Customer Care Associate jobs in Capital District

Bahasa Customer Care Process Associate Digitally resolve customer issues with the highest level of professionalism and integrity to ensure customer satisfaction and retention. Experience Required - Strong Communication & Customer Service Skills - Minimum 1.5 Years Of International Contact Center Experience - Good technical knowledge and troubleshooting skills, well versed with Excel and other...

Are you a dynamic and empathetic customer service professional seeking a customer care associate position in Manila? Are you seeking rewarding customer service jobs in travel processes in the city’s growing BPO sector? Here is your chance to excel and elevate your career to the next level. Fusion CX is seeking passionate customer care associates in Manila to cater to the needs of a renowned...

Senior Associate Operations Manager, Customer Care Operations Traveloka Manila, National Capital Region, Philippines Responsibilities - Develop and implement an operational strategy and business plan for delivering exceptional services to customers, aligning with the company's objectives. - Collaborate with BPO partner to ensure contact center operations adhere to COPC guidelines, including...

Company: NTT DATA Services Overview You will be responsible for handling inbound calls from existing and potential customers. You are directly accountable for meeting and exceeding client goals as they relate to service levels and quality of calls within a team-driven and fast-paced work environment. Successful incumbents will have a keen interest in solving customer issues and/or answering...

Overview You will be responsible for handling inbound calls from existing and potential customers. You are directly accountable for meeting and exceeding client goals as they relate to service levels and quality of calls within a team-driven and fast-paced work environment. Successful incumbents will have a keen interest in solving customer issues and/or answering inquiries as quickly and easily...

A leading marketing firm in Manila seeks an Online Sales Associate. Responsibilities include managing online sales channels, responding to customer inquiries, preparing quotations, and processing orders. The ideal candidate should have experience in online sales, strong customer service skills, and proficiency in Microsoft Office. Attention to detail and the ability to multitask are critical for...

A global customer service company is looking for a Customer Support Associate I in Manila, Philippines. This role involves interfacing with customers through calls and Internet, providing support and resolution for routine issues. Candidates should possess a high school diploma and have strong communication and computer skills. Join a team focused on delivering excellent customer experiences in a...

Overview Select how often (in days) to receive an alert: Create Alert Responsibilities - Providing front-line phone customer service to policyholders, beneficiaries, agents, and internal customers. - Ensuring customer satisfaction and strive to meet service standards. - A typical day will likely involve fielding between 75 to 100 calls. - Communicating effectively and professionally with both...

A leading customer service provider is hiring for various roles in customer service, both onsite and virtual. Offering competitive compensation packages ranging from 20,500 to 28,000 depending on the account, candidates with or without experience are encouraged to apply. Responsibilities include resolving customer inquiries, maintaining records, and providing technical support. Additional...

Customer Care Specialist II page is loaded## Customer Care Specialist IIlocations: Manilatime type: Full timeposted on: Posted 2 Days Agojob requisition id: PR00006100### It's fun to work in a company where people truly BELIEVE in what they're doing!We're committed to bringing passion and customer focus to the business.About the RoleThis role requires both audio technical knowledge and an...

Position Summary: Provides leadership and direction through effective communication to all customer service personnel including co-supervisors and management within the supported team/s and department. Supports specific escalated customer service activities providing sales growth opportunities for lines of businesses as assigned. Manages Pricing Analysts and/or Customer Care Analysts goals,...

ABOUT TRIBUTE TECHNOLOGY At Tribute Technology, we make end‑of‑life celebrations memorable, meaningful, and effortless through thoughtful and innovative technology solutions. Our mission is to help communities around the world celebrate life and pay tribute to those we love. Our comprehensive platform brings together software and technology to provide a fully integrated experience for all...

About the job PHRN Care Management Associate/Nurse RESPONSIBILITIES: - To provide support to the clinical team and client team to assist in the promotion of quality member outcomes, to optimize member benefits, and to promote effective use of resources. Supports the procedures that ensure adherence to medical policy and member benefits in providing service that is medically appropriate, high...

Location: Abby Care Manila, National Capital Region, Philippines. About Abby Care Making family care possible. At Abby Care, we are tackling one of the most important and unsolved challenges of our time: family caregiving. Over 50 million Americans are family caregivers, and our mission is to train and employ them so they can get paid for the care they already provide at home. We build a...

A leading technology solutions company is seeking a Customer Care Agent to assist customers via phone and email. This role requires a high school diploma and three years of customer service experience. Successful candidates will demonstrate strong communication skills, attention to detail in data entry, and the ability to handle inquiries professionally. Opportunities for growth within a...

A technology company focused on customer care in Metro Manila is seeking a Customer Care Agent to assist in providing exceptional service via phone and email. The ideal candidate will have at least 3 years of customer service experience and excellent communication skills. Responsibilities include handling inquiries, managing data entry tasks, and working collaboratively with team members. This is...

Responsibilities - Providing front-line phone customer service to policyholders, beneficiaries, agents, and internal customers. - Ensuring customer satisfaction and strive to meet service standards. - A typical day will likely involve fielding between 75 to 100 calls. - Communicating effectively and professionally with both internal and external customers to resolve questions and issues. -...

A leading travel technology company in Manila is seeking a Senior Associate Operations Manager for Customer Care Operations. This role involves developing strategies to improve customer service while managing relationships with BPO partners. The ideal candidate has a bachelor's degree, over 5 years of operations management experience, and proficiency in analytical and communication skills....

A leading IT services company in Manila seeks a Bahasa Customer Care Process Associate to resolve customer issues and enhance satisfaction. Candidates must have strong communication skills and at least 1.5 years of international contact center experience. The role includes a training period onsite before transitioning to a hybrid setup. Successful candidates will demonstrate exceptional...

A healthcare staffing agency is seeking a PHRN Care Management Associate/Nurse in Metro Manila, Philippines. The role involves supporting clinical teams to promote quality outcomes and manage claims. Candidates should possess a BS Nursing degree, an active PHRN license, and experience in a clinical setting. Customer service experience is a plus. This position offers an opportunity to make a...