Technical Support Agent jobs in Cebu City

Are you ready to power up your technical support career with one of the most innovative customer experience companies in the Philippines? Fusion CX is hiring Call Center Agents – Technical to join our high-performance team in Cebu. In this role, you will be the first point of contact for a global cybersecurity client, handling real-time issues and critical case updates in a fast-paced, 24/7...

Work Address: MOA, PasayWork Set-up: Hybrid: (1-2x a month RTO)Work Schedule: Night Shift (starts at 9pm)DUTIES and RESPONSIBILITIES:• Delight customers by providing timely, expert advice• Act as the first level of support for questions, issues, and common tasks• Prioritize cases and respond to inquiries with speed and precision• Use written and verbal communication to resolve complex, technical...

The Company: Deep Sentinel is a breakthrough, next-generation home security company that combines state-of-the-art technology (camera, audio, mobile interface, etc.), artificial intelligence and real human guards watching cameras in real time. No other security company does this. Whereas all other physical security solutions are either reactive (when it is often too late) or require...

Overview Go further with Foundever® Are you ready to move your career forward? At Foundever®, you will find our call center jobs surprising. We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career. We believe that small moments can have a big impact on our work experiences, customers, teams, and friends. By creating positive moments for...

Easy and Fast One-day hiring process and earn up to 28k monthly plus more benefits! We are looking for a Customer Service Representative - Tech Support Specialist in our Metro Manila Sites! This is a limited slot and urgent hiring, so don't miss this career opportunity. Apply now! Responsibilities - Provide technical support and troubleshoot hardware, software, or network issues - Assist...

- Develop and maintain strong relationships with architects, contractors, and project managers to drive product awareness and sales. - Conduct technical presentations and product demonstrations. - Assist clients in product selection, ensuring project specifications and industry standards compliance. - Work closely with the design and engineering teams to provide tailored solutions for different...

- Achieve monthly and annual sales targets within the assigned area - Promote and present principal's products to existing and potential customers - Develop and maintain strong customer relationships by providing technical assistance, product knowledge - Conduct regular customer visits to ensure satisfaction, gather feedback and address inquiries or concerns - Monitor and benchmark competitor...

The Product Support Agent I will communicate with customers via phone, chat and/or email inquiries requiring assistance with RealPage software products. Agents quickly respond to the call, chat or email, diagnose the issue, accurately record all issues in the CRM tool and strive to achieve a high First Call Resolution rate or assign the case to Tier 2 agent for further...

A digital marketing agency is seeking a Lead Response Agent (Chat Support Specialist) to manage client communications in a fun and remote environment. This role offers a fully remote setup across the Philippines and includes benefits like compressed work hours, paid sick leaves, and 13th-month pay. Exceptional communication skills, multitasking ability, and a proactive mindset are essential. If...

Job Description The Tier 2 Technical Support Specialist responds to service tickets and requests for local and remote network support in order to meet service level agreements. Troubleshooting and resolving hardware, software, application, network, user access, and all related issues are part of the daily routine. The Tier 2 Technical Support Specialist will interact with network services,...

A staffing solutions company is seeking a Bilingual Arabic and English Call Center Agent in Cebu City. The role involves assisting customers with travel inquiries and bookings via phone, email, and chat. Candidates should have at least 2 years of customer service experience, strong communication skills in both languages, and preferably a college degree. This position offers competitive pay, HMO...

A leading service provider in Cebu City is seeking a dedicated customer support representative to provide outstanding assistance to pharmacies and patients. The role involves resolving inquiries related to benefits, claims, and eligibility for health plans. Candidates should have 2-3 years of experience in customer service or client support, particularly in a BPO environment. This is an on-site...

A leading recruitment company in Cebu City is seeking a dedicated Customer Service Representative to provide outstanding support to clients. You will handle customer inquiries, understand their needs, and deliver effective solutions. The ideal candidate has experience in customer service and strong communication skills. This full-time role offers flexible work arrangements and numerous benefits,...

A leading health technology firm is seeking a Technical Support Representative in Cebu City. In this role, you'll provide assistance to patients using CGM products, ensuring a high-quality customer experience. You'll handle inquiries, resolve technical issues, and document feedback to improve product quality. Ideal candidates should have customer service experience, be technically inclined, and...

FileCloud is looking for an enthusiastic and experienced Technical Support Engineer based in the Philippines to join our team. In this role, you will diagnose, troubleshoot, and resolve customer issues in a timely manner. You will be required to provide support coverage during US hours. This role is fully remote and will require working remotely with other team members. About...

Major Duties and Responsibilities: - Troubleshoots via the phone hardware, software, and network operating problems and involves technical resources to ensure resolution. - Applies understanding and knowledge of information systems products and services to assist users. - Identifies, investigates and researches user questions and problems as well as isolating and resolving information systems...

A global leader in technical support is seeking Technical Support Engineers in Cebu City. Responsibilities include troubleshooting and resolving customer issues, working with various systems, and following procedures for escalating unresolved issues. Ideal candidates will have 2+ years of experience in supporting networks and possess relevant technical certifications. The company offers a range...

A technology solutions company is seeking an IT Specialist in Cebu City to collaborate with the Marketing Team, provide trainings, and support clients. Candidates should have at least 1 year of related experience, good communication, and teamwork skills. Responsibilities include conducting trainings, offering technical support, and assisting in proposal generation. Preferred qualifications...

Responsibilities: - Installs and maintains computer operating and networking systems. - Maintains and updates major operating and networking systems in order to ensure interface of operational functions and application systems, and to identify and correct software problems. - Installs and maintains peripheral hardware equipment components as they pertain to and interface with operating and...

Are you detail-oriented, digitally savvy, and ready to work with a high-performing global marketing operations team? Fusion CX is hiring Call Center Agents – Technical to support campaign execution for one of our leading enterprise accounts in Cebu. If you are skilled in building digital assets, optimizing performance, and ensuring high data quality standards, this is your opportunity to build a...