Helpdesk jobs in Central Visayas

Helpdesk / Customer support Service lead Location: Cebu, Central Visayas, Philippines Qualifications - 7+ years of experience in NOC operations, technical support, or helpdesk environments. Intermediate-level understanding of networking fundamentals (TCP/IP, VLANs, routing, switching, DNS, DHCP). - Basic knowledge of server infrastructure (Windows/Linux OS, virtualization concepts)....

CTC BPO Inc. (FKA: CallTek Center International Inc.) is a call center and a BPO company based in Cebu, Philippines. CTC BPO Inc. is a tailor‑made business processing and technical support provider for the broadband and video/TV industry, specializing in hospitality/MDU markets. We continuously seek highly motivated, energetic, flexible, career‑driven, and most importantly, people‑oriented...

Job Summary: Staff4Me is looking for a highly motivated NOC Helpdesk Analyst (English Speaker) to join our growing team. The successful candidate will be responsible for providing top-notch technical support and monitoring services for our clients' network systems. This role demands excellent communication skills as you will assist users with technical inquiries and issues. Key...

BENEFITS : HMO 13 Month Pay Vacation Leaves Sick Leave Government Mandated Benefits (SSS, Philhealth,Pag-ibig) 1-time relocation assistance JOB DETAILS : Company Profile: This is an American manufacturing company that offers quality products of jewelry and watches. Position: German Luxury Watches Helpdesk Support Industry: Jewelry Manufacturing Company Location: Lapu-Lapu Cebu City Salary: PHP...

Overview Our client is a marketing software company that serves small business owners, primarily financial advisors, and insurance agents. About 40,000 small businesses use our tools to build websites and send out content. Generally, these businesses don’t have marketing departments but are growth-minded enough to know they need to market themselves. We help them do just that. About Our...

A customer support solutions company in Cebu City is seeking a Customer Support Specialist to assist clients through email and live chat. The role requires fluency in English and Latin American Spanish, strong problem-solving skills, and excellent computing abilities. Responsibilities include responding to inquiries and updating profiles in the support system while maintaining a professional...

Cebu KH Compound MEPZ1 Lapu Lapu City, CE 601, PHL Join UCT and be part of the fastest-growing sector in the world! We indirectly touch every semiconductor chip that goes into every smartphone, smart car and device that uses artificial intelligence. This is a critical time for the semiconductor industry and for UCT – as technology evolves, we evolve with it. UCT is a diverse workplace where...

City Cebu, State/Province Central Visayas (Region VII), Country Philippines. Department: TECHNICAL HELPDESK & DIGITAL_REMOTE_SUPPORT. Date: Tuesday, January 20, 2026. Working time: Full-time. Ref# 20037601. Job Level: Individual Contributor. Job Type: Experienced. Job Field: TECHNICAL HELPDESK & DIGITAL_REMOTE_SUPPORT. About Xerox Holdings Corporation At Xerox, we make work, work! For more...

Are you passionate about network security and looking to advance your career in a global cybersecurity environment? Join Fusion CX for this exciting IT support role or technical support job vacancy in Cebu as a Network Security Support Engineer. This Cebu hiring opportunity is ideal for IT professionals seeking dynamic cybersecurity roles, advancing their customer service career with IT support...

A real estate development firm in Mandaue is looking for an experienced IT Administrator. Key responsibilities include maintaining and configuring computer systems, leading helpdesk support, and ensuring the efficient operation of virtualization technologies. The ideal candidate will have a Bachelor's degree in a related field, significant system administration experience, and strong knowledge of...

Cebu City, Philippines | Posted on 01/24/2025 INTERNAL & EXTERNAL AUDIT AND COMPLIANCE MANAGEMENT -Ensures compliance to both internal and external audit of Human Resources to any local and international regulatory and legal requirements of process standardization and improvement, risk assessment and other requirements needed. - Ensures that Human Resource team is knowledgeable current...

Cebu City, Philippines | Posted on 06/17/2024 The HR Audit/Compliance Lead will ensures that Human Resources in global scope is in compliance with its internal and external regulatory and legal requirements managing risk and controls, managing employee records, performance scorecards and people reports and external reporting. Job Responsibilities: - Ensures compliance to both internal and...

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career...

At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a IT Support & Systems Administrator to join one of our clients' teams. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you. Key Responsibilities: - Provide Level 1 and Level 2 technical support for...

JOB SUMMARY Primarily responsible for providing excellent service and assistance to all technical related inquiries, requests, problems, and concerns of all Contact Center teams, officers, and management. Provide timely and quality handling of inquiries, requests, problems, and concerns received via phone call or text, Viber, MS Teams and corporate email. Responsible for incident handling,...

- Bachelors degree in Computer Science, Information Technology, System Administration, or a closely related field, or equivalent experience required - 3-5 years of database, or system administration experience - System administration, Linux knowledge, Microsoft, or other network related IT certificate are a plus - Strong Working knowledge of virtualization, VMWare, or equivalent - Knowledge...

A leading BPO company in Cebu City is seeking an experienced IT Helpdesk Manager to oversee operations and a team of 50 engineers. The ideal candidate should have a background in engineering, at least five years in a managerial role within the IT-BPO industry, and possess excellent communication skills. The role requires on-site work with flexibility for night shifts, weekends, and holidays,...

To provide excellent support to the business partners and workers regarding system issues, questions,technical and general concerns. Responsible for maintaining a high level of professionalism with clients andworkers working to establish a positive rapport with every chat and email. Key Selection Criteria We require someone to support our growing customer support and Helpdesk team. Key tasks...

An IT Services company is seeking a Helpdesk / Customer Support Service Lead to oversee network and application health. This role requires 7+ years of experience in NOC or technical support, a strong understanding of networking fundamentals, and solid communication skills. Candidates should be proactive and ready to work rotational shifts. The position offers full-time employment with an emphasis...

Internal & External Audit and Compliance Management - Ensures compliance to both internal and external audit of Human Resources to any local and international regulatory and legal requirements of process standardization and improvement, risk assessment and other requirements needed. - Ensures that Human Resource team is knowledgeable current policies and procedures related to internal and...