Workforce Manager jobs in Eastern Manila District

Workforce Management Director | Permanent WFH | Up to PHP200K This range is provided by Emapta Global. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range Lead the Strategy Behind Every Successful Customer Interaction In high-performing financial services, timing, talent, and trust matter. Our client, iCash , is a modern...

A leading BPO organization seeks a Workforce Manager to oversee a team responsible for real-time analytics and staffing in a dynamic environment. The ideal candidate will have five years of experience in workforce operations within a contact center, with expertise in planning and analytical tools. Strong management and leadership skills are essential, coupled with the ability to drive performance...

Job Expectations - Position Type: Experienced - Manager - Employment Type: Full-Time, Permanent (Direct Hire) - Work Setup & Location: Hybrid (2-3 days onsite per week) - Ortigas, Pasig - Work Schedule: Weekdays; Flexible Mid Shift - Industry: Global Accounting Firm About the Job We are seeking an experienced Workforce Management Manager to join our client's team and support workforce...

A leading workforce management company is seeking a Workforce Manager to ensure optimal staffing and service levels. This critical role involves forecasting, capacity planning, and leading the RTA team. The ideal candidate has 5+ years of experience in workforce management, strong analytical skills, and proven leadership abilities. Excellent English communication is required, and familiarity with...

HGS Quezon City, National Capital Region, Philippines Workforce Manager - Manage day-to-day operations of the WFM team. - In-charge of Capacity Planning - Actively participates in planning and implementation activities of new LOBs - Monitors and manages dynamic customer demand patterns and agent availability - Analyzes and recommends corrective services within client limits to improve site...

On-site - Pasig 3-5 Yrs Exp Bachelor Full-time Overview Transcom is looking for talented individuals like you to join our awesome team! Be the next Workforce Manager for our Transcom Ayala 30th site. Join our Transcom Family as a Workforce Manager! Job Description Medical Reimbursement Employee Recognition and Rewards Anniversary Gifts Government Mandated Benefits 13th Month...

Workforce Manager page is loaded## Workforce Managerlocations: Pasig Citytime type: Full timeposted on: Posted Todaytime left to apply: End Date: March 8, 2026 (30+ days left to apply)job requisition id: R11555We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together...

Overview Workforce Manager – Risewave Consulting Inc. | ₱100-120K monthly | On-site, Quezon City | Experience: 5-10 years | Education: Bachelor | Employment type: Full-time Responsibilities - Develop workforce strategies and forecasts to meet SLAs. - Manage forecasting, scheduling, and real-time adjustments. - Lead and mentor the WFM team. - Track performance metrics and provide reports to...

Responsibilities - Lead the development of long-term and short-term staffing strategies based on forecasted call volumes, operational trends, and business requirements. - Develop accurate forecasts for call volumes, service levels, and operational activities. Ensure the right staffing levels are maintained to meet performance targets across multiple business units. - Oversee real-time scheduling...

A business consulting firm in Quezon City is seeking a Sr. Manager, WFM. This role involves leading workforce management strategies, mentoring a team, and ensuring accurate forecasting and scheduling. Candidates should have at least six years of experience in operations management, strong analytical skills, and advanced knowledge of Microsoft Office. The position offers competitive compensation,...

AC Manila - Deployment Manager Join to apply for the AC Manila - Deployment Manager role at PwC Acceleration Center Manila. At PwC, our people in people strategy focus on developing and implementing long-term strategies to align the organisation's human capital with its overall business objectives. This involves analysing workforce trends, applying the latest HR strategy, long-term workforce...

We are looking for a Workforce Manager to lead workforce planning, allocation, and optimization efforts, ensuring the right talent is deployed to meet operational and project requirements. This role will oversee third‑party workforce governance, vendor management, and provide data‑driven insights to support strategic decisions. If you have strong analytical skills, vendor management experience,...

A leading outsourcing company in the Philippines is looking for a Director of Workforce Management to lead strategic direction in workforce planning and operations. The ideal candidate will have at least 3 years of experience in a contact center, particularly in banking or financial services. This permanent work-from-home role offers competitive pay, extensive benefits including health coverage...

You are a Workforce Manager, a champion in your field. As part of the A-team, your role plays an important part in our success. YOUR DAILY RESPONSIBILITIES - Manage a team of Real Time Analysts, Reports Analysts, Capacity and Resource Planning across single or multiple sites - Analyse past volume and staffing patterns and implement actions required based on the forecast provided by the client...

A global business outsourcer in the Philippines is looking for a Workforce Manager to oversee a team of analysts. The role involves analyzing staffing patterns, conducting performance assessments, and managing schedules to meet service goals. Candidates should have at least five years in Workforce Operations within a BPO and be experienced in analytical tools like Microsoft Office and various...

📍 Remote – Open to candidates in the Philippines ⏱️ Full-Time | Permanent 💼 Opportunities vary depending on client needs 💻 Use Your Own Device ✨ Join Our Talent Pool – Workforce Manager We are looking for an experienced Workforce Manager to support one of our client accounts. This role is critical in ensuring optimal staffing, strong service level performance, and continuous improvement...

Workforce Management Director | Permanent WFH | Up to PHP200K This range is provided by Emapta Global. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range Lead the Strategy Behind Every Successful Customer Interaction In high-performing financial services, timing, talent, and trust matter. Our client, iCash , is a modern...

Workforce Management Director | Permanent WFH | Up to PHP200K This range is provided by Emapta Global. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range Lead the Strategy Behind Every Successful Customer Interaction In high-performing financial services, timing, talent, and trust matter. Our client, iCash , is a modern...

A leading outsourcing company in the Philippines is looking for a Director of Workforce Management to lead strategic direction in workforce planning and operations. The ideal candidate will have at least 3 years of experience in a contact center, particularly in banking or financial services. This permanent work-from-home role offers competitive pay, extensive benefits including health coverage...

A leading outsourcing company in the Philippines is looking for a Director of Workforce Management to lead strategic direction in workforce planning and operations. The ideal candidate will have at least 3 years of experience in a contact center, particularly in banking or financial services. This permanent work-from-home role offers competitive pay, extensive benefits including health coverage...