Workforce Planner jobs in Eastern Manila District

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A leading resource planning firm in Quezon City is seeking a Workforce Management Space Planner to oversee seat management and report generation. The ideal candidate will have 2-3 years of relevant experience, advanced skills in MS Office and WFM tools, and strong analytical abilities. This role is crucial for effective seat allocation and operational efficiency within a customer service...

.Workforce Planner page is loaded## Workforce Plannerlocations: Quezon, NCR, Philippinestime type: Full timeposted on: Posted 11 Days Agojob requisition id: R_2511_16222**About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a...

A leading tech company in Metro Manila, Pasig is seeking a Workforce Management & Business Analyst to enhance operational efficiency. This role involves forecasting workforce needs and analyzing data trends to optimize staffing levels. Candidates should have a Bachelor’s degree in a relevant field and experience in workforce management or data analysis. Strong analytical and communication skills...

A dynamic global company in Metro Manila is seeking a Workforce Planning & Reporting Specialist to enhance operational efficiency through data analysis and reporting. This role involves headcount tracking, developing workforce forecasts, and preparing performance dashboards. Ideal candidates will possess a Bachelor's degree and at least 3 years of relevant experience in a BPO setting. Strong...

A leading IT services firm in the Philippines seeks a Workforce Planning & Reporting Specialist. The successful candidate will enhance operational efficiency by performing headcount tracking, hiring pipeline forecasting, and data analysis. Candidates should possess a Bachelor's degree and a minimum of 3 years in workforce planning or analysis, with strong Excel skills. This full-time role...

A rapidly expanding company is seeking a Senior Financial & Workforce Planning Analyst to enhance financial outcomes while connecting people performance. The role involves designing workforce frameworks, forecasting hiring demands, and optimizing expenses. Candidates should have over 5 years in financial planning roles, strong accounting knowledge, and advanced spreadsheet skills. Attractive...

Transcom is looking for talented individuals like you to join our awesome team! Be the next Sr. Workforce Manager for our Transcom Pasig site. Join our Transcom Family as a Sr. Workforce Manager! The Senior Workforce Manager: owns the culture, delivery, direction, and impact of the WFM team to the clients and Transcom; ensures client/customer goals are met by analyzing work...

Summary of This Role The WFM Business Intelligence Analyst will be the analytical engine driving optimal resource allocation and operational efficiency across the entire service ecosystem, encompassing both back office and contact center operations. This role is responsible for transforming complex workforce and operational data into actionable, insightful business recommendations for executive...

Apply today and start your journey with Ubiquity! The Responsibilities - Understanding of key business objectives, timeframes, and requirements associated with Workforce Management. - Responsible for tracking, forecasting, analyzing real-time management and planning of assigned call volume, headcount requirements, shrinkage, attrition and handle time goals throughout the group sites. -...

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career...

Location Pasig City Responsibilities - Analyze and develop weekly scheduling recommendations to ensure optimal staffing levels. - Utilize trends and reports to accurately forecast staffing requirements. - Assume and perform various duties and responsibilities essential to the position's success. - Produce and process schedules and reports promptly as requested by clients. - Work...

KEY RESPONSIBILITIES - Analyze and develop weekly scheduling recommendations to ensure optimal staffing levels. - Utilize trends and reports to accurately forecast staffing requirements. - Assume and perform various duties and responsibilities essential to the position's success. - Produce and process schedules and reports promptly as requested by clients. - Work closely with the operations team...

RESPONSIBILITIES This critical role is responsible for ensuring optimal staffing levels across all customer contact channels - including voice, chat and offline work - to meet service goals and operational efficiency targets. This person will develop and maintain accurate forecasts and capacity plans that drive our workforce strategy. - Develop and maintain accurate forecasts and capacity plans...

Une entreprise de services financiers recherche un Planificateur de Capacité/Planificateur pour analyser les données de main-d'œuvre dans un environnement hybride à Quezon City. Le candidat idéal possédera plus d'un an d'expérience en planification, des compétences avancées en Excel, et des connaissances en optimisation. Ce poste offre une opportunité de croissance professionnelle dans un cadre...

A leading outsourcing service provider in Quezon City is looking for a Workforce Planner. In this role, you will coordinate operations, manage staffing rosters, and create action plans to optimize workforce utilization. The ideal candidate should have experience in workforce planning, forecasting, and strong analytical skills. The position offers a full-time contract with a focus on a People...

A global contact center solutions company is seeking a Workforce Management Specialist for its operations in Metro Manila, Philippines. Candidates should have 3-5 years of experience in Workforce Management and a solid background in Capacity Planning. This role involves analyzing staffing levels, producing schedules, and working closely with the operations team to improve delivery processes. The...

A global contact center solutions company is seeking a Workforce Management Analyst to analyze staffing needs and develop scheduling recommendations. Ideal candidates will have 3-5 years of experience in Workforce Management and 2-3 years in Capacity Planning, coupled with strong analytical and organizational skills. You will work closely with the operations team to enhance delivery processes....

Roles & responsibilities - Serve as an Analyst on the identification and interpretation of trends and insights with respect to the overall operational effectiveness of the business with respect to workforce planning. - Perform statistical analyses and forecasting techniques and glean critical insights and trends. - Develops forecasts (13+ weeks through 52-week projections) of the number of...

Workforce Management Space Planner (Resource Planning Analyst) Duties and Responsibilities - Create and maintain the seats master file, including the seat map. - Generate reports and insights on real-time seat data. - Partner with the Operations, IT, WFM, and Facilities management team regarding the timing and quantity of stations required for movements, repairs, adjustments, and new...