Customer Care Operator jobs in Capital District

A leading travel technology company in Manila is seeking a Senior Associate Operations Manager for Customer Care Operations. This role involves developing strategies to improve customer service while managing relationships with BPO partners. The ideal candidate has a bachelor's degree, over 5 years of operations management experience, and proficiency in analytical and communication skills....

Department: HPE Networking – Customer Experience Location: Global Operations (APAC/EMEA/AMS as applicable) Reports To: Senior Manager, Global Operations Act as liaison between TAC, Escalations, and Customer Experience teams for seamless support delivery. Provide quarterly case metrics and annual engagement reports to leadership. Strong understanding of HPE Networking and Aruba product portfolio....

A leading e-commerce company is looking for a dedicated individual to manage online store operations on platforms like Shopee, Lazada, and Tiktok. Responsibilities include monitoring transactions, addressing customer inquiries, and coordinating with other departments for marketing efforts. This role offers government-mandated benefits and opportunities for professional growth in a dynamic...

CUSTOMER CARE TEAM LEADERWork for our global clients and immerse in our rich and diverse company culture where you can thrive, grow and just be aweSOme! Apply now and discover the Satellite Office Candidate Experience – recognized as one of BEST among BPO companies worldwide. WHAT IS A/AN CUSTOMER CARE TEAM LEADER?The Customer Care Team Leader is responsible for: Managing their team in the...

Are you a dynamic leader with a strategic mindset, able to manage a diverse team and passionate about customer service? Do you take ownership, embrace challenges, and love problem-solving? Karooooo is one of the largest vehicle telematics companies globally with almost 2,000,000 active users and collecting 50 billion data points, on the low end, on a monthly basis. We continuously strive to...

About the Role We are looking for a Customer Care Team Leader who is detail-oriented, adaptable, and passionate about delivering exceptional service. In this role, you will lead a team of customer care advocates providing end-to-end pre-sales and after-sales support across multiple channels, ensuring high-quality service and operational excellence.What You’ll Do Lead, coach, and motivate a team...

Say hello to opportunities at Acquire Asia Pacific Philippines Inc. (Acquire BPO) under the RingCentral account (RingCentral). It’s not every day that you consider starting a new career. We’re Acquire BPO, and we’re happy that someone as talented as you is considering this role. First, a little about our client: RingCentral is a $2 Billion+ annual revenue company with double-digit Annual...

Position Summary:Provides leadership and direction through effective communication to all customer service personnel including co-supervisors and management within the supported team/s and department. Supports specific escalated customer service activities providing sales growth opportunities for lines of businesses as assigned. Manages Pricing Analysts and/or Customer Care Analysts goals,...

Team:Customer Care Location and Schedule:Remote; schedule to be determined Employment Type:Full-time Reports To:Co-Founder Why This Role Exists This role ensures subscribers receive timely, high-quality support while identifying opportunities to enhance their experience through thoughtful guidance and upsells. It bridges customer care and revenue growth for a subscription-based product....

Customer Care and Experience Specialist Apply now Location: Manila (Hybrid) | Type: Full-time | Posted: 30+ days ago | Requisition ID: R2674 Pluxee is a global leader in employee benefits and engagement, operating in 31 countries. We help companies attract, engage, and retain talent through solutions in Meal & Food, Wellbeing, Lifestyle, Reward & Recognition, and Public Benefits. Powered by...

Customer Care Specialist II page is loaded## Customer Care Specialist IIlocations: Manilatime type: Full timeposted on: Posted 2 Days Agojob requisition id: PR00006100### It's fun to work in a company where people truly BELIEVE in what they're doing!We're committed to bringing passion and customer focus to the business.About the RoleThis role requires both audio technical knowledge and an...

Overview The Company Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. Here we are 25 years later, having pioneered an industry. And we're just getting started. We are broadening...

The Company Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. Here we are 25 years later, having pioneered an industry. And we're just getting started. We are broadening our vision...

Overview The Role The following describes the responsibilities and expectations for the role at HelloConnect. You will be part of a dynamic team in Inoza Tower, BGC that embraces innovation and leverages advanced technology to create exceptional experiences. The culture is built on collaboration, continuous learning, and a commitment to excellence. You’ll have the opportunity to work on...

A career with EROAD offers the unique opportunity to work in a fast-growing organisation that is at the forefront of in-vehicle technology, enhancing road safety, productivity, and reducing environmental impact. EROAD's mission is to deliver intelligence you can trust, for a better world tomorrow. What We’re Looking For: Are you a customer-focused individual looking for a role where you can...

A dynamic customer service firm in Manila is seeking a Customer Care - Team Leader to guide a team of customer service agents. You will oversee daily operations, ensuring performance and quality goals are met while handling escalated issues. We're looking for a passionate leader with a strong customer service background who can foster a positive environment and drive team success. This role also...

Overview At QIAGEN, we are driven by a simple but powerful vision: making improvements in life possible. We’re dedicated to revolutionizing science and healthcare for the better. From our entrepreneurial roots to our current global presence, we've grown into a force for positive change. With thousands of employees across six continents, collaboration is our greatest strength. We’re always...

Say hello to possibilities at Acquire Asia Pacific Philippines Inc. (Acquire BPO) under the RingCentral account (RingCentral). It’s not everyday that you consider starting a new career. We’re Acquire BPO, and we’re happy that someone as talented as you is considering this role. First, a little about our client, RingCentral is a $2 billion global leader in cloud-based communications and...

Senior Associate Operations Manager, Customer Care Operations Traveloka Manila, National Capital Region, Philippines Responsibilities - Develop and implement an operational strategy and business plan for delivering exceptional services to customers, aligning with the company's objectives. - Collaborate with BPO partner to ensure contact center operations adhere to COPC guidelines, including...

Billing Analyst, Customer Care page is loaded Billing Analyst, Customer Care Apply locations Manila, Philippines time type Full time posted on Posted 30+ Days Ago job requisition id R075233 Say hello to opportunities at Acquire Asia Pacific Philippines Inc. (Acquire BPO) under the RingCentral account (RingCentral). It’s not everyday that you consider starting a new career. We’re Acquire BPO,...