Call Center Associate jobs in Capital District

Earn up to PHP 28,000/month for this position 19/F Robinson Summit Center, Ayala Ave., Makati, PH QUALIFICATIONS - Education and experience: - At least a Senior High School diploma with 1 year of BPO experience handling inbound calls and email; or - A bachelor’s degree and at least 6 months of BPO experience handling inbound calls and email - Financial and Salesforce background and experience...

A pharmaceutical company in Metro Manila is seeking a professional for a role focused on drug safety and medical information. Candidates should have a Bachelor’s or Master’s in Pharmacy or a related field along with relevant experience in safety or pharmacovigilance. Strong written and verbal communication skills are essential, as well as technical proficiency in Microsoft Office. The work can be...

The Supervisor, Call Center Operations is responsible for organizing and directing the daily activities of a tech support call center operation. They will build, manage, and coach teams of Representatives who are able to provide exceptional customer service, deliver consistent sales results, and execute tasks effectively. The Supervisor will be accountable for resolving system outages, ensuring...

Call Center Supervisor page is loaded## Call Center Supervisorremote type: Onsitelocations: Cebuposted on: Posted 2 Days Agojob requisition id: ASU0018331The Supervisor, Call Center Operations is responsible for organizing and directing the daily activities of a tech support call center operation. They will build, manage, and coach teams of Representatives who are able to provide exceptional...

A leading customer service provider in Metro Manila is seeking an experienced individual to manage global workforce planning for their Customer Care department. This role involves leading a team to ensure optimal staffing through effective capacity planning and real-time performance monitoring. Candidates should have at least 5 years in a call center environment, strong leadership skills, and...

The Call Center Agent is responsible for handling inbound and outbound calls to provide excellent customer service, resolve inquiries, and ensure customer satisfaction. The role requires strong communication skills, patience, and a customer-focused attitude to effectively address concerns or promote company products and services. Job Requirements - At least 6 months BPO experience - At least...

A dynamic marketing solutions company is seeking a Call Center Agent (Outbound) to conduct surveys and lead generation from the comfort of home. Responsibilities include managing inquiries, updating records, and ensuring SLA compliance. Candidates should have excellent English communication skills and a typing speed of at least 40 WPM. This role provides the flexibility of probationary or...

Onsite Interview | 1-Day Hiring Process | Same-Day Job Offer We’re looking for dedicated and customer-focused individuals to join our team as Electronics Account Call Center. In this role, you'll serve as the first point of contact for our customers—handling inquiries, resolving concerns, and delivering top-tier service with every interaction. What We Offer: - Competitive salary with...

A renowned customer service company in Manila is seeking a Training Manager to lead a key program launch for a major US wireless client. This role involves managing all training aspects during and post-launch, including trainer development and report preparation. With 5-8 years of experience in large call centers, you will foster a culture that focuses on results and quality relationships. Ideal...

Key Responsibilities - Advanced Technical Support - Provide expert-level assistance to L1 analysts when issues exceed standard troubleshooting procedures. - Perform initial triage, validate incident categories, and ensure accurate prioritization. - Escalate incidents to L2/L3 as needed with complete diagnostic details. - Knowledge Management - Develop and maintain updated knowledge articles...

We are CONCENTRIX – the #1 BPO in the industry – where incredible careers begin and thrive. Whether yours is just beginning or you're making a fresh start, we empower people through continuous opportunities to grow and promote the ability to explore the many career paths the organization has to offer. This ideal led to the Hall of Fame honors being conferred in both Best Company and Best Employer...

Still stuck in a job or situation that doesn’t challenge or reward you? Maybe it’s time to make a move—and we’re making it easy for you. Sapient is growing, and you could be the newest addition to our Customer Service Representative team in Metro Manila! With a 1-day hiring process and a salary of up to ₱25,000 plus monthly commissions. What’s stopping you? What Your Day Looks Like: - Handle...

About the job Call Center HR Representatives 2 English-speaker call center representatives 1 Team Lead call center representative Duties and Responsibilities - Respond to all employee queries related to HRIS, payroll, HR policy and process - Provide solutions (which may be customized in accordance with HR guidelines and/or business targets) and implements HR policies/processes/activities in a...

A technology company located in Manila is seeking a Call Center Technician to provide Tier 1 technical support. The role involves assisting customers with website access, browser troubleshooting, and device setup. Candidates should have strong communication skills and IT knowledge with a focus on customer satisfaction. This full-time position requires a commitment to overnight hours in the...

A leading call center company in Metro Manila is seeking a Workforce Supervisor to oversee call center scheduling and staffing analysis. This role involves real-time monitoring to ensure operational efficiency and meet client requirements. The ideal candidate will handle performance management, provide real-time solutions, and analyze staffing needs. A Bachelor's Degree in a relevant field is...

- Respond to customer inquiries and provide timely and accurate information. - Effectively troubleshoot and resolve issues to ensure customer satisfaction. - Engage with customers to understand their needs and provide appropriate solutions. - Maintain detailed documentation of customer interactions and transactions. - Collaborate with team members to improve overall customer service...

We’re hiring Call Center Agents(Outbound Focus) to lead outbound sales efforts and help businesses adopt industry-leading Microsoft software solutions. If you thrive in a fast-paced environment, love connecting with decision-makers, and excel at driving revenue—this role is for you. What You’ll Do - Own the entire B2B sales cycle— from prospecting and cold outreach to negotiation and closing. -...

The Call Center Technician provides Tier 1 technical support, assisting customers with website access issues, browser troubleshooting, camera and audio setup, and other basic technical problems. This role demands excellent communication skills, a strong understanding of IT basics, and a commitment to customer satisfaction. Key Responsibilities - Answer inbound calls, emails, and chat requests...

Overview We are Concentrix – the #1 BPO in the industry – where incredible careers begin and thrive. Whether yours is just beginning or you're making a fresh start, we empower people through continuous opportunities to grow and promote the ability to explore the many career paths the organization has to offer. This ideal led to the Hall of Fame honors being conferred in both Best Company and...

Be part of a passionate team and create opportunities! CALL CENTER AGENT (OUTBOUND) Job Description - Outbound Calls: Conduct calls for surveys, lead generation, event invitations, and/or sales. - Inbound Calls: Manage customer inquiries and finalize leads or sales. - Data Management: Update and maintain records in the CRM system. - Email Support: Respond to customer emails in a timely and...