IT Helpdesk jobs in Manila

Job Title: L3 IT Helpdesk Support Agent Overview: We are seeking a proactive and customer-focused Helpdesk Technician to join our IT support team. This role is responsible for providing first/second-level technical support through both our ticketing system and live chat. You will handle a variety of IT requests, including remote support, VoIP system troubleshooting, and hardware/software...

Job Description: - Serve as the first point of contact for customers seeking technical assistance over the phone or email - Perform troubleshooting through diagnostic techniques and pertinent questions - Determine the best solution based on the issue and details provided by customers - Walk the customer through the problem-solving process - Direct unresolved issues to the next level of support...

A leading IT managed services provider in Metro Manila seeks a Senior Technical Lead who excels in both technical and leadership roles. This position requires mentoring junior staff and overseeing support operations while providing high-level technical solutions. A strong background in Windows administration and proven client communication skills are mandatory. Join a dynamic team that emphasizes...

Travel obsessed? Big tech fan? Hey, you’re in good company. If you want to be part of the industry that makes the world go round, then look no further. Travelport is the brains behind lots of your travel bookings- plane, car or hotel. Our technology is used to book that magical holiday, infamous bachelorette party or long overdue school reunion. While we can’t solve mosquito bites or lost...

Location: On-site (depending on company policy) Job Type: Full-Time About The RoleWe're seeking a proactive L1 IT Support professional to assist with computer, software, and hardware issues, troubleshoot basic problems, and escalates complex cases, ensuring smooth IT operations and excellent end-user support. Responsibilities Provide first-level technical support for hardware, software, and...

A dynamic startup in outsourcing solutions is seeking an IT Helpdesk Support to deliver exceptional remote technical support to clients. The ideal candidate will have strong communication skills and a customer-first mindset, along with at least 2 years of IT support experience in a remote environment. This role includes troubleshooting technical issues, assisting with configurations, and...

CTC BPO Inc. (FKA: CallTek Center International Inc.) is a call center and a BPO company based in Cebu, Philippines. CTC BPO Inc. is a tailor‑made business processing and technical support provider for the broadband and video/TV industry, specializing in hospitality/MDU markets. We continuously seek highly motivated, energetic, flexible, career‑driven, and most importantly, people‑oriented...

At Kwanii, we’re building more than a company — we’re building a community. We value collaboration, curiosity, and people who are passionate about what they do. Whether you’re just starting your career or looking for your next big move, you’ll find opportunities here to grow, learn, and make an impact. Review our open positions and apply to the positions that match your qualifications. TheIT...

An IT Services company is seeking a Helpdesk / Customer Support Service Lead to oversee network and application health. This role requires 7+ years of experience in NOC or technical support, a strong understanding of networking fundamentals, and solid communication skills. Candidates should be proactive and ready to work rotational shifts. The position offers full-time employment with an emphasis...

A technology solutions provider in Metro Manila is hiring for a BPO Team Lead (Helpdesk). This mid-senior level role involves supervising and mentoring the L1 helpdesk team to ensure high performance and service quality. Candidates should have a Bachelor's degree in IT, along with 3-5 years of IT Service Desk experience and at least 1-2 years in a leadership position. Strong communication and...

POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. We are seeking a skilled IT Helpdesk Specialist to join our IT support team. The ideal candidate...

IT Helpdesk - Manila, Philippines Location: Philippines, Pasig- Tiendesitas Job category: Information Technology (IT) Language: Transcom is looking for talented individuals like you to join our awesome team! Be the next IT Helpdesk for our Transcom Pasig site. What's in it for YOU! Driven by our "Malasakit" culture, we make certain that our team members are well-cared for. Hence we are...

About the Company Our client is not your average IT company, they are a team of passionate tech wizards who love solving problems, streamlining business operations, and delivering top-notch IT solutions that make life easier. They believe IT should be affordable, stress-free, and tailored to your needs. That’s why they take a proactive approach to IT management, ensuring that your business runs...

Location: On-site (depending on company policy) Job Type: Full-Time About The Role We're seeking a proactive L1 IT Support professional to assist with computer, software, and hardware issues, troubleshoot basic problems, and escalates complex cases, ensuring smooth IT operations and excellent end-user support. Responsibilities - Provide first-level technical support for hardware, software,...

A leading BPO company in Cebu City is seeking an experienced IT Helpdesk Manager to oversee operations and a team of 50 engineers. The ideal candidate should have a background in engineering, at least five years in a managerial role within the IT-BPO industry, and possess excellent communication skills. The role requires on-site work with flexibility for night shifts, weekends, and holidays,...

OnSpot is a dynamic startup specializing in cutting-edge outsourcing solutions, with a particular focus on the logistics industry. While logistics remains our core expertise, we extend our services across a variety of sectors, providing innovative solutions to meet diverse outsourcing needs. At OnSpot, we pride ourselves on our commitment to exceptional customer service and building strong,...

At Kwanii, we’re building more than a company — we’re building a community. We value collaboration, curiosity, and people who are passionate about what they do. Whether you’re just starting your career or looking for your next big move, you’ll find opportunities here to grow, learn, and make an impact. Review our open positions and apply to the positions that match your qualifications. The IT...

We're looking for GDS specialists to provide guidance and technical support to our frontline customer service across the full Travelport range. Travel obsessed? Big tech fan? Hey, you’re in good company. If you want to be part of the industry that makes the world go round, then look no further. Travelport is the brains behind lots of your travel bookings- plane, car or hotel. Our technology is...

Travel obsessed? Big tech fan? Hey, you’re in good company. If you want to be part of the industry that makes the world go round, then look no further. Travelport is the brains behind lots of your travel bookings- plane, car or hotel. Our technology is used to book that magical holiday, infamous bachelorette party or long overdue school reunion. While we can’t solve mosquito bites or lost...

Travel obsessed? Big tech fan? Hey, you’re in good company. If you want to be part of the industry that makes the world go round, then look no further. Travelport is the brains behind lots of your travel bookings- plane, car or hotel. Our technology is used to book that magical holiday, infamous bachelorette party or long overdue school reunion. While we can’t solve mosquito bites or lost...