IT Service Desk Analyst jobs

Job Expectations: - Position Type: Experienced - Individual Contributor - Employment Type: Full-Time; Permanent (Direct Hire) - Work Setup & Location: Onsite - BGC, Taguig - Work Schedule: Weekdays, Night/Shifting Schedule - Industry: IT Consulting & Services About the Job: We are looking for a Service Desk Analyst to join our client's team and provide first-level technical support to end...

A global market infrastructure provider in Taguig is looking for a Service Desk Analyst to provide technical support to internal users. This role involves troubleshooting and resolving IT-related issues, managing incidents through the Service Now portal, and ensuring customer satisfaction. The ideal candidate should hold a degree in Computer Science with experience in a customer service...

A leading IT services company is seeking a Service Desk Analyst in Metro Manila, Philippines. The role includes ensuring efficient management of incidents and requests while providing excellent customer service. Candidates should have knowledge of network hardware and prior experience in customer support. The position offers a hybrid work setup, emphasizing work-life balance and various perks,...

A leading IT service provider in the Philippines is seeking an IT Service Desk Analyst to deliver first and second-line support to end-users. Responsibilities include troubleshooting hardware, software, and network issues, while ensuring excellent customer service and accurate ticket documentation. Candidates should have 2–5 years of service desk experience, with strong communication skills and...

A major technology firm in the Philippines is seeking a Service Desk Analyst to provide first-level IT support. The role involves troubleshooting various technical problems, managing incidents through a ticketing system, and ensuring high-quality customer service. Candidates should have 1-3 years of service desk experience and familiarity with tools like Active Directory and O365. Excellent...

Overview Job Title: IT Service Desk Analyst Employment Type: Full-Time Work Setup: Office-Based (Clark, Pampanga) About the Role: We are currently seeking a proactive and detail-oriented IT Support Specialist to join our team. The successful candidate will be responsible for providing Level 1 and 2 support across various hardware and software systems, ensuring smooth and uninterrupted IT...

A leading IT solutions provider in Metro Manila seeks an experienced Service Desk Analyst. You will manage IT support requests, ensuring effective problem resolution and exceptional customer service. Qualifications include 2 years' experience in IT support, strong problem-solving skills, and familiarity with IT service management tools. The company offers competitive salaries, health benefits,...

A leading managed services provider in the Philippines seeks a Service Desk Analyst to provide first-line technical support for internal users. The role involves troubleshooting hardware, software, and network-related problems, maintaining high service quality, and ensuring timely IT issue resolution. Ideal candidates should have basic knowledge of Windows OS, be familiar with IT ticketing...

A leading healthcare company is looking for an IT Service Desk analyst in Cebu City. The role involves managing incident responses and analyzing resolutions, along with maintaining proper documentation of data center operations. Candidates should have at least 2 years of experience and knowledge of IT service desk tools like ServiceNow. Committed to professional growth and a healthy working...

A Philippine educational institution is seeking a Service Desk Analyst in Taguig to manage service desk channels and provide comprehensive IT support to users and clients. The ideal candidate will possess strong communication skills, knowledge of ticketing systems, and the ability to diagnose technical issues efficiently. This is an excellent opportunity for those with 1-3 years of service desk...

A technology solutions provider in the Philippines is seeking an experienced IT Support Specialist to provide advanced troubleshooting and IT support for end-users. The role includes handling escalated service requests, mentoring junior Service Desk Analysts, and ensuring excellent customer service through clear communication. Candidates should have 2–3 years of experience in IT support and...

A leading IT/BPO company is seeking a German Service Desk Analyst to provide technical support onsite in Taguig. The ideal candidate is proficient in German and English and has a strong background in IT with customer service skills. Responsibilities include troubleshooting hardware/software issues, responding to client inquiries, and maintaining computer systems. Competitive salary offered, with...

A leading IT services company is looking for a Multilingual Service Desk Analyst to provide exceptional customer support in Taguig, Philippines. The ideal candidate will resolve user inquiries via telephone, email, and a case-tracking system, employing strong problem-solving and customer service skills. This full-time, entry-level role offers a chance to grow within a collaborative environment...

A leading service desk provider in Metro Manila is seeking a Service Desk Analyst to manage support tickets, resolve IT issues, and assist users. The ideal candidate has 1–3 years of experience in IT support, strong communication skills, and a team-oriented mindset. This position is full-time and focuses on delivering high-quality service in a corporate environment. Additional experience with...

IT Service Desk Analyst - Philippine Christian University Manila - Onsite APPLY NOW Unisys Global Services National Capital Region (NCR), Mandaluyong City - Candidate must possess at least a Bachelor's/College Degree, Doctorate Degree, High School Diploma, Post Graduate Diploma / Master's Degree, Professional License (Passed Board/Bar/Professional License Exam), Senior High School Diploma,...

A technology solutions provider is seeking an experienced IT Service Desk Analyst to join their project. The role involves providing technical support, managing service requests, and ensuring customer satisfaction. The ideal candidate has a minimum of 3 years of experience, ITIL certification, and hands-on experience with Windows and macOS environments. Fluency in English and Portuguese is...

IT Service Desk Analyst (Office-Based | Clark, ... Job Title:IT Service Desk Analyst Employment Type: Full-Time Work Setup: Office-Based (Clark, Pampanga) About the Role: We are currently seeking a proactive and detail-oriented IT Support Specialist to join our team. The successful candidate will be responsible for providing Level 1 and 2 support across various hardware and software systems,...

A leading health solutions company is seeking an IT Service Desk analyst in Muntinlupa, Philippines. The role involves managing incidents, documenting troubleshooting efforts, and maintaining knowledge of technology trends. The ideal candidate has an undergraduate degree, 2+ years in IT service desk roles, and strong communication skills, particularly in technical contexts. This position...

IT Service Desk Analyst (ITSD) Location: BGC, Taguig (Onsite) Employment Type: Full-Time Job Summary: The IT Service Desk Analyst provides first and second-line technical support to end-users, ensuring timely resolution of incidents and service requests. The role involves troubleshooting hardware, software, and network issues while maintaining excellent customer service and accurate...

A leading IT service provider in Clark, Pampanga, is seeking an IT Service Desk Analyst. This role involves providing Level 1 and 2 support for various IT systems, managing incidents, and maintaining service records. With a Bachelor's degree in IT and a minimum of 2 years of relevant experience, the ideal candidate will be proactive and detail-oriented. Proficiency in O365 and ServiceNow, along...