Customer Support Specialist jobs in Bicol

Customer Support Specialist – AI & Automation/Bot Support) Monitor and manage AI/chatbot conversations and automated replies Handle customer inquiries via live chat, email, and ticketing system Ensure high customer satisfaction and fast response time. Your application will include the following questions: - What's your expected monthly basic salary? - Which of the following types of...

A technology company in Albay is seeking a full-time technical support specialist to provide expert support to customers post-purchase. The ideal candidate should have 1-3 years of experience in after-sales support, a diploma in a relevant field, and strong communication skills. Responsibilities include resolving product issues, training customers, and ensuring high customer satisfaction in a...

A leading tech-enabled business services company is seeking Remote Technical Support Representatives in Masbate City, Philippines. The role involves providing technical assistance across multiple clients, requiring strong English skills and prior call center experience. Join a dynamic team dedicated to delivering exceptional customer support and enjoy competitive benefits, including HMO coverage...

A global customer service provider is seeking a Customer Care Specialist in Naga. The role involves interfacing with customers through inbound and outbound calls, providing resolutions to their inquiries, and ensuring service quality aligns with performance metrics. Candidates should have a high school diploma and a strong orientation towards customer service, demonstrated communication skills,...

A leading global customer service provider in Naga City, Philippines, is seeking a Customer Support Associate I to interface with clients through calls and online. Responsibilities include providing customer service support, resolving issues, and maintaining accurate records of customer interactions. This position requires a high school diploma and strong computer skills, along with an...

A leading BPO company in Camarines Sur, Philippines is seeking customer service representatives to join their team. You will be responsible for communicating with customers in a professional manner and resolving their needs. Candidates must be fluent in English and committed to long-term employment. Fresh high school graduates are encouraged to apply, and previous BPO experience is a plus. Enjoy...

About DigiPlus Interactive Corp. DigiPlus Interactive Corp. pioneered digital entertainment in the Philippines. It introduced leading platforms BingoPlus and ArenaPlus, widely known for their engaging experiences in interactive gaming and sports entertainment. DigiPlus also operates GameZone, with more to be come. For more information, visit: www.digiplus.com.ph. Main Duties and...

Responsibilities - Monitor the daily workbench and workload allocation and ensure all jobs are actioned based on priority and within allowed KPI/SLA. - Recommend improvements on the SOP with the steps on how the process of vetting and compiling and/or Customs Administration. Check special instruction to specific customers. - Report and coordinate irregularities as per SOP. Handle 1st level...

Job Summary: We are looking for two (2) Customer Service Specialists to join our growing team under the Air Freight and Ocean Freight business units. The successful candidates will be responsible for ensuring smooth coordination with clients, shipping lines, and internal departments to support end-to-end shipment operations and documentation processes. Each role focuses on providing excellent...

Role Overview We are seeking a Client Service and Dispatch Support Specialist to manage incoming customer inquiries, schedule service appointments, and coordinate communication between customers and field technicians. This role requires excellent communication skills, a strong attention to detail, and the ability to work effectively in a fast‑paced remote environment. Key Responsibilities -...

maintains, troubleshoots, and supports an organization's technology infrastructure, including hardware, software, networks, and servers, by resolving user issues, installing systems, managing security, and ensuring smooth, secure operations. Key duties involve end-user support (helpdesk), system configuration, network monitoring, security protocols, and documentation Your application will...

A tech services company in Sorsogon City seeks a technical support specialist to assist sales teams and customers. Responsibilities include providing technical support, ensuring successful product demonstrations, and troubleshooting issues. Candidates should have technical knowledge and strong communication skills. This role is ideal for individuals with prior sales or technical support...

Quoting and Production Support Specialist ExcellaBPO Solutions Inc. Job Description Government Mandated Benefits Sick Leave, Solo Parent Leave, Special Leave for Women, Vacation Leave Key Responsibilities - Prepare accurate and timely quotes for customers based on pricing guidelines - Review customer requests and determine correct pricing adjustments - Coordinate with the internal quoting...

Job Summary: The IT Technical Support staff is responsible for providing technical assistance and support to end users, ensuring smooth operation of computer systems, software, hardware, and network resources. Key Responsibilities: - Provide first-level technical support for hardware, software, and network-related issues - Troubleshoot and resolve computer, printer, email, and application...

A logistics and freight forwarding company based in the Philippines is seeking Customer Service Specialists to enhance their Air Freight and Ocean Freight operations. The ideal candidates will be responsible for coordinating with clients and internal teams, ensuring accurate documentation, and providing timely updates on shipment statuses. This role is open to fresh graduates, with a strong...

A leading tech company in the Philippines is seeking a Customer Support Specialist to monitor and manage AI/chatbot conversations. The ideal candidate will handle customer inquiries via live chat, email, and ticketing, ensuring high customer satisfaction and fast response times. Experience in customer support and strong English language skills are required. Join a dynamic team dedicated to...

A leading digital entertainment company in the Bicol Region is seeking a Customer Service Specialist. Responsibilities include providing product information, resolving customer issues, and maintaining records. The ideal candidate should have at least one year of experience in customer service, be fluent in English and Tagalog, and be willing to work in an onsite setting. Fresh graduates are...

A global customer service provider is seeking a Customer Support Associate I in Naga, Philippines. The role involves interfacing with customers, ensuring service delivery meets contractual standards, and engaging effectively to resolve inquiries. Candidates should have a high school diploma, relevant experience, and a strong customer service orientation. This full-time position requires excellent...

A global logistics company located in the Bicol Region, Philippines is seeking individuals to manage daily workload, improve Customs processes, and engage in team-based support. Responsibilities include monitoring allocations to meet KPIs, responding to customer inquiries, and fostering sustainability in operations. Applicants should be adaptable and committed to achieving performance targets....

Job Title:Naga Customer Care Specialist iRecruit Engage 2026Job DescriptionThe Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.## Essential Functions/Core...