Technical Support jobs in Cebu City

A leading health technology firm is seeking a Technical Support Representative in Cebu City. In this role, you'll provide assistance to patients using CGM products, ensuring a high-quality customer experience. You'll handle inquiries, resolve technical issues, and document feedback to improve product quality. Ideal candidates should have customer service experience, be technically inclined, and...

FileCloud is looking for an enthusiastic and experienced Technical Support Engineer based in the Philippines to join our team. In this role, you will diagnose, troubleshoot, and resolve customer issues in a timely manner. You will be required to provide support coverage during US hours. This role is fully remote and will require working remotely with other team members. About...

Major Duties and Responsibilities: - Troubleshoots via the phone hardware, software, and network operating problems and involves technical resources to ensure resolution. - Applies understanding and knowledge of information systems products and services to assist users. - Identifies, investigates and researches user questions and problems as well as isolating and resolving information systems...

A global leader in technical support is seeking Technical Support Engineers in Cebu City. Responsibilities include troubleshooting and resolving customer issues, working with various systems, and following procedures for escalating unresolved issues. Ideal candidates will have 2+ years of experience in supporting networks and possess relevant technical certifications. The company offers a range...

A technology solutions company is seeking an IT Specialist in Cebu City to collaborate with the Marketing Team, provide trainings, and support clients. Candidates should have at least 1 year of related experience, good communication, and teamwork skills. Responsibilities include conducting trainings, offering technical support, and assisting in proposal generation. Preferred qualifications...

Responsibilities: - Installs and maintains computer operating and networking systems. - Maintains and updates major operating and networking systems in order to ensure interface of operational functions and application systems, and to identify and correct software problems. - Installs and maintains peripheral hardware equipment components as they pertain to and interface with operating and...

Technical Support Representative Your potential has a place here with TTEC's award-winning employment experience. As a Technical Support Representative working onsite in Cebu, you'll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in Philippines says it all! We're...

A leading property software company in Cebu City is seeking a Customer Support Ambassador to provide first-level technical support. The role involves troubleshooting issues, guiding users, and maintaining customer satisfaction. Ideal candidates should have strong problem-solving skills, experience in technical support, and knowledge of SaaS environments. This position requires excellent...

A leading technology company in Cebu City is seeking individuals for a technical support role to provide effective assistance to clients. Candidates must be fluent in English, possess strong communication skills, and be detail oriented. Responsibilities include fielding help requests, documenting customer interactions, and resolving queries as per service level agreements. Join a company that...

We are seeking a Technical Support Specialist to join our team. You will provide hands‑on support to end users, troubleshoot and resolve technical issues, and ensure smooth operation of IT systems. This is a perfect opportunity for IT professionals with on‑site support experience who thrive on problem‑solving and delivering excellent customer service. Key Responsibilities - Provide on‑site...

Overview Location: Cebu City (On-site) Engagement Type: Full-Time Contract-Based Role Salary Range: ₱25,000 – ₱30,000/month (commensurate with Experience) We are hiring a Customer and Technical Support Associate who can deliver excellent customer support and handle real technical troubleshooting. You will support US based customers across email, chat, and phone. You will also partner closely...

A global technical support leader in Cebu City is looking for Technical Support Engineers. You will troubleshoot and resolve customer issues while working with various systems and software. A degree in Computer Networking, Computer Science, or Information Technology is required, along with relevant technical certifications. The position includes various perks such as free meals and health...

A leading technology company based in Cebu City is seeking an Individual Contributor in Design & Development Engineering. The role involves providing technical support for complex solutions, requiring at least 2-3 years of experience in a BPO setting and a college degree in computer or engineering. Strong troubleshooting, communication, and organizational skills are essential, along with...

Dexcom Corporation Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. Here we are 25 years later, having pioneered an industry. And we're just getting started. We are broadening our...

A customer support solutions provider in Cebu City is seeking a Customer and Technical Support Associate to provide exceptional service to US-based clients. This role includes troubleshooting technical issues through email, chat, and phone, working with Engineering to document and escalate bugs, and assisting in operational setup. Ideal candidates should have over 3 years of related experience,...

The Customer Support Ambassador at RealPage is responsible for providing first-level technical and functional support to customers using RealPage software solutions. This role involves troubleshooting issues, guiding users through product features, and ensuring timely resolution of inquiries while maintaining a high standard of customer satisfaction. The ideal candidate is a problem-solver with...

CallTek is a global leader in white-label technical support, trusted by technology operators worldwide for over 20 years. With 10,000+ professionals across nine countries, we deliver 24/7 engineering, software development, customer support, and field services. Backed by top security certifications and innovative AI solutions, we provide secure and seamless support for our partners. Join our...

A leading technical support provider is seeking Technical Support Engineers in Cebu City. The role involves troubleshooting customer issues and requires solid experience in supporting enterprise networks. Ideal candidates will possess excellent communication skills and a dedication to customer service. The company offers various employee perks including health insurance and financial assistance...

CallTek is a global leader in white-label technical support, trusted by technology operators worldwide for over 20 years. With 10,000+ professionals across nine countries, we deliver 24/7 engineering, software development, customer support, and field services. Backed by top security certifications and innovative AI solutions, we provide secure and seamless support for our partners. Join our...

CallTek is a global leader in white-label technical support, trusted by technology operators worldwide for over 20 years. With 10,000+ professionals across nine countries, we deliver 24/7 engineering, software development, customer support, and field services. Backed by top security certifications and innovative AI solutions, we provide secure and seamless support for our partners. Join our...