Customer Care Operator jobs in Manila

A leading travel technology company in Manila is seeking a Senior Associate Operations Manager for Customer Care Operations. This role involves developing strategies to improve customer service while managing relationships with BPO partners. The ideal candidate has a bachelor's degree, over 5 years of operations management experience, and proficiency in analytical and communication skills....

Department: HPE Networking – Customer Experience Location: Global Operations (APAC/EMEA/AMS as applicable) Reports To: Senior Manager, Global Operations Act as liaison between TAC, Escalations, and Customer Experience teams for seamless support delivery. Provide quarterly case metrics and annual engagement reports to leadership. Strong understanding of HPE Networking and Aruba product portfolio....

A leading e-commerce company is looking for a dedicated individual to manage online store operations on platforms like Shopee, Lazada, and Tiktok. Responsibilities include monitoring transactions, addressing customer inquiries, and coordinating with other departments for marketing efforts. This role offers government-mandated benefits and opportunities for professional growth in a dynamic...

Team:Customer Care Location and Schedule:Remote; schedule to be determined Employment Type:Full-time Reports To:Co-Founder Why This Role Exists This role ensures subscribers receive timely, high-quality support while identifying opportunities to enhance their experience through thoughtful guidance and upsells. It bridges customer care and revenue growth for a subscription-based product....

Customer Care and Experience Specialist Apply now Location: Manila (Hybrid) | Type: Full-time | Posted: 30+ days ago | Requisition ID: R2674 Pluxee is a global leader in employee benefits and engagement, operating in 31 countries. We help companies attract, engage, and retain talent through solutions in Meal & Food, Wellbeing, Lifestyle, Reward & Recognition, and Public Benefits. Powered by...

Customer Care Advocate I page is loaded## Customer Care Advocate Iremote type: Hybridlocations: Manila, , Philippinestime type: Full timeposted on: Posted Todaytime left to apply: End Date: March 20, 2026 (30+ days left to apply)job requisition id: R26_00214Position Summary: Perform complex transactions regarding claims and returns requests and process corresponding credits and/or denials. Work...

A leading industrial manufacturer based in Metro Manila is seeking a Customer Care Team Leader. The role requires managing customer service personnel, understanding customer needs, and ensuring quality service. Applicants should have a Bachelor's degree and 3-5 years of related experience. The position demands strong leadership, excellent communication, and analytical skills to drive team...

Customer Care Specialist II page is loaded## Customer Care Specialist IIlocations: Manilatime type: Full timeposted on: Posted 2 Days Agojob requisition id: PR00006100### It's fun to work in a company where people truly BELIEVE in what they're doing!We're committed to bringing passion and customer focus to the business.About the RoleThis role requires both audio technical knowledge and an...

Billing Analyst, Customer Care page is loaded Billing Analyst, Customer Care Apply locations Manila, Philippines time type Full time posted on Posted 30+ Days Ago job requisition id R075233 Say hello to opportunities at Acquire Asia Pacific Philippines Inc. (Acquire BPO) under the RingCentral account (RingCentral). It’s not everyday that you consider starting a new career. We’re Acquire BPO,...

Overview The Company Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. Here we are 25 years later, having pioneered an industry. And we're just getting started. We are broadening...

The Company Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. Here we are 25 years later, having pioneered an industry. And we're just getting started. We are broadening our vision...

Overview The Role The following describes the responsibilities and expectations for the role at HelloConnect. You will be part of a dynamic team in Inoza Tower, BGC that embraces innovation and leverages advanced technology to create exceptional experiences. The culture is built on collaboration, continuous learning, and a commitment to excellence. You’ll have the opportunity to work on...

A career with EROAD offers the unique opportunity to work in a fast-growing organisation that is at the forefront of in-vehicle technology, enhancing road safety, productivity, and reducing environmental impact. EROAD's mission is to deliver intelligence you can trust, for a better world tomorrow. What We’re Looking For: Are you a customer-focused individual looking for a role where you can...

A dynamic customer service firm in Manila is seeking a Customer Care - Team Leader to guide a team of customer service agents. You will oversee daily operations, ensuring performance and quality goals are met while handling escalated issues. We're looking for a passionate leader with a strong customer service background who can foster a positive environment and drive team success. This role also...

Overview At QIAGEN, we are driven by a simple but powerful vision: making improvements in life possible. We’re dedicated to revolutionizing science and healthcare for the better. From our entrepreneurial roots to our current global presence, we've grown into a force for positive change. With thousands of employees across six continents, collaboration is our greatest strength. We’re always...

Are you a dynamic and empathetic customer service professional seeking a customer care associate position in Manila? Are you seeking rewarding customer service jobs in travel processes in the city’s growing BPO sector? Here is your chance to excel and elevate your career to the next level. Fusion CX is seeking passionate customer care associates in Manila to cater to the needs of a renowned...

A leading customer service company is seeking a Customer Care Representative to join their team in Manila. The ideal candidate will provide exceptional customer service, address inquiries, and resolve issues efficiently, ensuring customer satisfaction. Responsibilities include responding to customer inquiries via various channels, assisting with product information, and monitoring satisfaction...

Position Summary: Provides leadership and direction through effective communication to all customer service personnel including co-supervisors and management within the supported team/s and department. Supports specific escalated customer service activities providing sales growth opportunities for lines of businesses as assigned. Manages Pricing Analysts and/or Customer Care Analysts goals,...

A leading global industrial manufacturer is seeking a Customer Care Advocate I to perform complex transactions related to claims and returns in a hybrid role. The ideal candidate will hold a 4 Year College Degree and possess excellent communication skills along with customer service experience. Responsibilities include monitoring outstanding deductions, approving returns, and providing great...

Senior Associate Operations Manager, Customer Care Operations Traveloka Manila, National Capital Region, Philippines Responsibilities - Develop and implement an operational strategy and business plan for delivering exceptional services to customers, aligning with the company's objectives. - Collaborate with BPO partner to ensure contact center operations adhere to COPC guidelines, including...