Help Desk jobs

A leading global hospitality solutions firm seeks an experienced Associate Manager, Help Desk to oversee the Technical Support team. The role involves leading a team that ensures seamless resolution of customer inquiries while monitoring service quality. Candidates should have over 5 years of experience in IT support, strong leadership abilities, and a passion for customer service. Knowledge in...

Job Title Senior Manager, Help Desk Purpose of the role At Amadeus Hospitality, we envision a 5-Star Operational Model aimed at delivering world-class service within the hospitality industry. Our key aspirations include enhancing customer satisfaction, improving service delivery, and achieving cost-effective operations to support anticipated growth. Position Summary: The Senior Manager, Level...

A prominent tech services firm is looking for a Help Desk Team Lead in Metro Manila. The role requires at least 3-4 years of team lead experience and strong technical skills in service desk operations. Candidates should possess excellent communication skills and have a customer-oriented mindset. The position requires adaptability to work in a 24x7 environment and the ability to handle escalations...

Job TitleSenior Manager, Help Desk Purpose of the roleAt Amadeus Hospitality, we envision a 5-Star Operational Model aimed at delivering world‑class service within the hospitality industry. Our key aspirations include enhancing customer satisfaction, improving service delivery, and achieving cost‑effective operations to support anticipated growth. Position SummaryThe Senior Manager, Level 1...

About the Company Cyzerg is a technology company specialized in the research, development, implementation and management of technology solutions for the warehousing industry. With over 148+ active customers across North, Central and South America, Cyzerg has developed industry expertise and capabilities to increase business efficiency and competitiveness across its customer base. With...

Work with a nationally ranked CPA and advisory firm that is passionate for what's next. Aprio has 30 office locations, one in the Philippines and more than 2,100 team members that speak 60+ languages across the globe. By bringing together proven expertise, deep understanding, and strategic foresight for fast-growing industries, Aprio ensures clients are prepared for wherever life or business may...

About the Role We are seeking a bilingual (English/Japanese), customer-focused Tier 1 Help Desk Agent to join our global Help Desk team supporting technology-enabled clinical trial solutions. In this role, you will serve as the first point of contact for users interacting with AI-driven Tier 0 support systems, ensuring a seamless transition between automated support and live assistance. You will...

TheLevel 1 Help Desk Supporthelps customer and staff in resolving issues such as solving usage problems and fulfilling service desk requests that require IT involvement. Serving as the first point of contact for customers and staff seeking technical assistance on site, over the phone or by email. You need to determine the best solution based on the issue details provided or escalating requests if...

BENEFITS : ️ Competitive Compensation and Benefits Package ️ Performance-based management bonus ️ Competitive HMO + Life Insurance Package with option to include dependent ️ Regular Salary Increase, depending on company performance JOB DETAILS : Company Profile: It focuses on the development of web and mobile applications. Offshore development team in the Philippines provides world-class business...

What success looks like in this role: • Supervises the efforts of Service Desk teams within an assigned region. • Directs Service Desk team members in their day-to-day activities by serving as an escalation point for issues referred to by Service Desk team members, clients or other teams. • Mentors and trains Service Desk team members to build new skills. • Builds collaboration within the team...

Overview: We are seeking an experienced and highly skilled Tier 3 - IT Helpdesk Support Specialist to join our advanced technical support team at EXOP. This critical role involves addressing complex IT issues that have been escalated from Tier-1 and Tier-2 support. You will provide expert-level assistance on critical infrastructure, applications, and advanced system configurations. The ideal...

A cybersecurity company in the Philippines is looking for a Technical Support Specialist to provide support via phone, tickets, and live chat. The ideal candidate will have over 3 years of technical troubleshooting experience and strong customer service skills. Responsibilities include resolving first-level issues and assisting customers with empathy. This full-time, home-based position offers a...

One-day hiring process! Earn up to 33k monthly!For regular employees, we offer an industry-leading benefits package that includes:Competitive SalaryOpportunity for rapid career growth for Top PerformersHMO with 2 free beneficiaries on Day OneShift Schedule (Day shift/Mid shift/Night shift)Pioneer, Non-voice, and Easy Accounts AvailableFree Coffee and Biscuits in the officeRetirement/Life...

SPANISH TECHNICAL SUPPORT REPRESENTATIVE Work Setup: HybridLocation: GigaStart Date: November 25, 2025Employment Type: Full-timeSchedule: ShiftingLanguage Requirement: Spanish (Non-Native Speakers Accepted)Education: Minimum of 2 years in collegeExperience: At least 1 year TSR or IT Help Desk backgroundSalary Range: PHP 90,000 – PHP 100,000 per monthSigning Bonus: PHP 2,500Openings:...

Company Profile: A global BPO firm providing technology-driven and business-oriented solutions to its clients.Position: Mandarin Service Desk (Blended U.S Account)Company Industry: Multinational Consulting CompanyWork Location: Pasay CityWork Schedule: Shifting Schedule Salary: Php 90,000Work Set Up: On-site during probationary, Hybrid upon regularizationBENEFITS:- 13th Month Pay- Sick leave &...

One-day hiring process! Earn up to 33k monthly!For regular employees, we offer an industry-leading benefits package that includes:Competitive SalaryOpportunity for rapid career growth for Top PerformersHMO with 2 free beneficiaries on Day OneShift Schedule (Day shift/Mid shift/Night shift)Pioneer, Non-voice, and Easy Accounts AvailableFree Coffee and Biscuits in the officeRetirement/Life...

A leading IT services provider is looking for a Senior Manager for the Help Desk in Manila. Responsible for overseeing the Level 1 customer support team, this role emphasizes customer satisfaction and operational excellence. Candidates should have a degree related to business or IT, along with over 10 years of experience in operations management. This position offers a full-time opportunity in a...

About the Company Cyzerg is a technology company specialized in the research, development, implementation and management of technology solutions for the warehousing industry. With over 148+ active customers across North, Central and South America, Cyzerg has developed industry expertise and capabilities to increase business efficiency and competitiveness across its customer base. With...

Job TitleAssoc. Manager, Help DeskPurpose of the roleAmadeus is committed to providing customers globally with superior support and service to ensure their success in using Amadeus solutions.Amadeus Hospitality’s Technical Support team offers support to its global customer base in the hospitality industry, and has a strong influence on product defect/enhancement prioritization and operational...

Work with a nationally ranked CPA and advisory firm that is passionate for what's next. Aprio has 30 U.S. office locations, one in the Philippines and more than 2,100 team members that speak 60+ languages across the globe. By bringing together proven expertise, deep understanding, and strategic foresight for fast-growing industries, Aprio ensures clients are prepared for wherever life or business...