Phone Customer Support jobs in Bicol

Customer Support Specialist – AI & Automation/Bot Support) Monitor and manage AI/chatbot conversations and automated replies Handle customer inquiries via live chat, email, and ticketing system Ensure high customer satisfaction and fast response time. Your application will include the following questions: - What's your expected monthly basic salary? - Which of the following types of...

A leading tech-enabled business services company is seeking Remote Technical Support Representatives in Masbate City, Philippines. The role involves providing technical assistance across multiple clients, requiring strong English skills and prior call center experience. Join a dynamic team dedicated to delivering exceptional customer support and enjoy competitive benefits, including HMO coverage...

A global customer service provider is seeking a Customer Support Associate I in Naga, Philippines. The role involves interfacing with customers, ensuring service delivery meets contractual standards, and engaging effectively to resolve inquiries. Candidates should have a high school diploma, relevant experience, and a strong customer service orientation. This full-time position requires excellent...

A leading global customer service provider in Naga City, Philippines, is seeking a Customer Support Associate I to interface with clients through calls and online. Responsibilities include providing customer service support, resolving issues, and maintaining accurate records of customer interactions. This position requires a high school diploma and strong computer skills, along with an...

A technology company in Albay is seeking a full-time technical support specialist to provide expert support to customers post-purchase. The ideal candidate should have 1-3 years of experience in after-sales support, a diploma in a relevant field, and strong communication skills. Responsibilities include resolving product issues, training customers, and ensuring high customer satisfaction in a...

A leading BPO company in Camarines Sur, Philippines is seeking customer service representatives to join their team. You will be responsible for communicating with customers in a professional manner and resolving their needs. Candidates must be fluent in English and committed to long-term employment. Fresh high school graduates are encouraged to apply, and previous BPO experience is a plus. Enjoy...

About DigiPlus Interactive Corp. DigiPlus Interactive Corp. pioneered digital entertainment in the Philippines. It introduced leading platforms BingoPlus and ArenaPlus, widely known for their engaging experiences in interactive gaming and sports entertainment. DigiPlus also operates GameZone, with more to be come. For more information, visit: www.digiplus.com.ph. Main Duties and...

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail,...

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail,...

Role Overview We are seeking a Client Service and Dispatch Support Specialist to manage incoming customer inquiries, schedule service appointments, and coordinate communication between customers and field technicians. This role requires excellent communication skills, a strong attention to detail, and the ability to work effectively in a fast‑paced remote environment. Key Responsibilities -...

Position target An IT SUPPORTER’s main responsibility is to support customers via phone, email and IM Chat. This includes processing User Admin related requests and doing first line troubleshooting and analysis for technical concerns raised via the support channels mentioned including those raised via the Self-service Portal (SSP). Responsibilities - Acts as the first point of contact for IT...

Position Overview As a Technical Support Representative, you will be the first point of contact for customers seeking technical assistance. Your role will involve diagnosing and resolving common technical issues related to app configuration, workflows, data sources, device-specific behavior, and platform integrations. You will guide customers through platform setup, provide troubleshooting...

🌟 Join Our Team as a Technical Support Representative! 🌟 Are you passionate about delivering exceptional technical support? We’re looking for a Technical Support Representative with a minimum of 3 years of experience in a BPO setting to join our dynamic team. If you thrive in a fast‑paced environment, enjoy troubleshooting and solving technical issues, and communicate clearly and effectively,...

Responsibilities - Provide first-level support to end-users for hardware, software, and network issues via phone, email, or in person. - Install, configure, and troubleshoot desktops, laptops, printers, and mobile devices. - Maintain and update software applications, operating systems, and security tools. - Manage user accounts, passwords, and permissions in Active Directory and other systems. -...

The IT Technical Support Specialist is responsible for providing technical assistance and support to end users. This includes diagnosing and troubleshooting hardware, software, and network-related issues, ensuring optimal system performance, and assisting in the implementation of IT solutions. Technical Support - Provide timely and accurate troubleshooting for hardware, software, and...

About the roleJoin the dynamic team at Talent Outsourcing Channel Solutions' as a Health Care Customer Associates. In this full-time role, you will be based in Naga City Camarines Sur, providing exceptional customer service and support to clients in the healthcare industry. Your focus will be on delivering an outstanding experience to every customer you interact with.What you'll be doingRespond...

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail,...

A global customer service provider is seeking a Customer Care Specialist in Naga. The role involves interfacing with customers through inbound and outbound calls, providing resolutions to their inquiries, and ensuring service quality aligns with performance metrics. Candidates should have a high school diploma and a strong orientation towards customer service, demonstrated communication skills,...

JOB TYPE Full-Time PAY TYPES Hourly POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of...

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail,...