IT Helpdesk jobs in Quezon City

Overview WE’RE HIRING FOR AN IT HELPDESK TECHNICIAN AT PHILIPPINES! Excis is a global IT support leader, driven by innovation and collaboration. We’re looking for a proactive IT Helpdesk Technician to deliver exceptional first-line technical support to our internal users and clients. The ideal candidate is proactive, technically sharp, and able to provide a world-class customer experience while...

A global IT support leader is seeking an IT Dispatch Coordinator L1 in Quezon City, Philippines. The role involves managing helpdesk tickets, ensuring SLA compliance, and coordinating with vendors. Ideal candidates should have IT support experience, strong communication skills, and the ability to work flexibly in a 24/7 environment. This position offers competitive compensation and a supportive...

Vietnamese Tech Support / IT Helpdesk - Bachelors Degree - has 2 years Vietnamese Tech Support experience or Viet IT Helpdesk or Servicedesk experience in the BPO Industry - fluent in Vietnamese and can speak English - has strong experience in troubleshooting - willing to work in QC - okay with 80,000 - 100,000php - can start asap - graveyard shift and shifting schedule German CSR Agents -...

A technology solutions provider in Metro Manila is hiring for a BPO Team Lead (Helpdesk). This mid-senior level role involves supervising and mentoring the L1 helpdesk team to ensure high performance and service quality. Candidates should have a Bachelor's degree in IT, along with 3-5 years of IT Service Desk experience and at least 1-2 years in a leadership position. Strong communication and...

TheIT Helpdeskserves as the escalation point of contact for customers seeking technical assistance via phone and email. Performs remote troubleshooting through diagnostic techniques and pertinent questions to offer bests solution to customer based on issue and details provided. This resource manages the ticket handling process for their clients and effectively uses team resources to drive ticket...

A technology support firm located in Quezon City is seeking an IT Assistant to provide technical support to end users. The role involves troubleshooting hardware, software, and network issues, and maintaining IT inventory. The ideal candidate holds a Bachelor's degree in a relevant field and has at least one year of support experience. Strong technical skills coupled with excellent customer...

A leading outsourcing company in Quezon City is seeking an IT Supervisor to oversee the IT Support team, ensuring top-notch customer service for internal clients. This role involves managing work assignments, conducting performance reviews, and providing expert technical support. The ideal candidate has extensive IT support experience in a supervisory role and a Bachelor's in a technical field. A...

A leading customer experience company in Metro Manila, Quezon City, is looking for a Customer Experience Executive. This role involves identifying and troubleshooting technical issues, supporting clients effectively, and maintaining compliance with operational policies. Candidates should have at least a Senior High School diploma, with a year of BPO experience preferred. Successful applicants...

A leading financial services company is seeking an entry-level Technical Support Representative in Quezon City. This role involves directly addressing technical inquiries through various channels including telephone and email. Ideal candidates will possess a high school diploma, strong communication, and customer service skills, along with a year of experience in a technical support environment....

A leading IT solutions company in Metro Manila is looking for a Multilingual Helpdesk Technician to provide professional end-user support primarily in English and Russian. The role requires resolving end-user problems and tracking incidents accurately. Candidates must have basic knowledge in hardware, software, and networking, along with average communication skills. Preferably, applicants should...

A leading contact centre solutions provider is seeking an IT Helpdesk Technician in Metro Manila. This role blends technical support with hands-on assistance, ensuring users can efficiently complete their tasks. Key responsibilities include troubleshooting hardware and software issues, resolving end user requests, and collaborating with a technical team. Candidates should have 1-3 years of...

A technology service provider is seeking a Japanese IT Helpdesk Support in Taguig, responsible for resolving technical issues for clients using cloud-based solutions. Candidates should be fluent in Japanese and English, possess technical support experience, and have a background in customer service within the BPO industry. The position offers a hybrid work setup and a salary range of Php 120,000...

Role Summary The IT Helpdesk Analyst – Global Service Desk will provide frontline IT support to worldwide pharmaceutical and manufacturing operations. This role is responsible for managing incident and service request tickets, troubleshooting technical issues, and ensuring timely, high-quality support across multiple regions. The successful candidate will be proactive, detail-oriented, and adept...

A technology solutions provider in the Philippines is seeking an IT Technical Support professional responsible for providing technical assistance and support to employees or clients. The role includes troubleshooting hardware and software issues and maintaining IT infrastructure. Candidates should have relevant IT certifications and experience with helpdesk software, as well as familiarity with...

A dynamic BPO company in Cebu is seeking a Helpdesk Manager to oversee the performance and productivity of agents assigned to the helpdesk account. The ideal candidate will have at least two years of managerial experience in the IT-BPO sector, excellent English communication skills, and emotional intelligence. Responsibilities include building customer relationships, resolving issues, and...

A leading IT services firm seeks a Multilingual Helpdesk Technician - German Speaking to provide end-user support in Pasay, Philippines. The role involves supporting customers in English and German, tracking incidents accurately, and troubleshooting hardware and software issues. We are looking for candidates with a relevant educational background, strong communication skills, and the ability to...

A global pharmaceutical firm is looking for an IT Helpdesk Analyst to provide frontline IT support across diverse regions. The role involves managing incident tickets, troubleshooting technical problems, and collaborating with IT teams worldwide. Candidates should have a degree in IT, 1–3 years of helpdesk experience, and familiarity with ITSM tools. This position requires excellent communication...

A leading IT service provider is looking for a Multilingual Helpdesk Technician in Pasay. The role involves providing professional end-user support in English and Portuguese, assisting with technical issues, and maintaining accurate tracking of incidents. Candidates should have at least a Diploma or two years of college education in IT-related fields, with basic hardware, software, and networking...

A leading global IT support provider is seeking an IT Helpdesk Technician in Quezon City, Philippines. The role involves delivering exceptional first-line technical support for internal users, managing IT incidents, and ensuring high resolution rates. Ideal candidates are proactive and possess strong troubleshooting skills across Windows and macOS, along with excellent communication abilities....

A global technology service provider located in Pasay is looking for a Helpdesk Technician who can provide multilingual support, specifically in English and Italian. The role includes troubleshooting hardware and software issues, and responding to user inquiries. Candidates are preferred to have IT-related qualifications and must possess good communication skills. A Diploma or Certificate course...