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Customer Care Operator jobs

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Manager - Customer Care & RMA Operations

Hpe
Taguig City

Manager - Customer Care & RMA OperationsThis role has been designed as ‘’Onsite’ with an expectation that you will primarily work from an HPE office. Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they...

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13 hours ago
Hybrid

Customer Care Operations Specialist

Eight Under Par (Pawnshop Operator), Inc.
City of Mandaluyong

The Customer Care Operations Specialist will bridge the gap between what our customers need and what we’re delivering — helping us to not only meet but also exceed their expectations. They are dedicated to going above and beyond for a customer, leaving no stone unturned in the quest to solve their challenges and make them feel valued. Key Responsibilities - Analyzes customer experience data to...

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3 days ago

Mall Operations & Customer Care Associate

Rockwell Land Corporation
Pampanga

A leading property management firm in Pampanga seeks a Retail Customer Care Associate to provide exceptional customer service for Power Plant Mall. Responsibilities include reception management, handling tenant inquiries, and supporting mall operations. Ideal candidates will have a degree in Business Administration, experience in customer service, and strong communication skills. Training in...

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3 days ago

Strategic Senior Lead, Customer Care Operations

Traveloka Philippines
Philippines

A leading travel service company is seeking an Operations Manager to oversee customer care operations in the Philippines. The ideal candidate will have at least 5 years of experience in managing operations, especially in customer service or BPO environments. You will be responsible for developing strategic plans, managing partner relationships, and ensuring high quality service. Strong analytical...

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3 days ago

Senior Customer Care Operations Lead

Traveloka
Manila

A leading travel technology company in Manila is seeking a Senior Associate Operations Manager for Customer Care Operations. This role involves developing strategies to improve customer service while managing relationships with BPO partners. The ideal candidate has a bachelor's degree, over 5 years of operations management experience, and proficiency in analytical and communication skills....

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3 days ago

Customer Care Operations Lead (Not a BPO company)

J-k Network Services
Cavite City

The firm, established in 2006, develops comprehensive freight forwarding services tailored to meet customer needs and provides high-quality, consistent services that exceed customer expectations. POSITION Customer Care Operations Lead INDUSTRY Logistic Company WORK LOCATION Binan Laguna WORK SCHEDULE Monday to Friday SALARY Php25,000-Php35,000 WORK SET UP Work on site BENEFITS -...

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3 days ago

Manager - Customer Care & RMA Operations

HPE Aruba Networking
Taguig City

Manager - Customer Care & RMA Operations Join to apply for the Manager - Customer Care & RMA Operations role at HPE Aruba Networking This role has been designed as Onsite with an expectation that you will primarily work from an HPE office. Who We Are Hewlett Packard Enterprise is the global edge‑to‑cloud company advancing the way people live and work. We help companies connect, protect,...

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3 days ago

Manager - Customer Care & RMA Operations

Hewlett Packard Enterprise
Iloilo City

Manager - Customer Care & RMA Operations Add expected salary to your profile for insights Department: HPE Networking – Customer Experience Location: Global Operations (APAC/EMEA/AMS as applicable) Reports To: Senior Manager, Global Operations Work Shift : Global Time Zone (any 5 days a week , 3 shifts - 6am to 3pm, 2pm-11pm, 10pm to 7am) Role Overview The Manager for Customer Care and RMA...

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3 days ago

Customer Care & Data Operations Specialist

Asian Vision Cable Holdings, Inc.
Province of Laguna

A leading cable service provider in the Philippines is seeking a proactive Customer Care Specialist. This role will manage customer service systems, coordinate with teams, and analyze performance reports. The ideal candidate holds a bachelor’s degree and has experience in customer service operations, with strong organizational and analytical skills. Proficiency in CRM systems and Microsoft...

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3 days ago

Manager - Customer Care & RMA Operations

Hewlett Packard Enterprise Development LP
Manila

Department: HPE Networking – Customer Experience Location: Global Operations (APAC/EMEA/AMS as applicable) Reports To: Senior Manager, Global Operations Act as liaison between TAC, Escalations, and Customer Experience teams for seamless support delivery. Provide quarterly case metrics and annual engagement reports to leadership. Strong understanding of HPE Networking and Aruba product portfolio....

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3 days ago

Customer Care Operations Leader

Genpact
City of Muntinlupa

A global advanced technology services company is seeking a Manager, Customer Care to lead a team of Front-Line Managers, drive performance, and ensure operational excellence in a fast-paced environment. The ideal candidate should hold a bachelor's degree in business, have significant supervisory experience, and excel in team management and communication skills. Join a dynamic workplace that...

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3 days ago

Customer Care - Buyer Platform Chatbot Product Operations

Lazada
Taguig City

Customer Care - Buyer Platform Chatbot Product Operations 2 days ago Be among the first 25 applicants Direct message the job poster from Lazada Work arrangement Full 5-day work in the office Key Tasks & Responsibilities - Responsible for the operation of platform intelligent customer service products, optimizing customer service processes to enhance customer satisfaction and the efficiency...

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3 days ago
from 3 to 4 years

Customer Care Operations Lead (Not a BPO company)

JK.hiring30
City of Binan

The firm, established in 2006, develops comprehensive freight forwarding services tailored to meet customer needs and provides high-quality, consistent services that exceed customer expectations.POSITION: Customer Care Operations Lead (Not a BPO company)INDUSTRY: Logistic CompanyWORK LOCATION: Binan LagunaWORK SCHEDULE: Monday to FridaySALARY: Php25,000-Php35,000WORK SET UP: Work on...

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2 days ago

Head of Customer Care Operations & Strategy

Qualfon
Cebu City

A leading customer support organization in Cebu City seeks an experienced operations leader responsible for evolving customer service strategies and managing client relationships. The ideal candidate should possess over 10 years of experience in customer care, leadership abilities, and a proven track record in managing sales or call center operations. This role offers the opportunity to lead...

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3 days ago

Customer Care Operator (Cebu Site)

Shore360, Inc.
Pampanga

Major Responsibilities:This role involves interacting with a range of stakeholders via phone and email while using Enviro Trees’ work management system,Tree Manager (TM), to: - Manage the work order process: - Create work orders in TM, ensuring high-quality information input (e.g., clear job scope). - Allocate work orders to the most appropriateTree Partnerbased on system knowledge and...

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3 days ago
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Senior Associate Operations Manager, Customer Care Operations

Traveloka
Manila

Senior Associate Operations Manager, Customer Care Operations Traveloka Manila, National Capital Region, Philippines Responsibilities - Develop and implement an operational strategy and business plan for delivering exceptional services to customers, aligning with the company's objectives. - Collaborate with BPO partner to ensure contact center operations adhere to COPC guidelines, including...

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3 days ago

Senior Associate Operations Manager, Customer Care Operations

Traveloka Philippines
Philippines

It's fun to work in a company where people truly BELIEVE in what they're doing! Job Description - Strategic Planning: Develop and implement an operational strategy and business plan for delivering exceptional services to customers. This includes tactics and initiatives based on the Customer Care Operations Strategy, aligning with the company's objectives. - BPO Partner Management: Collaborate...

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3 days ago

Customer Care Operations Lead: Coaching & Back-Office Ops

J-k Network Services
Cavite City

A logistics company is seeking a Customer Care Operations Lead based in Binan Laguna. The ideal candidate will have a bachelor's degree and 3-5 years of supervisory experience in customer support. Responsibilities include managing operations, coaching staff, and generating performance reports. This on-site position offers competitive salary and benefits, including HMO and government benefits....

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3 days ago

Senior Manager, AI-Driven Customer Care & Operations

Genpact
City of Muntinlupa

A global technology services firm seeks a Senior Manager to lead the Customer Care and Chat Collections teams. This position requires overseeing team performance, driving engagement, and ensuring compliance with standards. Candidates should be proficient in MS Office, possess strong analytical skills, and demonstrate active listening capability. Join a transformative team leveraging AI and...

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3 days ago

Customer Care Process Associate: AI-Driven Operations

Genpact
Quezon City

A global technology services provider in Metro Manila is hiring a Process Associate to manage customer interactions and support various operational activities. The ideal candidate should possess strong communication skills, a high school diploma, and a background in customer service. Responsibilities include maintaining customer databases and handling queries adeptly. This role offers a dynamic...

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3 days ago
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