Customer Service Representative jobs in Ilocos

Job Description:- Respond to customer inquiries via phone, email, chat, or in-person in a timely and professional manner.- Resolve product or service complaints by clarifying the customer’s concern, determining the cause, selecting and explaining the best solution, and following up to ensure resolution.- Maintain a deep understanding of company products, services, and policies to provide accurate...

Job Description Handle interactions via phone, email, chat, or social media, and are expected to maintain accurate records, follow up on customer issues, and escalated complex cases when necessary. The role requires strong interpersonal skills, patience, attention to detail, and the ability to multitask in a fast-paced environment. Proficiency in customer relationship management (CRM) systems...

Responsibilities - Respond to customer inquiries via phone, email, and chat. - Provide accurate information about products and services. - Resolve customer issues and complaints efficiently. - Maintain detailed records of customer interactions. - Collaborate with team members to enhance service quality. - Meet performance metrics and contribute to team goals. Requirements & Benefits of ALORICA...

Overview Join Alorica Philippines and be part of a dynamic team that delivers world-class customer service! As a Call Center Agent, you will handle customer inquiries, provide resolutions, and ensure a seamless customer experience. Your responsibilities include answering calls, troubleshooting issues, processing requests, and maintaining professionalism in all interactions. No prior experience...

Job Description Employee Recognition and Rewards Performance Bonus, Annual Appraisal, Employee Recognition Program, Incentives Government Mandated Benefits 13th Month Pay Insurance Health & Wellness Professional Development Professional Development What’s the day-to-day vibe like in this role? As a Customer Service Associate for our Global Hotels and Resorts Program in Ilocos, you'll...

A customer service company in the Philippines is seeking a Customer Service Agent to provide exceptional service and support. Successful candidates will handle customer inquiries, maintain accurate records, and work closely with team members. Required qualifications include a diploma in any relevant field and strong interpersonal skills. Fresh graduates are encouraged to apply as the company...

A leading private bank in the Philippines is seeking a Customer Advisor to manage account portfolios and drive in-house sales while ensuring excellent customer service. The ideal candidate will hold a Bachelor's Degree and possess at least 2 years of branch banking experience, along with strong interpersonal and negotiation skills. Join us to advance your career in a company recognized for its...

Overview Join to apply for the Customer Service Pilot Class (Non – BPO Experienced Beginners) role at Mass Markets. Position Overview MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner...

A leading independent fuel company in the Philippines is seeking a Service Advisor in San Fernando, La Union. The role involves managing service operations, ensuring customer satisfaction, and overseeing workflow in the Lubes Bays. Ideal candidates have 1-3 years of experience in the automotive industry and strong communication and negotiation skills. This is an opportunity to join a passionate...

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail,...

Candidate must possess a Bachelor's Degree. Willing to travel around assigned area of coverage. Must have driver's license, with at least one year driving experience. Company Vehicle will be provided. Must be hardworking and willing to undergo training. Full Time Positions Available. Company Overview RYCO, INC., a tire specialist company dealing with distribution and overall services for...

Full-Time PAY TYPES Hourly Position Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries,...

Job description Company Overview: QC Styropackaging & Multiplast Corporation is a trusted industry leader with 51 years of stable operations, proudly serving Filipino businesses nationwide. We continue to grow and innovate in the packaging sector, providing quality products and reliable service to our customers. About the Role: We are looking for a proactive and driven Field Sales...

Job Responsibilities : - Respond to customer inquiries via phone, email, and chat. - Provide accurate information about products and services. - Resolve customer issues and complaints efficiently. - Maintain detailed records of customer interactions. - Collaborate with team members to enhance service quality. - Meet performance metrics and contribute to team goals. Requirements & Benefits of...

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail,...

ALORICA COMPANY ALORICA COMPANY SITES - Makati - Marikina - Sta. Mesa - Ilocos Sur / Norte Handle interactions via phone, email, chat, or social media, and are expected to maintain accurate records, follow up on customer issues, and escape complex cases when necessary. The role requires strong interpersonal skills, patience, attention to detail, and the ability to multitask in a fast-paced...

A leading BPO provider in La Union is seeking Customer Service Representatives for onsite roles. The company is open to applicants with various customer service backgrounds, offering a competitive salary package and paid training. Responsibilities include handling customer inquiries with empathy and maintaining service quality. Candidates should have at least 1 year of experience, 2 years of...

Position Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail,...

Job Description A Customer Service Representative (CSR) is responsible for providing exceptional support to customers by answering inquiries, resolving complaints, processing orders, and offering information about products and services. They serve as the first point of contact between the company and its customers, ensuring a positive experience through effective communication and...

Position Overview MCI is one of the fastest‑growing tech‑enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything‑as‑a‑Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail,...