Customer Care Operator jobs in Manila

The Company Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. Here we are 25 years later, having pioneered an industry. And we're just getting started. We are broadening our vision...

Overview The Role The following describes the responsibilities and expectations for the role at HelloConnect. You will be part of a dynamic team in Inoza Tower, BGC that embraces innovation and leverages advanced technology to create exceptional experiences. The culture is built on collaboration, continuous learning, and a commitment to excellence. You’ll have the opportunity to work on...

A career with EROAD offers the unique opportunity to work in a fast-growing organisation that is at the forefront of in-vehicle technology, enhancing road safety, productivity, and reducing environmental impact. EROAD's mission is to deliver intelligence you can trust, for a better world tomorrow. What We’re Looking For: Are you a customer-focused individual looking for a role where you can...

A dynamic customer service firm in Manila is seeking a Customer Care - Team Leader to guide a team of customer service agents. You will oversee daily operations, ensuring performance and quality goals are met while handling escalated issues. We're looking for a passionate leader with a strong customer service background who can foster a positive environment and drive team success. This role also...

Overview At QIAGEN, we are driven by a simple but powerful vision: making improvements in life possible. We’re dedicated to revolutionizing science and healthcare for the better. From our entrepreneurial roots to our current global presence, we've grown into a force for positive change. With thousands of employees across six continents, collaboration is our greatest strength. We’re always...

Vector Solutions serves everyday heroes by delivering intelligent software solutions that empower them to make safer, smarter, better decisions. We believe passionately in providing critical knowledge, when, where, and how they need it. Everything we do - from learning to workforce management to risk reduction and beyond - is done to elevate the safety and success of our clients and the...

Team Lead, Customer CareRole OverviewThis leadership role is responsible for managing a team of Customer Care Specialists. You’ll oversee the full customer lifecycle—from onboarding and adoption to expansion and renewal—ensuring that our clients achieve measurable success while your team meets performance goals. You’ll play a key role in aligning customer success and sales strategies, optimizing...

Company Profile: Founded in the early 1980s by a small group of engineers, this global organization started with a modest capital and a big vision—to use technology to solve business problems. Over the decades, it has expanded its reach to dozens of countries, offering services in areas like software development, digital solutions, and business consulting. Known for its ethical practices and...

We are looking for a Customer Care Team Leader , a position focused on Subscription and Loyalty is to drive sales growth and enhance customer retention by providing leadership, guidance, and strategic direction to the teams. This role aims to optimize sales performance, foster customer relationships, and achieve organizational goals related to revenue generation and customer...

A leading global customer experience company is seeking a Service Delivery Manager in the Philippines. The role requires managing day-to-day operations, ensuring high customer satisfaction, and leading a motivated team. Candidates must have strong leadership skills, call center experience, and the ability to manage complex projects. The company offers a dynamic work environment that emphasizes...

Job Description In these roles you will be responsible for: • Providing front-line phone customer service to policyholders, beneficiaries, agents, and internal customers. • Ensuring customer satisfaction and strive to meet service standards. • A typical day will likely involve fielding between 75 to 100 calls. • Communicating effectively and professionally with both internal and external...

A private tertiary hospital in the Philippines is seeking a Chief Operating Officer (COO) to oversee day-to-day operations and ensure exceptional patient care. The role requires a strong background in hospital management, strategic planning, and financial oversight. The ideal candidate will lead a diverse team, implement policies for continuous improvement, and drive the organization's growth....

A leading vacation ownership company in the Philippines is looking for a Specialist in Servicing. This role involves fulfilling complex customer requests, handling payment inquiries, and ensuring confidentiality. Candidates should have a high school diploma, with excellent analytical and organizational skills, plus 2 years of customer service experience. The company promotes an inclusive culture...

JOB DESCRIPTION The Role At HelloConnect, you will be part of a dynamic team in Inoza Tower, BGC that embraces innovation and leverages advanced technology to create exceptional experiences. Our culture is built on collaboration, continuous learning, and a commitment to excellence. You’ll have the opportunity to work on impactful projects, develop your skills, and grow within a supportive...

As Director, Call Center Operations you are highly visible, dynamic, and not shy of results. In this leadership role, you foster healthy relationships with internal business partners, and promote a healthy work/life balance. You value a people-oriented culture and encourage collaboration and teamwork. You are gratified when setting employees on professional development journeys and consider their...

On-site | BGC, Taguig – Manila Office | Nightshift: PST Head of Customer Operations (Manila)As the Head of Customer Operations , you will lead and develop a team of 15–20 Clinical Customer Success Owners (dentist CSMs) responsible for managing the end-to-end customer journey , from onboarding through renewal . This leadership role is pivotal in driving operational excellence, customer...

A global Business Process Outsourcing company seeks a dedicated individual to manage the daily operations of its contract center. The role entails leading a team to achieve KPIs, overseeing staff recruitment, and ensuring excellent customer service standards. This position offers competitive compensation, wellness perks, and growth opportunities in a dynamic work environment. Ideal candidates...

A leading customer support company in the Philippines is looking for a Customer Care Team Lead to deliver exceptional support in a fast-paced environment. With 3-5 years of customer service and 5-7 years in training or leadership roles, the ideal candidate will manage escalations and lead departmental training. Strong communication, problem-solving skills, and familiarity with CRM software like...

A leading customer insights firm in the Philippines seeks a Team Lead for Customer Care to oversee a team of specialists, ensuring customer satisfaction and driving revenue growth. This role demands strong leadership and experience in customer success. The ideal candidate has over 5 years in relevant fields and must be proficient with CRM platforms. Join us to foster a culture of excellence and...

A global BPO company is seeking a Team Leader to oversee non-voice operations, manage performance metrics, and lead a diverse team. Ideal candidates will have 3+ years in a similar role, excellent leadership skills, and be proficient with data analysis tools. This remote position offers competitive compensation, including wellness support and opportunities for professional development. Applicants...