Help Desk jobs in Capital District

A leading global hospitality solutions firm seeks an experienced Associate Manager, Help Desk to oversee the Technical Support team. The role involves leading a team that ensures seamless resolution of customer inquiries while monitoring service quality. Candidates should have over 5 years of experience in IT support, strong leadership abilities, and a passion for customer service. Knowledge in...

A prominent tech services firm is looking for a Help Desk Team Lead in Metro Manila. The role requires at least 3-4 years of team lead experience and strong technical skills in service desk operations. Candidates should possess excellent communication skills and have a customer-oriented mindset. The position requires adaptability to work in a 24x7 environment and the ability to handle escalations...

About the Role We are seeking a bilingual (English/Japanese), customer-focused Tier 1 Help Desk Agent to join our global Help Desk team supporting technology-enabled clinical trial solutions. In this role, you will serve as the first point of contact for users interacting with AI-driven Tier 0 support systems, ensuring a seamless transition between automated support and live assistance. You will...

A cybersecurity company in the Philippines is looking for a Technical Support Specialist to provide support via phone, tickets, and live chat. The ideal candidate will have over 3 years of technical troubleshooting experience and strong customer service skills. Responsibilities include resolving first-level issues and assisting customers with empathy. This full-time, home-based position offers a...

SPANISH TECHNICAL SUPPORT REPRESENTATIVE Work Setup: HybridLocation: GigaStart Date: November 25, 2025Employment Type: Full-timeSchedule: ShiftingLanguage Requirement: Spanish (Non-Native Speakers Accepted)Education: Minimum of 2 years in collegeExperience: At least 1 year TSR or IT Help Desk backgroundSalary Range: PHP 90,000 – PHP 100,000 per monthSigning Bonus: PHP 2,500Openings:...

Job Post: Virtual Front Desk Agent (Remote) - Hospitality ProCompany: PillowPMLocation: Fully RemotePosition: Full-time About PillowPMAt PillowPM, we believe a great stay starts with a soft landing. We manage a portfolio of premier short-term rental properties, combining the comforts of home with the seamless service of a boutique hotel. Our mission is to provide 5-star travel experiences, and we...

Who are we? Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet. A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future. A career at Equinix means being at the center of shaping what comes next and amplifying customer value...

We are seeking a Finance and Accounting Manager to support our growing financialservices to new clients and partners.
OTC / FX Trading & Desk Operations (25%)
● Execute and monitor OTC and FX trades across Telegram, WhatsApp, Slack,and internal systems.● Manage intraday pricing, spreads, liquidity routing, and trade execution acrossdigital assets and fiat.● Reconcile trades daily, investigate...

The ESF House Account Manager plays a vital role in supporting the Nursing Health Education (NHE) business by managing a portfolio of low-revenue house accounts. This role ensures consistent customer engagement and account coverage, allowing Sales Executives to focus on high value selling activities. We are looking for a proactive and customer-focused ESF House Account Manager based in Manila to...

This is a remote position. Virtual Rockstar is hiring a WelcomeWare Clinic Administrator on behalf of a physical therapy practice in Pennsylvania. The WelcomeWare Clinic Administrator will serve as the virtual front desk presence for the clinic. Operating through the WelcomeWare kiosk system, this role requires someone comfortable on camera, personable, and organized. You will be responsible...

Job title: Junior Recruiter / Sourcer Type of employment: Full-time (Remote) Budget: $4/hr - $7/hr Shift Schedule: 9 AM - 5 PM EST (flexible) We are looking for a motivated Junior Recruiter / Sourcer to join our team. In this role, you will help identify and connect with top talent, support our clients’ hiring needs, and contribute to building an organized and efficient recruitment process....

Before jumping into all the information about the role and what you can bring to the table, let us introduce ourselves real quick. About us Insider One is the #1 platform that brings everything marketing and customer engagement teams need in one place so they can reach their peak potential and become unstoppable. Our story began with six desks and a vision to create a single platform to make...

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career...

About XTEL At XTEL, we excel in understanding large FMCG players. As a leading software provider of sales automation solutions for the Consumer Goods Industry worldwide, our mission is to partner with our customers to unlock growth through smart investment and optimize their promotional plans. The Solution Advisor is part of the Global Advisory team at XTEL and is an authority in trade...

Overview The Patch Management Engineer is responsible for maintaining the security, stability and compliance of customer server and workstation environments through the effective management of operating system and application patching. The Patch Management Engineer works closely with internal teams, vendors and clients to deliver consistent patch governance, reduce vulnerability exposure and...

LOOKING FOR FILIPINOS WHO ARE PHILIPPINES-BASED CANDIDATES Position : Senior Cloud Security Support Engineer Working Schedule : 7am-4pm EST Salary Range :$1300-$1500 USD Monthly (the final salary will be determined by the candidate's level of experience and at the discretion of the client) Role OverviewWe’re seeking a Senior Cloud Security Support Engineer with strong experience in Azure and...

Overview At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.Role Overview Broadridge is looking for a Senior Problem Manager that will ensure production incidents and problem investigation reports (PIRs) are thoroughly reviewed,...

This is a remote position. Virtual Rockstar is hiring a full-time Front Office Coordinator on behalf of our client, a modern and fast-growing dental practice committed to delivering exceptional, personalized patient care. This role will support front office operations, patient communication, scheduling, and administrative tasks that ensure a smooth and welcoming experience for every...

Before jumping into all the information about the role and what you can bring to the table, let us introduce ourselves real quick. About us Insider One is the #1 platform that brings everything marketing and customer engagement teams need in one place so they can reach their peak potential and become unstoppable. Our story began with six desks and a vision to create a single platform to make...

Job TitleAssoc. Manager, Help DeskPurpose of the roleAmadeus is committed to providing customers globally with superior support and service to ensure their success in using Amadeus solutions.Amadeus Hospitality’s Technical Support team offers support to its global customer base in the hospitality industry, and has a strong influence on product defect/enhancement prioritization and operational...