Help Desk jobs in Philippines

A global technology service provider in Metro Manila is seeking a Help Desk Support professional to provide onsite assistance. The role requires excellent English communication skills, at least 1 year of technical support experience, and strong problem-solving abilities. The successful candidate will troubleshoot hardware and software issues via phone, assist users, and coordinate with technical...

Job Title Senior Manager, Help Desk Purpose of the role At Amadeus Hospitality, we envision a 5-Star Operational Model aimed at delivering world-class service within the hospitality industry. Our key aspirations include enhancing customer satisfaction, improving service delivery, and achieving cost-effective operations to support anticipated growth. Position Summary: The Senior Manager, Level...

A dynamic marketing software company is seeking a Help Desk Specialist to provide remote IT support. The role requires at least 2 years of experience with desktop and mobile operating systems and supports various SaaS applications. A strong problem-solving ability, communication skills, and the ability to work independently in a fast-paced environment are essential. This position offers growth...

Summary Our recruitment firm services clients in the United States and we have multiple roles open at the present time for offshore/Remote IT Helpdesk Support Level II Technicians for Managed Services Providers (MSPs). To qualify for this opportunity, you will need to have a track record of understanding in business desktop and server technologies that include: Windows 10 workstations, Windows...

Job Title Senior Manager, Help Desk Purpose of the role At Amadeus Hospitality, we envision a 5-Star Operational Model aimed at delivering world‑class service within the hospitality industry. Our key aspirations include enhancing customer satisfaction, improving service delivery, and achieving cost‑effective operations to support anticipated growth. Position Summary The Senior Manager, Level...

Job Summary Houston Skilled Consultancy is looking for motivated and tech-savvy individuals to join our growing IT support team as Virtual Help Desk Support Specialists. This remote role is designed for beginners who are eager to start their career in the IT field. You will provide first-level technical assistance to users, troubleshoot common issues, and elevate complex problems to higher-level...

A prominent tech services firm is looking for a Help Desk Team Lead in Metro Manila. The role requires at least 3-4 years of team lead experience and strong technical skills in service desk operations. Candidates should possess excellent communication skills and have a customer-oriented mindset. The position requires adaptability to work in a 24x7 environment and the ability to handle escalations...

About the Company Cyzerg is a technology company specialized in the research, development, implementation and management of technology solutions for the warehousing industry. With over 148+ active customers across North, Central and South America, Cyzerg has developed industry expertise and capabilities to increase business efficiency and competitiveness across its customer base. With...

Work with a nationally ranked CPA and advisory firm that is passionate for what's next. Aprio has 30 office locations, one in the Philippines and more than 2,100 team members that speak 60+ languages across the globe. By bringing together proven expertise, deep understanding, and strategic foresight for fast-growing industries, Aprio ensures clients are prepared for wherever life or business may...

About the Role We are seeking a bilingual (English/Japanese), customer-focused Tier 1 Help Desk Agent to join our global Help Desk team supporting technology-enabled clinical trial solutions. In this role, you will serve as the first point of contact for users interacting with AI-driven Tier 0 support systems, ensuring a seamless transition between automated support and live assistance. You will...

TheLevel 1 Help Desk Supporthelps customer and staff in resolving issues such as solving usage problems and fulfilling service desk requests that require IT involvement. Serving as the first point of contact for customers and staff seeking technical assistance on site, over the phone or by email. You need to determine the best solution based on the issue details provided or escalating requests if...

BENEFITS : ️ Competitive Compensation and Benefits Package ️ Performance-based management bonus ️ Competitive HMO + Life Insurance Package with option to include dependent ️ Regular Salary Increase, depending on company performance JOB DETAILS : Company Profile: It focuses on the development of web and mobile applications. Offshore development team in the Philippines provides world-class business...

What success looks like in this role: • Supervises the efforts of Service Desk teams within an assigned region. • Directs Service Desk team members in their day-to-day activities by serving as an escalation point for issues referred to by Service Desk team members, clients or other teams. • Mentors and trains Service Desk team members to build new skills. • Builds collaboration within the team...

Overview: We are seeking an experienced and highly skilled Tier 3 - IT Helpdesk Support Specialist to join our advanced technical support team at EXOP. This critical role involves addressing complex IT issues that have been escalated from Tier-1 and Tier-2 support. You will provide expert-level assistance on critical infrastructure, applications, and advanced system configurations. The ideal...

A cybersecurity company in the Philippines is looking for a Technical Support Specialist to provide support via phone, tickets, and live chat. The ideal candidate will have over 3 years of technical troubleshooting experience and strong customer service skills. Responsibilities include resolving first-level issues and assisting customers with empathy. This full-time, home-based position offers a...

A prominent tech services firm is looking for a Help Desk Team Lead in Metro Manila. The role requires at least 3-4 years of team lead experience and strong technical skills in service desk operations. Candidates should possess excellent communication skills and have a customer-oriented mindset. The position requires adaptability to work in a 24x7 environment and the ability to handle escalations...

A dynamic marketing software company is seeking a Help Desk Specialist to provide remote IT support. The role requires at least 2 years of experience with desktop and mobile operating systems and supports various SaaS applications. A strong problem-solving ability, communication skills, and the ability to work independently in a fast-paced environment are essential. This position offers growth...

A leading IT services provider is looking for a Senior Manager for the Help Desk in Manila. Responsible for overseeing the Level 1 customer support team, this role emphasizes customer satisfaction and operational excellence. Candidates should have a degree related to business or IT, along with over 10 years of experience in operations management. This position offers a full-time opportunity in a...

About the Company Cyzerg is a technology company specialized in the research, development, implementation and management of technology solutions for the warehousing industry. With over 148+ active customers across North, Central and South America, Cyzerg has developed industry expertise and capabilities to increase business efficiency and competitiveness across its customer base. With...

Work with a nationally ranked CPA and advisory firm that is passionate for what's next. Aprio has 30 U.S. office locations, one in the Philippines and more than 2,100 team members that speak 60+ languages across the globe. By bringing together proven expertise, deep understanding, and strategic foresight for fast-growing industries, Aprio ensures clients are prepared for wherever life or business...