Customer Service Officer jobs in Cebu

What you'll be doingHandling inbound customer inquiries and requests via phone, email, and chatProviding accurate and timely information to customers to resolve their issuesEscalating complex queries to the appropriate teams as neededMaintaining detailed records of customer interactions and follow-up actionsContributing to continuous process improvements and enhancing the customer experienceWhat...

The role: Earn up to $3,500 per month (depending on experience) as a Customer Service Representative at Venture Smarter, your trusted partner in navigating the complex landscape of business growth and transition.As a Customer Service Representative, you will be the first point of contact for our clients and customers. You will provide them with information, assistance, and support regarding our...

Location: 11th Floor i3 Building IT Park Cebu CityCompany: XtendOps PhilippinesJob Type: Onsite Full-TimeJob Description: We are seeking a dedicated and enthusiastic Frontline Support Representative / Customer Service Representative (CSR) to join our team. As a CSR, you will be our customers' first point of contact, providing outstanding service and support. Your primary responsibilities will...

We are looking for passionate customer service associates who can live and breathe our core values.We’ll also need you to know your way around a computer and be comfortable supporting customers through phone, online chat, or email.Customers will rely on you to answer their questions, address their concerns, and help them with a particular product or service.What does that mean for you? You’ll be...

Location: 1830 South R, Arcenas Street, Cebu CitySite Assignment: Banawa SiteInterview Schedule: October 22, 24, & 29, 2025 | 10:00 AM – 4:00 PMSalary Offer: ₱18,500 + ₱2,000 allowance + ₱10,000 completion bonusBase Pay: ₱10,000Educational Attainment: High School Graduate (Old Curriculum) or HigherExperience Level: Open for Freshers / Shifters (With or Without BPO Experience)Job Overview:Join our...

Client Profile: Over 25 years of experience in leading and providing excellent solutions in digital platform. Presenting AI powered product designed to attract and meet the needs of the businesses. Position: Customer Service Representative (Non- Voice Account)Industry: IT CompanySalary: Php22,000 – Php30,000Location: Cebu IT Park, Cebu, CitySchedule: Monday – Friday (Nightshift)Work Set up: Work...

We are looking for a customer service representative.What does a Customer Service Representative do?A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.The best CSRs are genuinely excited to help customers. They’re patient,...

Company: A leading European tech group supporting millions of small businesses with digital tools such as hosting, website creation, and online marketing. Operating across multiple countries, it focuses on simplifying online growth through scalable and sustainable solutions.Position: Customer Service Associate (Voice & Non-voice account)Company Industry: IT CompanyOffice Address: Cebu IT ParkWork...

Cebu Onsite - Customer Service Representative - No BPO exp required As a Customer Service Representative, you will be responsible for handling customer inquiries through voice, chat, or email channels. Your goal is to deliver an exceptional customer experience by providing accurate information, resolving concerns efficiently, and maintaining a professional, friendly tone throughout each...

We are hiring: Customer Service Representative * Pioneer and Ramping Account* Full virtual process (Initial and Final Interview)* NO ASSESSMENT* Competitive salary package (with incentives)Who can join us?* No work experience needed* Good English Communication skills* Can start ASAP

What you'll be doingRespond to customer inquiries and concerns in a timely and professional mannerProvide accurate information and resolve customer issues efficientlyIdentify opportunities to upsell and cross-sell products and servicesMaintain detailed records of customer interactions and follow-up actionsCollaborate with other teams to ensure a seamless customer experienceContinuously improve...

Key Responsibilities:Answer incoming calls and respond to customer inquiries in a professional and timely mannerMake outbound calls to follow up with customers or promote products/services (if applicable)Provide accurate information about products, services, billing, or technical issuesResolve customer complaints, escalate complex issues when necessaryMaintain detailed and accurate records of...

A Customer Service Representative (CSR) is the first point of contact for any customer who has a question or an issue with a product or service the company sells. They have many responsibilities like answering inbound phone calls, addressing customers’ questions about products and services, and processing payments or returns.

Customer Service Representative one day virtual hiring processQualifications-Good English Communication Skills-With/Without BPO experience- College Graduate without BPO experience- HS/SHS graduate with at least 6 months BPO ExperiencePerks- Earn up to 27,000- Easy Accounts- One Day Virtual Hiring Process

NO WORK EXPERIENCE REQUIRED | OPEN FOR FRESH GRADUATES!Customer Service RepresentativeStart Date: October 2 class | Virtual Hiring Process OnlyWhy Join Us?100% Virtual Hiring Process – No need to visit our office1-Day Application Process – Fast and hassle-freeNo Final Interview – Get hired quickerWhat are we looking for?Open to High School Graduates | You may apply Virtually or...

We are looking for a customer service representative.What does a Customer Service Representative do?A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.The best CSRs are genuinely excited to help customers. They’re patient,...

About the RoleWe’re looking for a CSR / Patient Support Specialist to join our growing Healthcare Account team at XtendOps. In this role, you’ll be the first point of contact for patients, providing compassionate, accurate, and efficient support. Your goal is to ensure every patient feels heard, cared for, and guided through their healthcare journey.Key ResponsibilitiesRespond to patient...

COMPANY PROFILE: A global company leading in providing integrated platforms and smart technology. The company offers instant access to accurate digital tools and product support. They are known for providing AI products for pioneer and thriving businesses.Position: Non-Voice Customer Service Associate (Hybrid Set Up)Company Industry: IT CompanyWork Location: IT Park, Cebu CityPostal Code:...

Company: A leading European tech group supporting millions of small businesses with digital tools such as hosting, website creation, and online marketing. Operating across multiple countries, it focuses on simplifying online growth through scalable and sustainable solutions.Position: Customer Service Associate (Voice & Non-voice account)Company Industry: IT CompanyOffice Address: Cebu IT ParkWork...

Company: A consulting firm focused on delivering tailored solutions in business strategy, technology, and project management. Known for guiding organizations through transformation and operational improvement across various sectors.Position: Customer Service Representative Salary: Php 30,000-Php 50,000Company Industry: Consultancy FirmOffice Address: Mactan CebuWork Schedule: Nightshift Work Set...