Customer Care Operator jobs in Central Visayas

A leading customer support organization in Cebu City seeks an experienced operations leader responsible for evolving customer service strategies and managing client relationships. The ideal candidate should possess over 10 years of experience in customer care, leadership abilities, and a proven track record in managing sales or call center operations. This role offers the opportunity to lead...

About Zepz Zepz is the group powering two leading global remittance brands: WorldRemit and Sendwave. Since 2010, we have been disrupting an industry previously dominated by offline legacy players with our relentless focus on reducing the cost of remittances and increasing safety and convenience for our users. Every day, our people work to unlock the prosperity of cross-border communities...

Responsibilities : JOB PURPOSE/MISSION/SUMMARY: We are seeking a dedicated and experienced Customer Care Senior Specialist to join our team. The Customer Care Senior Specialist is a customer – facing role (via phone or email or any social media) responsible for managing and providing resolution to customer complaints and inquiries by collaborating with the right Lexmark team to solve problem...

Job Title: Customer Care StaffLocation: CebuEmployment Type: Full-time / Entry-levelJob OverviewWe are looking for a dedicated and friendly Customer Care Staff to join our team. You will be the first point of contact for our customers, ensuring they receive prompt, professional, and helpful service. This is an excellent opportunity for a motivated individual looking to start a career in customer...

Join the dynamic team as a Customer Care Associate. This full-time position in Cebu City, offers the opportunity to build a rewarding career in customer service. No prior experience is required; we provide comprehensive training to help you succeed.What you'll be doing:Provide excellent customer service through inbound and outbound callsHandle a variety of customer inquiries and requests with...

Team Lead, Customer Care Role Overview This leadership role is responsible for managing a team of Customer Care Specialists. You’ll oversee the full customer lifecycle—from onboarding and adoption to expansion and renewal—ensuring that our clients achieve measurable success while your team meets performance goals. You’ll play a key role in aligning customer success and sales strategies,...

A customer operations firm in Cebu City is seeking a skilled Director of Operations to oversee daily client operations and drive efficiency across the business. The successful candidate will be responsible for managing a large team, ensuring compliance with company policies, and mentoring Operations Managers. Candidates must have at least 8 years of customer service experience, with a track...

A global insurance provider is looking for a Full-Time Employee to deliver exceptional customer service through phone interactions. Responsibilities include answering queries, managing billing issues, and ensuring compliance with regulations. Ideal candidates hold a Bachelor's degree, possess strong English communication skills, and preferably have call center experience in insurance or banking....

Urgent in need of Customer Service for Healthcare Account in Cebu City!Duties:provide excellent customer service to existing clientsanswer customer support callsupdate client database whenever necessarypromote other products & services whenever necessaryQualifications:With or without call center experienceHigh school diploma or equivalent; additional education or training in customer service is a...

A leading technology company in Cebu City is seeking an Airline Specialist to handle inbound and outbound calls, process refunds, and manage airline queries. The ideal candidate will have excellent spoken English, customer service awareness, and a minimum of a 4-year degree. Fresh graduates and undergraduates from a recognized institution are encouraged to apply. This role prioritizes customer...

JOB DESCRIPTION It's more than a job When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But that is not all. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At Kuehne+Nagel,...

Director, C all Center OperationsFor more than 25 years, Asurion has been a leader in innovation, not only in the tech solutions industry, but in creating a culture where employees feel valued. We help people do more with their technology and stay connected on all of their devices. We provide our customers with simple, helpful advice to get the most from their technology, assistance to fix any...

We are looking for a detail-oriented and proactive Amazon Customer Support and Operations Specialist to join our team. In this role, you will be responsible for managing Amazon accounts, ensuring policy compliance, optimizing product listings, and driving sales performance. You will also oversee customer service tasks, manage inventory, and monitor key performance metrics to maximize efficiency...

About Zepz Zepz is the group powering two leading global remittance brands: WorldRemit and Sendwave. Since 2010, we have been disrupting an industry previously dominated by offline legacy players with our relentless focus on reducing the cost of remittances and increasing safety and convenience for our users. Every day, our people work to unlock the prosperity of cross-border communities...

JOB DESCRIPTION Manager, Call Center Operations For more than 25 years, Asurion has been a leader in innovation, not only in the tech solutions industry, but in creating a culture where employees feel valued. We help people do more with their technology and stay connected on all of their devices. We provide our customers with simple, helpful advice to get the most from their technology,...

Description JOB SUMMARY: Responsible for managing and leading individuals or teams to manage a hardware and services engagement that meets Customer’s expectations. Coordinates the efforts of all services operations resources across multiple accounts. Ensure multiple direct reports deliver services that equal or exceed contracted Customer service levels while meeting revenue and profit...

A leading customer care organization in Cebu City is seeking a Director of Operations. This multi-talented leader will have deep customer care experience and will be responsible for managing client accounts, developing strategies to achieve key performance indicators, and overseeing technology deployment to enhance customer experience. The ideal candidate will have over 10 years of experience in...

Customer Care Specialist We are seeking a dynamic and results-driven Customer Care Specialist to join our team. This role is pivotal in driving customer satisfaction, retention, and growth. You will be responsible for nurturing relationships with existing clients, identifying upsell opportunities, and converting inbound leads into loyal customers. Key Responsibilities Serve as the primary...

A customer care organization in Cebu City seeks a Director of Operations to lead customer service strategies and manage client relations. The ideal candidate will have over 15 years of experience in BPO and call center environments, with strong leadership and analytical skills. Responsibilities include managing accounts, developing reporting processes, and ensuring goals are met. This full-time...

About Zepz Zepz is the group powering two leading global remittance brands: WorldRemit and Sendwave. Since 2010, we have been disrupting an industry previously dominated by offline legacy players with our relentless focus on reducing the cost of remittances and increasing safety and convenience for our users. Every day, our people work to unlock the prosperity of cross-border communities...