Customer Service Agent jobs in Ilocos

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail,...

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail,...

A leading tech-enabled business services company is seeking Call Center Agents in San Fernando, Philippines. The role involves managing inbound phone interactions with customers, ensuring a positive customer experience, and up-selling products. Candidates should possess excellent communication skills, be reliable, and able to work full-time or part-time. Successful applicants will receive...

A customer service solutions firm in the Philippines is seeking an Entry-Level Customer Experience Agent to support customers with inquiries and technical issues. Responsibilities include documentation, maintaining customer information, and upselling services. Ideal candidates will have strong communication skills and a customer-oriented approach, along with a high school diploma or GED. The role...

JOB SUMMARY Performs routine customer service phone support to client specific needs. Work is performed under regular supervision. JOB RESPONSIBILITIES Responds to requests and calls from customers related to client specific programs and products Identifies and responds to customer’s needs based on designated procedures of account/client Makes attempts to resolve issues and deescalate issues of...

A leading outsourcing firm in Ilocos, Philippines is seeking a Customer Service Associate for their Global Hotels and Resorts Program. The role involves managing reservations and guest inquiries, ensuring a seamless experience. Ideal candidates should have strong communication skills, experience in sales or travel, and at least 2 years of college education or relevant experience. The position...

Job Description:- Respond to customer inquiries via phone, email, chat, or in-person in a timely and professional manner.- Resolve product or service complaints by clarifying the customer’s concern, determining the cause, selecting and explaining the best solution, and following up to ensure resolution.- Maintain a deep understanding of company products, services, and policies to provide accurate...

A leading BPO provider in La Union is seeking Customer Service Representatives for onsite roles. The company is open to applicants with various customer service backgrounds, offering a competitive salary package and paid training. Responsibilities include handling customer inquiries with empathy and maintaining service quality. Candidates should have at least 1 year of experience, 2 years of...

A leading private bank in the Philippines is seeking a Customer Advisor to manage account portfolios and drive in-house sales while ensuring excellent customer service. The ideal candidate will hold a Bachelor's Degree and possess at least 2 years of branch banking experience, along with strong interpersonal and negotiation skills. Join us to advance your career in a company recognized for its...

A leading independent fuel company in the Philippines is seeking a Service Advisor in San Fernando, La Union. The role involves managing service operations, ensuring customer satisfaction, and overseeing workflow in the Lubes Bays. Ideal candidates have 1-3 years of experience in the automotive industry and strong communication and negotiation skills. This is an opportunity to join a passionate...

Job Description Handle interactions via phone, email, chat, or social media, and are expected to maintain accurate records, follow up on customer issues, and escalated complex cases when necessary. The role requires strong interpersonal skills, patience, attention to detail, and the ability to multitask in a fast-paced environment. Proficiency in customer relationship management (CRM) systems...

Job Responsibilities : - Respond to customer inquiries via phone, email, and chat. - Provide accurate information about products and services. - Resolve customer issues and complaints efficiently. - Maintain detailed records of customer interactions. - Collaborate with team members to enhance service quality. - Meet performance metrics and contribute to team goals. Requirements & Benefits of...

Overview Join to apply for the Customer Service Pilot Class (Non – BPO Experienced Beginners) role at Mass Markets. Position Overview MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner...

ALORICA COMPANY ALORICA COMPANY SITES - Makati - Marikina - Sta. Mesa - Ilocos Sur / Norte Handle interactions via phone, email, chat, or social media, and are expected to maintain accurate records, follow up on customer issues, and escape complex cases when necessary. The role requires strong interpersonal skills, patience, attention to detail, and the ability to multitask in a fast-paced...

Position Type: Entry Level - Individual Contributor Employment Type: Full-Time Work Setup: Onsite, Nightshift Salary Range: P15,000 - P18,000 monthly About the Job Are you passionate about delivering exceptional customer service and resolving customer concerns? Join our clients team as a Customer Experience Agent, where youll assist customers with their inquiries, ensure accurate...

Full-Time Position Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare,...

Position Overview Full‑time Call Center Agent – handling inbound and outbound customer service and sales projects for diverse clients. The role includes responding to inquiries, assisting existing customers, resolving issues, and upselling products. Key Responsibilities - Handle inbound and outbound contacts in a courteous, timely, and professional manner. - Ensure first‑call resolution...

Join the Alorica Family – Exciting Career Opportunity Awaits!Ready to start your career at one of the top BPO companies in the Philippines? Alorica is excited to offer you the chance to join our team as a Call Center Agent. Whether you're new to the industry or experienced, we’ll guide you every step of the way!My name is John Christopher Briagas and I'm one of the Alorica Training Supervisors....

Alorica San Nicolas, Ilocos (Laoag Area) Is Hiring! Customer Service Representatives | No BPO Experience Required | Open for Newbies & Tenured AgentsLooking for a stable job in Ilocos with paid training, a supportive team, and real career growth?Alorica San Nicolas, Ilocos (Laoag Area) is now hiring Customer Service Representatives — and yes, NO call center experience is required. New to BPO?...

ALORICA PHILIPPINES – MASS HIRING THIS 2025NOW HIRING: Customer Service Representatives – No Experience NeededMessage from John Christopher Briagas – Alorica Training Supervisor for 15 Years | Employee ID: 3780271Alorica is aggressively hiring this year!Why? Because we’ve won new global clients — and that means thousands of openings across our Metro Manila, Luzon, Visayas, and Mindanao sites....