Customer Service Supervisor jobs in Cebu

- Respond to customer inquiries via phone, email, chat, or in person.- Resolve customer complaints efficiently and professionally.- Process orders, forms, applications, and requests.- Follow communication procedures, guidelines, and policies.- Identify and assess customers' needs to achieve satisfaction.- Provide product and service information to customers.- Meet personal/team performance...

Responsible for managing customer interactions, providing support, and resolving issues through various communication channels, ensuring high levels of customer satisfaction.Key ResponsibilitiesCustomer Interaction: Handle inbound and outbound calls, emails, and chats, addressing customer inquiries and providing information about products and services.Problem Resolution: Actively listen to...

We are seeking a motivated and customer-focused Customer Service Representative to join our team. In this role, you will serve as the primary point of contact for customers, providing timely and accurate information, resolving inquiries, and ensuring a positive customer experience. The ideal candidate is an excellent communicator, problem-solver, and team player who is committed to delivering...

Company Profile: A leading contact center and BPO that offers excellent support and service through many channels to a select group of Fortune 1000 companies and their customers.Position: Mandarin Customer Service TrainerCompany Industry: BPO CompanyWork Location: CebuWork Schedule: Shifting Schedule | Monday - FridaySalary: Php 100, 000 Work Set-Up: Work on-siteBENEFITS:- 13th Month Pay- Leave...

The role: Earn up to $3,500 per month (depending on experience) as a Customer Service Representative at Venture Smarter, your trusted partner in navigating the complex landscape of business growth and transition.As a Customer Service Representative, you will be the first point of contact for our clients and customers. You will provide them with information, assistance, and support regarding our...

We are seeking a passionate and driven Customer Service Agent to join our dynamic team based in Cebu City. In this full-time role, you will be responsible for delivering exceptional customer service to clients in the telecommunications industry. Working in a collaborative environment, you will be the friendly voice that resolves customer queries and concerns, ensuring a positive brand...

Urgently Hiring!We are in need of Customer Service Support for Work on-siteQualifications:• At least HS/SHS graduate• At least 18 years old and above• With excellent English Communication skills• Experience is preferred but not required.• Amenable for work on site and in shifting schedules• Computer literate• Must be fully vaccinated.Apply now and let TORCH be your light to success!

Listen to customers' questions and concerns and provide answers or responses. Provide information about products and services. Take orders, calculate charges, and process billing or payments. Review customer accounts and make changes, if necessary.

JOB DESCRIPTION:Provides an excellent online shopping experience to all customers across all marketplaces by resolvingissues through timely responses to customer emails, inbound and outbound calls, voicemails, and livechat. He/she will also perform special projects designated by the Team Manager.RESPONSIBILITIES:● Provides customer service for Amazon 2P and 3P accounts and monitors their...

We are looking for Call Center Representatives to join our growing team! The main role is to handle customer calls, provide assistance, and ensure client satisfaction.Qualification:High School Graduate / SHS / College LevelWith or without call center experienceGood communication skills (English and Filipino)Willing to work onsite and on shifting schedulesFast learner and can work under...

WE'RE HIRING! | CEBU SITEKickstart your BPO journey with us — no experience needed!We’re looking for confident individuals to join our team for a High Prio Banking Account.Position:Customer Service RepresentativeOpen to:High School Graduates (Old Curriculum) / SHS GraduatesWith or Without BPO ExperienceExcellent English Communication SkillsWilling to Work On-siteMust have NBI and SSS Number ready...

VIRTUAL PROCESS and ONSITE HIRING PROCESSWORK ON SITE SET UPDIRECT HIRE BY: WIPRO OR CONCENTRIXQualifications:• Can communicate well in English• HS or SHS Graduate• Even no work experienceKindly create a viber account for faster communication. Thank you.

We are seeking for passionate and skilled Homebased Online ESL Academic Supervisor who would like to join our growing and dynamic community that caters to global students. The Homebased Online ESL Academic Supervisor is responsible in overseeing all academic aspects of the institution’s online English language programs. This role involves managing a remote team of ESL teachers, ensuring effective...

We are seeking a talented Customer Service for Banking Account to join our dynamic team in Cebu Central Visayas. As a full-time customer service professional, you will be responsible for providing exceptional support and resolving inquiries for our banking clients. This is an exciting opportunity to be part of a growing company and contribute to our continued success.What you'll be doingHandle...

Position: Mandarin Customer Service TrainerCompany Industry: BPO CompanyWork Location: CebuWork Schedule: Shifting Schedule | Monday - FridaySalary: Php 100, 000 Work Set-Up: Work on-siteBENEFITS:- 13th Month Pay- Leave Credits- Government-Mandated Benefits- Meal & Transportation ALLOWANCE- FREE PHONE and postpaid plan*- HMO COVERAGE (includes your partner, dependents, and parents up to 75 years...

Qualifications:Open for all candidates (no experience required)Any educational attainmentWilling to work onsitePerks & Benefits:Competitive salary packageHMO and health benefitsPerformance incentivesPaid trainingCareer advancement opportunities

Company: Venture SmarterLocation: Work From HomePosition Type: Full-TimeAbout the RoleVenture Smarter is seeking dedicated, friendly Customer Service Phone Agents to join our remote support team. In this position, you will handle inbound and outbound calls, assist customers with inquiries, provide product or service information, and ensure a positive customer experience.ResponsibilitiesHandle...

Company: A leading European tech group supporting millions of small businesses with digital tools such as hosting, website creation, and online marketing. Operating across multiple countries, it focuses on simplifying online growth through scalable and sustainable solutions.Position: Customer Service Associate (Voice & Non-voice account)Company Industry: IT CompanyOffice Address: Cebu IT ParkWork...

Company: A consulting firm focused on delivering tailored solutions in business strategy, technology, and project management. Known for guiding organizations through transformation and operational improvement across various sectors.Position: Customer Service Representative Salary: Php 30,000-Php 50,000Company Industry: Consultancy FirmOffice Address: Mactan CebuWork Schedule: Nightshift Work Set...

Company: A leading European tech group supporting millions of small businesses with digital tools such as hosting, website creation, and online marketing. Operating across multiple countries, it focuses on simplifying online growth through scalable and sustainable solutions.Position: Customer Service Associate (Voice & Non-voice account)Company Industry: IT CompanyOffice Address: Cebu IT ParkWork...