Real Time Analyst jobs in Davao

Company Description: Sutherland is a global digital transformation and experience-led powerhouse with more than 30 years of helping the world’s most recognizable brands deliver effortless, intuitive, and human-centered interactions. We combine deep process expertise, innovative automation, design-thinking, and AI-driven technologies to reimagine and elevate both the customer and employee...

Overview The Real Time Analyst manages and/or balances service levels for the call center across programs, internal locations, lines of business and products. The analyst manages the performance of the call center according to any contractual agreements and internal goals; the focus is to create positive experiences for customers while maintaining an efficient call center...

A leading educational institution in the Philippines is seeking a Real-Time Analyst to ensure smooth BPO operations by monitoring key performance indicators and supporting frontline staff. The ideal candidate should hold a Bachelor’s degree with at least 6 months of relevant experience. Responsibilities include tracking service levels, analyzing data, and collaborating with team leaders. Strong...

An educational institution in Davao City is seeking a Real-Time Monitoring Analyst to ensure smooth BPO operations by monitoring key performance indicators and supporting frontline staff. Key responsibilities include utilizing specialized software for operational decisions, tracking service levels, and analyzing data trends. The ideal candidate has a Bachelor’s degree and at least 6 months of...

An educational institution in the Philippines is seeking a Real-Time Monitoring Analyst to ensure smooth BPO operations in Davao City. The role includes monitoring KPIs, supporting frontline staff, and optimizing service levels through data analysis and communication with off-site teams. Ideal candidates should have a Bachelor's degree and at least 6 months of experience in related fields. Strong...

A leading educational institution in the region is seeking a candidate to ensure smooth BPO operations. You will be responsible for monitoring real-time metrics, supporting frontline staff, and optimizing service levels. The ideal candidate has a Bachelor’s Degree, at least 6 months experience in Real-Time Monitoring or Workforce Analysis, and advanced knowledge of MS Excel. This role requires...

A leading BPO company in Davao City is seeking a candidate to ensure smooth operations by monitoring real-time metrics, supporting frontline staff, and optimizing service levels. The role requires a Bachelor's Degree and at least 6 months of experience in Real-Time Monitoring. Candidates should have strong communication skills and advanced knowledge of MS Excel. This position involves acting as...

A leading educational institution is seeking a dedicated individual to ensure smooth BPO operations in Davao City. The successful candidate will monitor key performance metrics and support frontline staff in optimizing service levels. Responsibilities include real-time data analysis, collaborating with team leaders, and providing guidance to address performance gaps. Candidates should possess a...

A prominent educational institution in Davao City is seeking an individual to ensure smooth BPO operations by monitoring real-time metrics and supporting frontline staff. The ideal candidate will utilize specialized software to track service levels and analyze data for improvements. A Bachelor’s degree and at least 6 months of relevant experience are required. Strong communication, reporting...

A leading BPO company in Davao City seeks a dedicated professional to ensure smooth operations by monitoring real-time metrics and supporting frontline staff. Key responsibilities include utilizing specialized software for strategic decision-making, tracking service levels, and providing operational support to staff. Ideal candidates should possess a Bachelor’s Degree, communication skills, and...

A competitive BPO company in Davao City is seeking a skilled professional for real-time monitoring and workforce analysis. You will utilize specialized software to track KPIs, analyze data for operational improvements, and support frontline staff. The ideal candidate holds a Bachelor’s Degree, possesses at least 6 months of relevant experience, and demonstrates strong communication and...

A software development firm in Davao del Sur is seeking a Flutter Developer to build and maintain a cross-platform SaaS application. The role involves developing mobile applications with upscale functionalities, including real-time chat, payments integration, and scalability improvements. Candidates should have at least 3 years of experience in Flutter development and strong API integration...

• Analyze information databases, historical data, and real-time information to create recommendations to improve daily objectives within the production team. • Monitor, maintain, and track inbound service level goals, department expectations, and employee adherence. • Provide ad hoc reporting as needed to show adherence to scheduled events within site. • Assist in skilling and/or provide data to...

Senior Lease Management Analyst Location: Clark Work Arrangement: Hybrid, Fulltime Shift: 9:00 PM - 6:00 AM | Monday - Friday Unlock your potential! At TOA Global, we have a deep commitment to empowering individuals to excel in their enterprises, careers, and communities. Our global footprint stretches across Australia, New Zealand, North America, and Philippines, supporting our global...

Qualifications - At least graduate of Bachelor's Degree in Industrial Engineering or any related field. - Experience as time and motion in a manufacturing industry or any related work experience - With exposure to manufacturing process particularly in dealing with efficiency and time motion control is an advantage. Responsibilities - Analyze work study data and equipment specifications to...

Work with a nationally ranked CPA and advisory firm that is passionate for what's next. Aprio has 30 U.S. office locations, one in the Philippines and more than 2,100 team members that speak 60+ languages across the globe. By bringing together proven expertise, deep understanding, and strategic foresight for fast-growing industries, Aprio ensures clients are prepared for wherever life or business...

Job Description About the Role We are seeking a highly analytical, detail-oriented Quality & Workforce Analyst to support the performance and operational efficiency of our B2C Customer Support team. This hybrid role combines the responsibilities of evaluating agent quality with managing workforce planning and staffing readiness. The ideal candidate will bring deep knowledge of contact center...

Entry-Level Web Research & Audit Analyst Department: SpiralScraper Employment Type: Full Time Location: Remote Philippines (Pampanga) Compensation: $800 - $900 / month Description We’re looking for someone great to join our Scraper team! Your primary task is to audit A/B tests via the Company's proprietary software. You will take extreme amounts of initiative and enthusiasm to get stuff...

A global accounting firm in Clark is seeking a Senior Lease Management Analyst. This role requires collaboration with landlords, maintaining vendor accounts, and ensuring compliance with reporting requirements. The ideal candidate will have over 3 years of experience in commercial real estate administration and strong analytical skills. The position offers a competitive salary and hybrid work...

Company Description: About Sutherland Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise. We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence. We’ve created over 200 unique inventions...