Multilingual Service Desk Analyst jobs

A leading recruitment firm is seeking a Multilingual Service Desk Analyst in Manila. This full-time role requires proficiency in English and at least one additional language, exceptional analytical and problem-solving skills, and a strong commitment to customer service. Candidates will resolve customer inquiries through various channels and work collaboratively with team members to ensure high...

Multilingual Service Desk Analyst (Danish) CGI Taguig, National Capital Region, Philippines Job Description - Resolve issues using excellent customer service skills, problem‑solving skills, technical thinking/reasoning skills, and a high level of individual judgment to ensure customer satisfaction. - Receive and respond to user inquiries and requests via telephone, email, and case‑tracking...

Overview Category: Service Desk / End User Services Main location: Philippines, Metropolitan Manila, Taguig (Onsite) JOIN CGI PHILIPPINES! We are looking for a dedicated and enthusiastic Latvian-speaking L1 Customer Support Agent to join our growing team. In this role, you will be responsible for delivering outstanding customer service and technical support to clients through phone, email,...

A dynamic IT service provider is seeking a Mandarin/Korean/Japanese L1 Service Desk Support in Taguig, Philippines. The ideal candidate will have 3-4 years of experience in IT infrastructure support, troubleshooting hardware and software issues. Fluency in Mandarin, Korean, and Japanese is essential, along with strong communication skills. This role offers opportunities for personal growth in a...

Direct Hiring! Nityo Infotech Services is currently looking for:Service Desk Support Analyst (WFH)Location: Fulltime remoteSetup: Fulltime WFHSchedule: Night ShiftSalary: PHP 23,350Details: Start can be on January 5 - 9, Equipment is providedQualifications:Associate Degree or Bachelor's Degree At least 1.5 y- 2 years equivalent experience as a Service Desk or Technical SupportPrior experience in...

Job Expectations: - Position Type: Experienced - Individual Contributor - Employment Type: Full-Time; Permanent (Direct Hire) - Work Setup & Location: Onsite - BGC, Taguig - Work Schedule: Weekdays, Night/Shifting Schedule - Industry: IT Consulting & Services About the Job: We are looking for a Service Desk Analyst to join our client's team and provide first-level technical support to end...

A leading IT services provider in the Philippines is seeking a Service Desk Quality Assurance Analyst. In this role, you'll evaluate technical interactions, assess service quality, and collaborate with leadership to enhance global IT support operations. The ideal candidate has at least 3 years of experience in quality assurance, a strong technical background, and excellent communication skills....

Make Your Next Career Move and Defy Your Limits with KMC Solutions! At KMC Solutions, we make it easy for the world’s fastest-growing companies to scale in the Philippines. As the country’s leading provider of flexible office space and Employer of Record (EOR) services, we help businesses expand without the red tape—offering a faster and easier path to growth in the Philippines. Position: IT...

A leading technology services firm in Manila is seeking a Service Desk Analyst L2 to provide primary user support and customer service. Responsibilities include responding to client queries across various channels, managing service desk tickets, and maintaining logs of events and resolutions. The ideal candidate will have 1-3 years of experience in Service Desk Management. Join a firm that...

Are you ready to embark on an exciting journey and take your career to new heights? If so, we have an exciting opportunity waiting for you in the heart of Manila. Now you have the chance to become a part of our client CGI´s success story—where your ideas and actions make a difference. This is a recruitment for a full-time permanent position, starting as soon as possible. Don´t hesitate, apply...

Set the standard for world‑class IT service quality Operate at the core of enterprise IT, where uptime, accuracy, and experience matter. In this role, you safeguard global service performance by analyzing technical interactions, strengthening support frameworks, and refining delivery standards used across international environments. It’s a chance to work on world‑class IT operations, influence...

Position Description Multilingual Service Desk Analyst Languages - Dutch - French - Estonian - German - Finnish - Japanese - Mandarin - Latvian - Lithuanian - Norwegian - Portuguese - Swedish Want to expand your experience in one of the world's largest IT and business consulting services firms? Your future duties and responsibilities - Resolve issues utilizing excellent customer service...

Multilingual Service Desk Analyst (German) Location: CGI Taguig, National Capital Region, Philippines Education & Qualifications - At least a Vocational Diploma, Short Course Certificate Undergraduate, or Bachelor/College Degree in any field Responsibilities - Handles first line incidents, including triage and troubleshooting, resolution where possible and assignment or escalation of tickets...

A global IT and business consulting firm is seeking a Multilingual Service Desk Analyst to provide exceptional customer service and resolve user inquiries. The ideal candidate will communicate proficiently in English and at least one additional language, possess strong analytical skills, and demonstrate keen attention to detail. Responsibilities include maintaining quality standards and...

A leading IT consulting firm is seeking a Service Desk Technical Analyst fluent in Finnish to handle first line incidents. This role involves troubleshooting, resolving issues, and responding to user inquiries via phone, chat, and email. Candidates must possess a vocational diploma or degree. Strong communication and problem-solving skills are essential. The firm emphasizes teamwork, respect, and...

Position Description Service Desk Technical Analyst – Finnish Educational Requirements - at least a Vocational Diploma, Short Course Certificate Undergraduate, or Bachelor's / College Degree in any field Job Role and Responsibilities - Handles first line incidents, including triage and troubleshooting, resolution where possible and assignment or escalation of tickets to 2nd/3rd line support...

Position Description: Handles first line incidents, including triage and troubleshooting, resolution where possible and assignment or escalation of tickets to 2nd/3rd line support teams.​Supports Service Request Management and Service Restoration Management Level 1Resolve issues utilizing excellent customer service skills, problem solving skills, technical thinking/reasoning skills. Receive and...

Position Description: Handles first line incidents, including triage and troubleshooting, resolution where possible and assignment or escalation of tickets to 2nd/3rd line support teams.​Supports Service Request Management and Service Restoration Management Level 1Resolve issues utilizing excellent customer service skills, problem solving skills, technical thinking/reasoning skills.Receive and...

A leading IT services company is looking for a Multilingual Service Desk Analyst to provide exceptional customer support in Taguig, Philippines. The ideal candidate will resolve user inquiries via telephone, email, and a case-tracking system, employing strong problem-solving and customer service skills. This full-time, entry-level role offers a chance to grow within a collaborative environment...

A leading technology company is seeking a Multilingual Service Desk Analyst in Taguig, Philippines. This entry-level position involves handling first line incidents, triage and troubleshooting, while providing excellent customer service. The ideal candidate will possess a Vocational Diploma or a Bachelor's Degree and have strong technical, analytical, and communication skills. Join a...