Call Center Associate jobs in Calabarzon

Key Responsibilities - Act as the first line of support for customer issues and service requests. - Handle inbound customer calls, emails, and portal tickets, ensuring timely and professional communication. - Accurately document all incidents and actions taken in the ticketing system. - Perform basic troubleshooting for hardware (e.g., printers, tablets), software (mobile applications), and...

A leading technology services company is seeking a Customer Support Representative in Quezon, Philippines. This role will serve as the first line of support for customer issues and service requests, requiring strong communication and troubleshooting skills. Ideal candidates should have a diploma or bachelor's degree in IT or a related field and possess a customer-oriented mindset. Freshers with a...

A leading global services provider seeks a Quality Assurance Specialist to ensure the quality of call center associates' performance. This role involves monitoring calls, chats, and emails, developing quality processes, and providing actionable feedback to enhance customer service. The ideal candidate has 2-3 years of call center experience, strong analytical skills, and is proficient in...

Job Summary: Responsible for updating, enhancing and producing training materials, identifying, recommending and administering ongoing/new training in alignment with call center customer service philosophy and business needs Responsibilities: Partners with department leaders to identify training needs for new hires and existing employeesPartners with management team to keep appropriate...

Be part of a passionate team and create opportunities!PART TIME CALL CENTER AGENT (ON-SITE)Job Description:Outbound calls for surveys, lead generation, event invitation and/or salesInbound calls to resolve customer queries or close lead/salesData entry to update customer relationship management (CRM) softwareRespond to emailsCreate reports using Microsoft Office and Google DriveMeet service level...

Join the Alorica Family – Start Your Career Today!"Apply now before our ramp season and boost your chances of becoming an SME, Team Manager, Quality Analyst, or Trainer for our 2025 ramp! We value hard work, dedication, and tenure—grow your career with us and be part of our success!"My name is John Christopher Briagas and I'm one of the Alorica Training Supervisors. We are looking for top quality...

Be part of a passionate team and create opportunities! PART-TIME CALL CENTER AGENT (BATANGAS CITY ON-SITE) Salary: PHP 8,800 Job Description: - Outbound calls for surveys, lead generation, event invitation, and/or sales. - Inbound calls to resolve customer queries or close leads/sales. - Data entry to update customer relationship management (CRM) software. - Respond to emails. - Create reports...

On-site - Rizal 1-3 Yrs Exp Bachelor Full-time Share Job Description Government Mandated Benefits Insurance Health & Wellness HMO Professional Development Job Training - Handle inbound and outbound customer calls efficiently. - Provide excellent customer service and support to resolve inquiries. - Document customer interactions accurately in the system. - Collaborate with team members to...

A customer-focused services firm in Batangas City is looking for a Call Center Agent to join the team. This on-site role involves making outbound calls for surveys and lead generation, handling inbound queries, and updating customer records. Candidates should possess excellent English communication skills and the ability to multitask. Fresh graduates are welcome to apply, and the position offers...

Join Our Team as a Customer Service Representative! As a Customer Service Representative, you’ll assist customers with inquiries, returns, upgrades, and technical support, ensuring they have a smooth and positive experience with our products and services. Work can be onsite at our offices or remotely, depending on the role. Qualifications: - Atleast HS (old curriculum) or SHS Graduate - Good...

On-site - Rizal Fresh Graduate/Student Diploma Full-time Job Description - Answer incoming calls from customers in a professional and courteous manner - Provide accurate and helpful information to customers - Resolve customer inquiries and complaints - Process orders and handle returns - Upsell products and services - Maintain accurate records of customer interactions - Meet call center...

Job Description Join Alorica Philippines and be part of a dynamic team that delivers world-class customer service! As a Call Center Agent, you will handle customer inquiries, provide resolutions, and ensure a seamless customer experience. Apply now before our ramp season and boost your chances of becoming an SME, Team Manager, Quality Analyst, or Trainer for our 2025 ramp! We value hard work,...

A leading BPO company in the Philippines seeks a Call Center Trainer to conduct training sessions for trainees, evaluate training effectiveness, and collaborate with co-trainers and managers. Ideal candidates should have proven experience in training teams, excellent communication skills, and tech-savviness. This position offers permanent work-from-home opportunities with a competitive salary...

Overview We are CONCENTRIX – the #1 BPO in the industry – where incredible careers begin and thrive. Whether yours is just beginning or you’re making a fresh start, we empower people through continuous opportunities to grow and explore the many career paths the organization has to offer. This commitment has earned us Hall of Fame honors in both Best Company and Best Employer categories by the...

We want you in our team! CALL CENTER TRAINERJob DescriptionConduct effective training sessions for traineesCollaborate with co-trainers, managers, and other leadersIdentify training needs and develop training plans based on business objectives and operational goalsEvaluate the effectiveness of training materials and create an action plan for improvementContinuously review trainees' performance,...

Overview Be part of a passionate team and create opportunities! Call Center Agent (On-Site) Responsibilities - Outbound calls for surveys, lead generation, event invitation and/or sales - Inbound calls to resolve customer queries or close lead/sales - Data entry to update customer relationship management (CRM) software - Respond to emails - Create reports using Microsoft Office and Google...

A leading outsourcing company based in Talisay, Philippines, is seeking an Operations Manager to oversee daily call center operations. The role requires managing and training supervisors while ensuring compliance and efficiency in processes. Ideal candidates should have a minimum of 5 years in call center operations and 2 years in a supervisory role. This full-time position offers leadership...

CALL CENTER AGENT (ON-SITE BATANGAS CITY) Starting salary package for Probationary: PHP 15,500 - PHP 16,500. Starting salary for Freelance Setup: Up to PHP 18,900 per month. (Please apply only if the salary offer meets your expectations.) *Option to choose between Probationary and Freelance Setup. Job Description - Outbound calls for surveys, lead generation, event invitations, and/or...

Be part of a passionate team and create opportunities!CALL CENTER AGENT (ON-SITE)Job Description:Outbound calls for surveys, lead generation, event invitation and/or salesInbound calls to resolve customer queries or close lead/salesData entry to update customer relationship management (CRM) softwareRespond to emailsCreate reports using Microsoft Office and Google DriveMeet service level...

Be part of a passionate team and create opportunities!CALL CENTER AGENT (OUTBOUND)Job Description:Outbound calls for surveys, lead generation, event invitation and/or salesInbound calls to resolve customer queries or close lead/salesData entry to update customer relationship management (CRM) softwareRespond to emailsCreate reports using Microsoft Office and Google DriveMeet service level...