Customer Service Supervisor jobs in Ilocos

Overview Join to apply for the Customer Service Pilot Class (Non – BPO Experienced Beginners) role at Mass Markets. Position Overview MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner...

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail,...

Job Description:- Respond to customer inquiries via phone, email, chat, or in-person in a timely and professional manner.- Resolve product or service complaints by clarifying the customer’s concern, determining the cause, selecting and explaining the best solution, and following up to ensure resolution.- Maintain a deep understanding of company products, services, and policies to provide accurate...

A leading BPO provider in La Union is seeking Customer Service Representatives for onsite roles. The company is open to applicants with various customer service backgrounds, offering a competitive salary package and paid training. Responsibilities include handling customer inquiries with empathy and maintaining service quality. Candidates should have at least 1 year of experience, 2 years of...

A leading private bank in the Philippines is seeking a Customer Advisor to manage account portfolios and drive in-house sales while ensuring excellent customer service. The ideal candidate will hold a Bachelor's Degree and possess at least 2 years of branch banking experience, along with strong interpersonal and negotiation skills. Join us to advance your career in a company recognized for its...

A leading independent fuel company in the Philippines is seeking a Service Advisor in San Fernando, La Union. The role involves managing service operations, ensuring customer satisfaction, and overseeing workflow in the Lubes Bays. Ideal candidates have 1-3 years of experience in the automotive industry and strong communication and negotiation skills. This is an opportunity to join a passionate...

Job Description Handle interactions via phone, email, chat, or social media, and are expected to maintain accurate records, follow up on customer issues, and escalated complex cases when necessary. The role requires strong interpersonal skills, patience, attention to detail, and the ability to multitask in a fast-paced environment. Proficiency in customer relationship management (CRM) systems...

Job Responsibilities : - Respond to customer inquiries via phone, email, and chat. - Provide accurate information about products and services. - Resolve customer issues and complaints efficiently. - Maintain detailed records of customer interactions. - Collaborate with team members to enhance service quality. - Meet performance metrics and contribute to team goals. Requirements & Benefits of...

Full‑Time MCI is one of the fastest-growing tech‑enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything‑as‑a‑Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government,...

Responsible for assisting the Store Manager through effective administration of the department to achieve a smooth day-to-day operations and efficient customer service. Sales Achievement Plan - Meet and exceed the company’s sales goals and service standards on a consistent basis. - Create additional sales opportunities by promoting and suggesting other appropriate items. - Attend and...

Qualifications & experience - Vocational diploma, short course certificate or bachelor’s degree in any field - With at least 1 year work experience in direct selling, retailing, merchandising, networking, or telco. - With work experience in recruiting, training and people management is an advantage. - Must be willing to undergo a six-week management training program. - Customer-oriented,...

About the role As a Selling Supervisor Offline, you will play a vital role in overseeing the sales operations at our retail store located in Robinsons Place La Union. In this full-time position, you will be responsible for driving sales performance, managing a team of sales associates, and ensuring exceptional customer service. What you'll be doing - Overseeing and coordinating the daily...

Job Description Duties: - To lead, coach and train Sales personnel to achieve sales target - To prepare, facilitate and implement sales program - To promote good customer service at all times - To update and submit reports needed by the Management in connection to duties and responsibilities Qualifications: - Graduate of any 4-year course - Minimum of one (1) year of experience as a Sales...

About the Company Noodlerama Group, Inc. is the mother company of several multinational brands, including Ramen Nagi, Nagi Izakaya, Hakata Ton-ichi, Tendon Akimitsu, Fatfook, and other Japanese and Asian concepts. Job Summary Restaurant Supervisor - oversee all restaurant operations to ensure that restaurants run smoothly. They train and supervise restaurant staff, ensure compliance with food...

COMPANY PROFILE: It is a manufacturing company that already have an above 100 of years in experience in the industry. That provides a different kind electrical services to their client.Position: Assistant Supervisor (Purchasing)Company Industry: ManufacturingWork Location: Binalonan, PangasinanWork Schedule: Monday to FridaySalary: Php26,000-Php35,000Work Set Up: Work on siteJOB...

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail,...

ALORICA COMPANY ALORICA COMPANY SITES - Makati - Marikina - Sta. Mesa - Ilocos Sur / Norte Handle interactions via phone, email, chat, or social media, and are expected to maintain accurate records, follow up on customer issues, and escape complex cases when necessary. The role requires strong interpersonal skills, patience, attention to detail, and the ability to multitask in a fast-paced...

A manufacturing company with over 100 years of expertise in the industry, providing a wide range of electrical services to its clients.Position: Procurement Supervisor (Pangasinan + Can start ASAP)Industry: ManufacturingLocation: Binalonan, PangasinanWork Schedule: Monday to FridaySalary: Php26,000–Php29,000Work Setup: On-siteJob Qualifications:Bachelor’s Degree in Business Administration, Supply...

A retail company in the Philippines is seeking a Selling Supervisor Offline to oversee sales operations at their store. In this full-time role, you will manage a team, drive sales performance, and ensure exceptional customer service. Candidates should have at least 1 year of retail supervisory experience and strong leadership skills to enhance team productivity. This position requires...

Position Full‑Time Experienced Operations Supervisor to lead a team of agents across BPO campaigns. Responsible for performance management, coaching and ensuring operational excellence. Key Responsibilities - Supervise daily operations and ensure adherence to KPIs and SLAs. - Monitor agent performance and provide regular coaching and feedback. - Manage schedules, attendance and real‑time...