Customer Care Associate jobs in Manila

A leading vacation ownership company in the Philippines is looking for a Specialist in Servicing. This role involves fulfilling complex customer requests, handling payment inquiries, and ensuring confidentiality. Candidates should have a high school diploma, with excellent analytical and organizational skills, plus 2 years of customer service experience. The company promotes an inclusive culture...

Job Description In these roles you will be responsible for: • Providing front-line phone customer service to policyholders, beneficiaries, agents, and internal customers. • Ensuring customer satisfaction and strive to meet service standards. • A typical day will likely involve fielding between 75 to 100 calls. • Communicating effectively and professionally with both internal and external...

A career with EROAD offers the unique opportunity to work in a fast-growing organisation that is at the forefront of in-vehicle technology, enhancing road safety, productivity, and reducing environmental impact. EROAD's mission is to deliver intelligence you can trust, for a better world tomorrow. What We’re Looking For: Are you a customer-focused individual looking for a role where you can...

Team Lead, Customer CareRole OverviewThis leadership role is responsible for managing a team of Customer Care Specialists. You’ll oversee the full customer lifecycle—from onboarding and adoption to expansion and renewal—ensuring that our clients achieve measurable success while your team meets performance goals. You’ll play a key role in aligning customer success and sales strategies, optimizing...

A dynamic customer service firm in Manila is seeking a Customer Care - Team Leader to guide a team of customer service agents. You will oversee daily operations, ensuring performance and quality goals are met while handling escalated issues. We're looking for a passionate leader with a strong customer service background who can foster a positive environment and drive team success. This role also...

Company Profile: Founded in the early 1980s by a small group of engineers, this global organization started with a modest capital and a big vision—to use technology to solve business problems. Over the decades, it has expanded its reach to dozens of countries, offering services in areas like software development, digital solutions, and business consulting. Known for its ethical practices and...

Overview At QIAGEN, we are driven by a simple but powerful vision: making improvements in life possible. We’re dedicated to revolutionizing science and healthcare for the better. From our entrepreneurial roots to our current global presence, we've grown into a force for positive change. With thousands of employees across six continents, collaboration is our greatest strength. We’re always...

We are looking for a Customer Care Team Leader , a position focused on Subscription and Loyalty is to drive sales growth and enhance customer retention by providing leadership, guidance, and strategic direction to the teams. This role aims to optimize sales performance, foster customer relationships, and achieve organizational goals related to revenue generation and customer...

We are mass hiring for Call Center Agents as prior in our Metro Manila sites!Sapient is URGENTLY HIRING! APPLY TODAY AND GET HIRED IMMEDIATELY!Responsibilities:• Resolve customer inquiries, concerns, or complaints effectively and escalate issues when necessary to ensure swift resolution.• Update and maintain accurate records of customer interactions, transactions, and order details in the...

Easy and Fast One-day Hiring Process! Earn up to 27k monthly plus more benefits! We are looking for a Healthcare Specialist Representative in our Metro Manila Sites! This is for urgent hiring, don’t miss this opportunity and Apply Now!Responsibilities: - Answer inquiries regarding medical services, insurance coverage, and billing - Assist patients with scheduling appointments and accessing...

A global Business Process Outsourcing company seeks a dedicated individual to manage the daily operations of its contract center. The role entails leading a team to achieve KPIs, overseeing staff recruitment, and ensuring excellent customer service standards. This position offers competitive compensation, wellness perks, and growth opportunities in a dynamic work environment. Ideal candidates...

A leading global customer experience company is seeking a Service Delivery Manager in the Philippines. The role requires managing day-to-day operations, ensuring high customer satisfaction, and leading a motivated team. Candidates must have strong leadership skills, call center experience, and the ability to manage complex projects. The company offers a dynamic work environment that emphasizes...

JOB DESCRIPTION The Role At HelloConnect, you will be part of a dynamic team in Inoza Tower, BGC that embraces innovation and leverages advanced technology to create exceptional experiences. Our culture is built on collaboration, continuous learning, and a commitment to excellence. You’ll have the opportunity to work on impactful projects, develop your skills, and grow within a supportive...

Jumpstart Your Career with Us – Be the Difference We're Looking ForAre you ready to grow, shine, and make an impact?We're on the hunt for motivated, reliable, and enthusiastic individuals who are eager to start or level up their careers. If you're someone who thrives in a voice or non-voice role, wants stability, and values growth — this is your sign to apply.What You’ll Get From Us:• Competitive...

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what’s the role all about? The Associate Technical Account Manager, CX is responsible for resolving...

This is a remote position. Virtual Rockstar is hiring a full-time Customer Support Associate on behalf of our client, a mission-driven holistic health practice dedicated to helping women and their families restore wellness through foundational, whole-body principles. This role plays a key part in creating a warm, supportive client experience while ensuring smooth communication, content delivery,...

Customer Onboarding & Support Associate About Us: We are a fast-growing AI company building next-generation solutions for businesses worldwide. As an early team member, you’ll have the opportunity to wear multiple hats, work directly with leadership, and help shape how our customers experience our products. Salary:PHP 45,000 to PHP 55,000/mo Schedule:8am to 5pm Pacific Time (Night Shift...

About the job Customer Care - Team LeaderAbout Us HelloConnect HelloConnect is a subsidiary of HelloFresh, founded to address years of challenges faced in its own customer care. Leveraging our extensive experience in developing customer care tailored to the immediate needs of HelloFresh, our solutions are hyper-focused on serving high-growth companies. Located in Manila, Philippines, we are now...

A global BPO company is seeking a Team Leader to oversee non-voice operations, manage performance metrics, and lead a diverse team. Ideal candidates will have 3+ years in a similar role, excellent leadership skills, and be proficient with data analysis tools. This remote position offers competitive compensation, including wellness support and opportunities for professional development. Applicants...

A leading customer insights firm in the Philippines seeks a Team Lead for Customer Care to oversee a team of specialists, ensuring customer satisfaction and driving revenue growth. This role demands strong leadership and experience in customer success. The ideal candidate has over 5 years in relevant fields and must be proficient with CRM platforms. Join us to foster a culture of excellence and...