Help Desk jobs in Eastern Manila District

TheLevel 1 Help Desk Supporthelps customer and staff in resolving issues such as solving usage problems and fulfilling service desk requests that require IT involvement. Serving as the first point of contact for customers and staff seeking technical assistance on site, over the phone or by email. You need to determine the best solution based on the issue details provided or escalating requests if...

What success looks like in this role: • Supervises the efforts of Service Desk teams within an assigned region. • Directs Service Desk team members in their day-to-day activities by serving as an escalation point for issues referred to by Service Desk team members, clients or other teams. • Mentors and trains Service Desk team members to build new skills. • Builds collaboration within the team...

One-day hiring process! Earn up to 33k monthly!For regular employees, we offer an industry-leading benefits package that includes:Competitive SalaryOpportunity for rapid career growth for Top PerformersHMO with 2 free beneficiaries on Day OneShift Schedule (Day shift/Mid shift/Night shift)Pioneer, Non-voice, and Easy Accounts AvailableFree Coffee and Biscuits in the officeRetirement/Life...

Technical Service Desk (Global Support, Fintech Payments Solutions) Job Openings Technical Service Desk (Global Support, Fintech Payments Solutions) About the job Technical Service Desk (Global Support, Fintech Payments Solutions) Title: Technical Service Desk (Global Fintech Payments Solutions) Role: Level 1 Technical Support Fintech Payment Infrastructure Location: Quezon City,...

About Orica At Orica, it’s the power of our people that leads change and shapes our futures. Every day, all around the world, our people help mobilise vital resources essential to progress. Established in 1874, we have grown to become the world leader in mining and civil blasting with a diverse of team of more than 13,000 across the world. It’s an exciting time to join us – we are shaping the...

Requisition Number: 102776 Service Desk Representative Sr Location: The role will be a hybrid position located in Pasig, Philippines. Insight at a Glance 14,000+ engaged teammates globally#20 on Fortune’s World's Best Workplaces list $9.2 billion in revenueReceived 35+ industry and partner awards in the past year$1.4M+ total charitable contributions in 2023 by Insight globally Now is the...

Satellite Office partners with some of the world’s leading brands to build high-performing offshore teams based in the Philippines. Our people work directly with international clients in roles that are meaningful, challenging, and rewarding. Whether you’re in customer service, IT, digital marketing, finance, or creative design, you’ll be empowered to do your best work, and build a career you can...

Requisition Number: 102694 IT Service Desk Representative Location: This is a hybrid opportunity. Our office is located at 10F-11F Robinsons Cyber Omega Building, Pearl Drive, Ortigas Center, Pasig City 1605. Insight at a Glance - 14,000+ engaged teammates globally - Certified GPTW (Great Place to Work) - #20 on Fortune’s World's Best Workplaces™ list - $9.2 billion in revenue - Received 35+...

Join Our Expanding Coaching Business as a Virtual Assistant – No Experience Needed!We’re looking for organized and tech-savvy individuals to support our online operations.Key Responsibilities:Manage emails, calendars, and task listsHost Zoom meetings and webinarsHandle billing and payment collectionProvide customer service and help desk assistanceManage event registrations and instructor...

Alorica Centris (Eton QC) Is Hiring! Customer Service Representatives | No BPO Experience Required | Open for Newbies & Tenured AgentsReady to start (or restart) your BPO career in a supportive, growth-focused environment?Alorica Centris – Eton Quezon City is now hiring Customer Service Representatives — and yes, we accept applicants with NO call center experience.Whether you’re a newbie, a...

What success looks like in this role: • Troubleshoots and resolves complex issues including:  o Supporting maintenance of hardware /software, client propriety, COTS and Unisys applications and issues with voice communications and voicemail systems, and  o Assisting with resolution of Issues with network connectivity, printing and remote access to desktop equipment. • Identifies root causes of...

Satellite Office partners with some of the world’s leading brands to build high-performing offshore teams based in the Philippines. Our people work directly with international clients in roles that are meaningful, challenging, and rewarding. Whether you’re in customer service, IT, digital marketing, finance, or creative design, you’ll be empowered to do your best work, and build a career you can...

One-day hiring process! Earn up to 33k monthly!For regular employees, we offer an industry-leading benefits package that includes:Competitive SalaryOpportunity for rapid career growth for Top PerformersHMO with 2 free beneficiaries on Day OneShift Schedule (Day shift/Mid shift/Night shift)Pioneer, Non-voice, and Easy Accounts AvailableFree Coffee and Biscuits in the officeRetirement/Life...

We are seeking an ambitiousLevel 2 Service Desk Engineerto join our dynamic team. As a vital part of our Service Desk team, you will use your technical skills and personal communication abilities to provide exceptional IT support to our clients. This role is perfect for an individual who thrives in a fast-paced, challenging environment and has a deep commitment to customer service, accompanied by...

About Orica At Orica, it’s the power of our people that leads change and shapes our futures. Every day, all around the world, our people help mobilise vital resources essential to progress. Established in 1874, we have grown to become the world leader in mining and civil blasting with a diverse of team of more than 13,000 across the world. It’s an exciting time to join us – we are shaping the...

What success looks like in this role: • Provides Tier 2 support. • Troubleshoots and resolves complex issues including:  o Supporting maintenance of hardware /software, client propriety, COTS and Unisys applications and issues with voice communications and voicemail systems, and  o Assisting with resolution of Issues with network connectivity, printing and remote access to desktop equipment. •...

What success looks like in this role: • Troubleshoots and resolves complex issues including:  o Supporting maintenance of hardware /software, client propriety, COTS and Unisys applications and issues with voice communications and voicemail systems, and  o Assisting with resolution of Issues with network connectivity, printing and remote access to desktop equipment. • Identifies root causes of...

What success looks like in this role: • Troubleshoots and resolves complex issues including:  o Supporting maintenance of hardware /software, client propriety, COTS and Unisys applications and issues with voice communications and voicemail systems, and  o Assisting with resolution of Issues with network connectivity, printing and remote access to desktop equipment. • Identifies root causes of...

What success looks like in this role: •Provides Tier 1 and Tier 2 support.•Troubleshoots and resolves complex issues including: oSupporting maintenance of hardware /software, client propriety, COTS and Unisys applications and issues with voice communications and voicemail systems, and oAssisting with resolution of Issues with network connectivity, printing and remote access to desktop...

What success looks like in this role: •Provides Tier 1 and Tier 2 support.•Troubleshoots and resolves complex issues including: oSupporting maintenance of hardware /software, client propriety, COTS and Unisys applications and issues with voice communications and voicemail systems, and oAssisting with resolution of Issues with network connectivity, printing and remote access to desktop...