Sr. Workforce Manager
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Support Services Group
Pasig City
- Lead the development of long-term and short-term staffing strategies based on forecasted call volumes, operational trends, and business requirements. - Develop accurate forecasts for call volumes, service levels, and operational activities. Ensure the right staffing levels are maintained to meet performance targets across multiple business units. - Oversee real-time scheduling and adjustments... |
View salary & More Info |
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2 days ago
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