Help Desk jobs in Cebu City

Primary Details Time Type: Full time Worker Type: Employee The purpose of this role is to deliver exceptional customer service and technical support to both internal and external users globally through various communication channels. This includes handling IT Service Desk activities such as incident and service request management in accordance with IT policies and...

A global digital commerce provider is looking for a Help Desk Senior Supervisor in Cebu, Philippines. The role requires providing leadership to technical teams, coaching supervisors, and ensuring operational and customer service results. Strong communication, organizational, and leadership skills are essential. The ideal candidate will be responsible for recruiting, training, and developing teams...

A leading insurance firm in Cebu City is seeking a Technology Help Desk Associate to deliver exceptional customer service and technical support. The role involves handling IT Service Desk activities and troubleshooting various technical issues. Prior experience in IT help desk environments is required, along with a tertiary degree or equivalent. Applicants should demonstrate strong communication...

A leading BPO service provider in Cebu City is seeking an IT Help Desk professional. This role involves providing friendly, professional support, resolving issues independently, and managing tickets through ServiceNow. The ideal candidate will have over 2 years of experience in a similar role, excellent English communication skills, and a background in working with Windows and networking...

BENEFITS : ️ Competitive Compensation and Benefits Package ️ Performance-based management bonus ️ Competitive HMO + Life Insurance Package with option to include dependent ️ Regular Salary Increase, depending on company performance JOB DETAILS : Company Profile: It focuses on the development of web and mobile applications. Offshore development team in the Philippines provides world-class business...

Position Summary & Key Areas of Responsibility: - Leads support team leaders and ensures teams meets SLA standards. - Coaches team to meet service level agreement objectives. - Supports Manager providing key metrics, imputs, SLA results and action plans. - Position is to guarantee the Call/Incident Management operations and/or request for escalation. - Research and analyze operational...

Overview About NCR VOYIX NCR Voyix Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail and restaurant industries. NCR Voyix transforms retail stores and restaurant systems with comprehensive, platform-led SaaS and services capabilities. NCR Voyix is headquartered in Atlanta, Georgia, with customers in more than 35 countries across the...

Position Summary & Key Areas of Responsibility: - Leads support team leaders and ensures teams meets SLA standards. - Coaches team to meet service level agreement objectives. - Supports Manager providing key metrics, inputs, SLA results and action plans. - Position is to guarantee the Call/Incident Management operations and/or request for escalation. - Research and analyze operational...

Technology Help Desk Associate page is loaded## Technology Help Desk Associatelocations: Cebu, Philippines: PHI - Manilatime type: Full timeposted on: Posted Todayjob requisition id: 346680# # Primary DetailsTime Type: Full timeWorker Type: EmployeeThe purpose of this role is to deliver exceptional customer service and technical support to both internal and external users globally through various...

A leading global provider of digital commerce solutions is seeking a HelpDesk Senior Supervisor in Cebu, Philippines. The role involves providing operational customer service, leading technical teams, and ensuring service level agreements are met. Ideal candidates must exhibit strong leadership and organizational skills, be proficient in MS Office, and possess excellent communication abilities....

An international insurance company located in Cebu City is seeking an experienced IT Support role to deliver exceptional customer service. The job involves managing IT Service Desk activities, troubleshooting end-user issues, and providing technical support through various channels. Candidates should have a tertiary degree and experience in a service desk environment. The position requires...

A global technology solutions firm is looking for a Help Desk Supervisor in Cebu City. The ideal candidate will lead a support team, ensuring compliance with service level agreements while mentoring and coaching team members. Key responsibilities include analyzing operational effectiveness, conducting special projects for improvement, and maintaining strong customer relationships. Proficiency in...

A leading digital commerce provider is seeking a Help Desk Manager in Cebu City. In this role, you will manage operational and customer service functions, leading large technical teams and ensuring service level objectives are met. Responsibilities include recruiting, training, and developing teams, alongside maintaining key customer relationships. The ideal candidate will have strong...

A leading global provider of digital commerce solutions is seeking a HelpDesk Senior Supervisor in Cebu City. This position involves providing leadership to technical teams, ensuring service levels are met, and coaching supervisors. The ideal candidate will demonstrate exceptional communication and organizational skills, alongside proficiency in MS Office. Join a dynamic environment where your...

Help Desk Supervisor page is loaded## Help Desk Supervisorlocations: CEBU CITY, PHLtime type: Full timeposted on: Posted Todayjob requisition id: R0156070About NCR VOYIXNCR Voyix Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail and restaurant industries. NCR Voyix transforms retail stores and restaurant systems with comprehensive, platform-led SaaS...

A leading technology solutions provider in Cebu City seeks a Support Team Supervisor. This role involves leading support teams to meet service level agreements, coaching team leaders, and analyzing operational effectiveness. Candidates should have 3-5 years of supervisory experience in technical or customer service, excellent communication skills, and proficiency in MS Office. The position...

Help Desk Manager page is loaded## Help Desk Managerlocations: CEBU CITY, PHLtime type: Full timeposted on: Posted Todayjob requisition id: R0156068About NCR VOYIXNCR Voyix Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail and restaurant industries. NCR Voyix transforms retail stores and restaurant systems with comprehensive, platform-led SaaS and...

A technology service provider is seeking a skilled supervisor to lead their support teams in Cebu City. This position involves ensuring service level agreements are met, coaching team leaders, and maintaining relationships with key customers. Ideal candidates will have 3-5 years of experience in technical customer service supervision, strong communication skills, and a commitment to corporate...

Help desk Senior Supervisor page is loaded## Help desk Senior Supervisorlocations: CEBU CITY, PHLtime type: Full timeposted on: Posted Todayjob requisition id: R0156069About NCR VOYIXNCR Voyix Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail and restaurant industries. NCR Voyix transforms retail stores and restaurant systems with comprehensive,...

Overview NCR Voyix Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail and restaurant industries. NCR Voyix transforms retail stores and restaurant systems with comprehensive, platform-led SaaS and services capabilities. NCR Voyix is headquartered in Atlanta, Georgia, with customers in more than 35 countries across the globe. Title HelpDesk Senior...