Call Center Associate jobs in Central Visayas

A leading BPO company is seeking candidates to handle customer calls professionally, ensuring prompt resolution of issues while maintaining excellent communication and teamwork. Ideal applicants should possess strong interpersonal skills, problem-solving abilities, and a willingness to work overtime as needed. This role is open to individuals with or without call center experience, although voice...

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A leading call center company in Cebu City is seeking a Team Leader, Operations to supervise call center associates. The candidate will be responsible for ensuring performance metrics are met through effective coaching and motivation. Responsibilities include daily supervision of the team, managing employment status, conducting performance appraisals, and leading team meetings. Qualified...

About the job Call Center Team Lead - Sales Cebu TASQ is looking for a sales team leader in Cebu. The prescreening interview will be done over the phone. Resumes must be detailed with achievements and/or tasks per job. 10 VL, 10 SL HMO Health Insurance available on the 4th month (employee + 1 free dependent) BPO Team Lead with at least 2 years of team lead experience in any sales LOB. Work...

The Supervisor, Call Center Operations is responsible for organizing and directing the daily activities of a tech support call center operation. They will build, manage, and coach teams of Representatives who are able to provide exceptional customer service, deliver consistent sales results, and execute tasks effectively. The Supervisor will be accountable for resolving system outages, ensuring...

2 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Direct message the job poster from IT Managers, Inc. Qualifications - College graduate with a Bachelor’s degree - At least 2 years of relevant experience as an Assistant Manager or Supervisor - Excellent people management and performance coaching skills - Strong crisis management,...

A global technology and services leader is seeking a Team Leader in Muntinlupa. This role involves managing a group of call center associates, ensuring performance metrics are met, and providing ongoing coaching. Candidates should have a Bachelor's degree and 2-4 years of relevant experience. Strong communication skills and proficiency in Microsoft Office are essential. The position offers a...

A leading global customer experience company seeks an Operations Assistant Manager to oversee daily call center operations. Responsibilities include leading supervisors, managing performance metrics, and enhancing team development. The ideal candidate will have 5-7 years in a call center environment, strong leadership abilities, and a Bachelor’s degree in a relevant field. This role offers the...

Call Center Representative- Travel & Hospitality On-site - Cebu 1-3 Yrs Exp Bachelor Full-time Job Description - Handle inbound calls, chats, and emails. - Assist customers with cruise reservations and bookings. - Process Arte changes or cancellations. - Address payment and billing inquiries. - Provide information on cruise itineraries and schedules. - Promote onboard services and special...

Are you ready to power up your technical support career with one of the most innovative customer experience companies in the Philippines? Fusion CX is hiring Call Center Agents – Technical to join our high-performance team in Cebu. In this role, you will be the first point of contact for a global cybersecurity client, handling real-time issues and critical case updates in a fast-paced, 24/7...

Overview Newbie Friendly Call Center Job - 18k Pay. On-site - Cebu. High/Senior High School required. Full-time. Job Description - Answering incoming calls from customers - Resolving customer inquiries/requests - Ensuring customer requests are handled in an appropriate and timely manner - Utilizing various client-based tools and applications for customer management and servicing - Providing...

Overview Location: IT Park, Cebu City We’re looking for passionate and goal-driven Call Center Agents to join our dynamic team in Cebu City. If you enjoy helping others and thrive in a fast-paced environment, this opportunity is for you! Key Role As a Call Center Agent, you will handle customer calls, respond to inquiries, resolve concerns, and deliver outstanding service with professionalism...

A leading staffing solution provider in Cebu is seeking a Call Center Team Lead to manage a team of sales associates. The ideal candidate will have at least 2 years of experience in a contact center as a Sales Team Leader, possess excellent leadership and sales techniques, and be skilled in coaching. This position requires onsite work with a flexible schedule and offers benefits including HMO...

A customer service solutions provider in Cebu City is seeking a Call Center Supervisor responsible for supervising and coaching a team to meet performance metrics. The role involves monitoring work and attendance, motivating team members, addressing performance-related issues, and ensuring service meets Key Performance Indicators (KPIs). Candidates should hold an Associate's degree and have 2-4...

Call Center Agent - Patient Care Navigator - Cebu Job Openings Call Center Agent - Patient Care Navigator - Cebu About the job Call Center Agent - Patient Care Navigator - Cebu TASQ is seeking an English-speaking Patient Care Navigator to work on-site in Cebu City. The pre-screening interview will be conducted over the phone, so please ensure your line is available. Start Date: May 5,...

Team Lead (Travel call center account) - Cebu TASQ is looking for a travel call center team lead to work on‑site either in F. Cabahug St. or Cebu IT Park. The pre‑screening interview will be done over‑the‑phone. Work set‑up: Onsite Shift Schedule: Rotational (24/7) | No Fixed Day Off Roles and Responsibilities: - Responsible for managing team of associates - Independently handle, assist the...

A leading staffing solutions company is seeking a Team Lead for a travel call center in Cebu City. The role involves managing a team of associates, resolving customer care issues, and ensuring a high level of customer satisfaction. Candidates should have 2-3 years of experience as a Team Leader and possess strong customer service and interpersonal skills. This is an onsite position with a...

Call Center Team Lead - Healthcare (Cebu City) About the job Call Center Team Lead - Healthcare (Cebu City) Start Date: ASAP Work Arrangement: Onsite in Cebu Shift Schedule & Rest Days: US Business Hours Educational Requirement: College Graduate (any course) Work Experience: - Over 2 years of experience as a Team Lead - Healthcare experience is preferred - Background in insurance, claims...

About the job Call Center Agent - Cebu - CSR **Now Hiring: Call Center Representatives Fluent in English - Cebu City (On-Site)** TASQ is currently looking for call center representatives for on-site roles in Cebu City. Please ensure your phone is available, as preliminary interviews will be conducted via phone. Applicants must be able to complete the rest of the recruitment process on site in...

Call Center Sales Agents (Travel) - Cebu City About the job Call Center Sales Agents (Travel) - Cebu City About the job Top Sales Performers - High Base Pay AND Uncapped Commissions (Cebu) | Onsite Work Setup: Onsite (Cebu City) Shift: No Fixed Schedule Responsibilities: - Identify and engage potential clients, establish and nurture long-term relationships, and deliver tailored solutions to...