customer interactions and maintain detailed records of service requests.Work collaboratively with technical teams to resolve complex issues.Educate customers on troubleshooting techniques and software...

Position: Technical Support RepresentativeWork Location: Davao del Sur – Davao CityWork Setup: OnsiteSchedule: ShiftingStart Date: January 22, 2025Salary Package: PHP 25,000 (with an additional PHP 2,500 upon regularization) + IncentivesQualifications:At least 1 year of Technical Support experience in a BPO (Business Process Outsourcing) companyAt least 2 years in college or a graduate of the...

We are looking for Technical Support RepresentativesPlace of Work: Davao City (Fully Onsite)Compensation: 40,000Qualifications:• 1-2 years Technical Support Representative Experience (SaaS)• Knowledgeable in Software as a Service• 1-year BPO experience (Call Handling)• Willing to work in Davao CityWe are offering Relocation Package for applicants residing outside Davao City.Virtual Recruitment...

As a technical support representative, you will be responsible for handling customer inquiries and technical issues through both email and phone support. Tasks include troubleshooting internet or service-related problems, guiding customers through basic to intermediate technical steps, escalating unresolved concerns, and ensuring timely and accurate resolution. You will be expected to deliver...

About the Role:We are looking for a Mid-Level Technical Support Engineer with 3–8 years of experience to join our growing remote team. This role focuses on managing escalations, overseeing major incidents, and ensuring system stability through proactive technical solutions. You’ll also collaborate with cross-functional teams, create documentation, and mentor other engineers—all while working from...

We are looking for a motivated and Technical Support to join our team. In this role, you will handle customer inquiries, provide accurate information, and resolve issues in a professional and timely manner through phone, email, or chat. You will represent our company’s values by delivering excellent service and building positive customer relationships. The ideal candidate has strong communication...

CallTek is a global leader in white-label technical support, trusted by technology operators worldwide for over 20 years. With 10,000+ professionals across nine countries, we deliver 24/7 engineering, software development, customer support, and field services. Backed by top security certifications and innovative AI solutions, we provide secure and seamless support for our partners. Join our...

A customer service firm in Davao City seeks individuals for a customer support role. The position involves effectively answering customer calls, troubleshooting technical issues, and educating clients on product features. Candidates should possess excellent communication skills, experience in technical support, and a background in IT. This role offers competitive salary and benefits, along with...

You’ll be the face of our technical expertise, conducting compelling product demonstrations and technical presentations. By effectively communicating the value of our services, you'll help prospective customers understand how our solutions can solve their challenges. Building and maintaining strong client relationships is key; you'll act as a trusted advisor, guiding them through their...

Are you passionate about leveraging technology to enhance the built environment? We are seeking a dedicated and skilled Application Support Specialist with expertise in Building Information Modeling (BIM) to join our dynamic team. In this role, you will play a crucial part in supporting our innovative BIM applications, ensuring seamless integration and optimal performance for our users. If you...

Overview: We are seeking a highly organized Administrative Support Specialist to join our team in Davao City. In this role, you will be the backbone of our daily operations.Responsibilities:• Manage email correspondence and calendar appointments.• Listen to live/recorded calls and transcribe key points.• Prepare daily meeting agendas and call lists.• Update virtual files and generate performance...

We are urgently looking for Technical Support Representatives (TSR) to join our growing BPO team in Davao City. If you have a passion for technology and enjoy helping people solve technical issues, this is your chance to start or grow your career in the BPO industry.Job Responsibilities:Provide technical support and troubleshooting assistance to customers via phone, chat, or emailResolve issues...

We are looking for a motivated and Technical Support to join our team. In this role, you will handle customer inquiries, provide accurate information, and resolve issues in a professional and timely manner through phone, email, or chat. You will represent our company’s values by delivering excellent service and building positive customer relationships. The ideal candidate has strong communication...

Overview: We are seeking a highly organized Administrative Support Specialist to join our team in Davao City. In this role, you will be the backbone of our daily operations.Responsibilities: - Manage email correspondence and calendar appointments. - Listen to live/recorded calls and transcribe key points. - Prepare daily meeting agendas and call lists. - Update virtual files and generate...

Key Responsibilities - Answer and process customer calls effectively and efficiently to optimize the customer experience. - Follow proper troubleshooting steps, ask clarifying questions, and discover underlying causes of concern. - Provide timely resolution of customer issues and concerns. - Educate customers on product use and assist them in utilizing available features to improve office...

As a technical support representative, you will be responsible for handling customer inquiries and technical issues through both email and phone support. Tasks include troubleshooting internet or service-related problems, guiding customers through basic to intermediate technical steps, escalating unresolved concerns, and ensuring timely and accurate resolution. You will be expected to deliver...

We are looking for Technical Support RepresentativesPlace of Work: Davao City (Fully Onsite)Compensation: 40,000Qualifications: - 1-2 years Technical Support Representative Experience (SaaS) - Knowledgeable in Software as a Service - 1-year BPO experience (Call Handling) - Willing to work in Davao City We are offering Relocation Package for applicants residing outside Davao City.Virtual...

About the Role:We are looking for a Mid-Level Technical Support Engineer with 3–8 years of experience to join our growing remote team. This role focuses on managing escalations, overseeing major incidents, and ensuring system stability through proactive technical solutions. You’ll also collaborate with cross-functional teams, create documentation, and mentor other engineers—all while working from...

DescriptionProvide technical support for customers via phone, email, and chat.Assist in troubleshooting technical issues efficiently to ensure customer satisfaction.Document customer interactions and maintain detailed records of service requests.Work collaboratively with technical teams to resolve complex issues.Educate customers on troubleshooting techniques and software...

We are urgently looking for Technical Support Representatives (TSR) to join our growing BPO team in Davao City. If you have a passion for technology and enjoy helping people solve technical issues, this is your chance to start or grow your career in the BPO industry.Job Responsibilities:Provide technical support and troubleshooting assistance to customers via phone, chat, or emailResolve issues...