IT Helpdesk jobs in Cebu City

CTC BPO Inc. (FKA: CallTek Center International Inc.) is a call center and a BPO company based in Cebu, Philippines. CTC BPO Inc. is a tailor‑made business processing and technical support provider for the broadband and video/TV industry, specializing in hospitality/MDU markets. We continuously seek highly motivated, energetic, flexible, career‑driven, and most importantly, people‑oriented...

An IT Services company is seeking a Helpdesk / Customer Support Service Lead to oversee network and application health. This role requires 7+ years of experience in NOC or technical support, a strong understanding of networking fundamentals, and solid communication skills. Candidates should be proactive and ready to work rotational shifts. The position offers full-time employment with an emphasis...

Overview Our client is a marketing software company that serves small business owners, primarily financial advisors, and insurance agents. About 40,000 small businesses use our tools to build websites and send out content. Generally, these businesses don’t have marketing departments but are growth-minded enough to know they need to market themselves. We help them do just that. About Our...

Location: On-site (depending on company policy) Job Type: Full-Time About The RoleWe're seeking a proactive L1 IT Support professional to assist with computer, software, and hardware issues, troubleshoot basic problems, and escalates complex cases, ensuring smooth IT operations and excellent end-user support. Responsibilities Provide first-level technical support for hardware, software, and...

A dynamic startup in outsourcing solutions is seeking an IT Helpdesk Support to deliver exceptional remote technical support to clients. The ideal candidate will have strong communication skills and a customer-first mindset, along with at least 2 years of IT support experience in a remote environment. This role includes troubleshooting technical issues, assisting with configurations, and...

At Kwanii, we’re building more than a company — we’re building a community. We value collaboration, curiosity, and people who are passionate about what they do. Whether you’re just starting your career or looking for your next big move, you’ll find opportunities here to grow, learn, and make an impact. Review our open positions and apply to the positions that match your qualifications. TheIT...

A technology solutions provider in Metro Manila is hiring for a BPO Team Lead (Helpdesk). This mid-senior level role involves supervising and mentoring the L1 helpdesk team to ensure high performance and service quality. Candidates should have a Bachelor's degree in IT, along with 3-5 years of IT Service Desk experience and at least 1-2 years in a leadership position. Strong communication and...

POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. We are seeking a skilled IT Helpdesk Specialist to join our IT support team. The ideal candidate...

IT Helpdesk - Manila, Philippines Location: Philippines, Pasig- Tiendesitas Job category: Information Technology (IT) Language: Transcom is looking for talented individuals like you to join our awesome team! Be the next IT Helpdesk for our Transcom Pasig site. What's in it for YOU! Driven by our "Malasakit" culture, we make certain that our team members are well-cared for. Hence we are...

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech,...

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail,...

Job Title: IT Helpdesk Support Specialist Location: Onsite at our Makati Office (One Ayala) Are you a tech-savvy professional with a passion for solving problems and delivering exceptional customer service? We’re looking for an enthusiastic IT Helpdesk Support Specialist to join our dynamic team in the heart of Makati. In this role, you’ll be the first point of contact for technical issues,...

TheIT Helpdeskserves as the escalation point of contact for customers seeking technical assistance via phone and email. Performs remote troubleshooting through diagnostic techniques and pertinent questions to offer bests solution to customer based on issue and details provided. This resource manages the ticket handling process for their clients and effectively uses team resources to drive ticket...

A technology services company in Makati City is seeking a candidate with a Bachelor's in Computer Science or equivalent and strong technical troubleshooting abilities. You will monitor helpdesk activities, coordinate preventive maintenance, and update inventory movements. The ideal candidate has 1-3 years of project coordination experience and excellent communication skills. This role requires...

A technology services company in Makati City is seeking a candidate with a Bachelor's in Computer Science or equivalent and strong technical troubleshooting abilities. You will monitor helpdesk activities, coordinate preventive maintenance, and update inventory movements. The ideal candidate has 1-3 years of project coordination experience and excellent communication skills. This role requires...

Location: On-site (depending on company policy) Job Type: Full-Time About The Role We're seeking a proactive L1 IT Support professional to assist with computer, software, and hardware issues, troubleshoot basic problems, and escalates complex cases, ensuring smooth IT operations and excellent end-user support. Responsibilities - Provide first-level technical support for hardware, software,...

A leading BPO company in Cebu City is seeking an experienced IT Helpdesk Manager to oversee operations and a team of 50 engineers. The ideal candidate should have a background in engineering, at least five years in a managerial role within the IT-BPO industry, and possess excellent communication skills. The role requires on-site work with flexibility for night shifts, weekends, and holidays,...

OnSpot is a dynamic startup specializing in cutting-edge outsourcing solutions, with a particular focus on the logistics industry. While logistics remains our core expertise, we extend our services across a variety of sectors, providing innovative solutions to meet diverse outsourcing needs. At OnSpot, we pride ourselves on our commitment to exceptional customer service and building strong,...

At Kwanii, we’re building more than a company — we’re building a community. We value collaboration, curiosity, and people who are passionate about what they do. Whether you’re just starting your career or looking for your next big move, you’ll find opportunities here to grow, learn, and make an impact. Review our open positions and apply to the positions that match your qualifications. The IT...

POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. We are seeking a skilled IT Helpdesk Specialist to join our IT support team. The ideal candidate...