Customer Care Agent jobs in Manila

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Insurance Customer Care Agent - Fresh Start, Dayshift

Metacom Careers
Manila

A prominent call center in Metro Manila is seeking Entry-Level Call Center Agents for the Insurance Account role. Responsibilities include being the first point of contact for customers, handling inquiries, and resolving issues. The ideal candidate should have excellent verbal and written communication skills, with or without BPO experience. This position offers competitive salary, health...

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3 days ago

Customer Care Agent – Growth, Training, & Global Impact

Concentrix 1BPO
Manila

A leading BPO company in Metro Manila is seeking dedicated customer service representatives. You will interact with customers in a professional manner, resolving their inquiries while demonstrating empathy and building rapport. Ideal candidates are fluent in English, have at least six months of call center experience, and are committed to long-term employment. Join a team that offers competitive...

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3 days ago

Multichannel Customer Care Specialist

Tribute Technology
Manila

A technology solutions company is hiring a Customer Care Agent in Metro Manila. In this role, you will assist customers via phone and email, ensuring prompt and professional service. Applicants should have at least 3 years of customer service experience, excellent communication skills in English, and proficiency in PC software. This position is essential for providing high quality support focused...

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8 hours ago

Customer Care Team Lead (Dayshift)

Cartrack Technologies Philippines Inc.
Manila

Are you a dynamic leader with a strategic mindset, able to manage a diverse team and passionate about customer service? Do you take ownership, embrace challenges, and love problem-solving? Karooooo is one of the largest vehicle telematics companies globally with almost 2,000,000 active users and collecting 50 billion data points, on the low end, on a monthly basis. We continuously strive to...

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a day ago

Customer Care Specialist – Keepsakes & Tech

Hirebridge
Manila

A leading technology solutions company is seeking a Customer Care Agent to assist customers via phone and email. This role requires a high school diploma and three years of customer service experience. Successful candidates will demonstrate strong communication skills, attention to detail in data entry, and the ability to handle inquiries professionally. Opportunities for growth within a...

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3 days ago
Hybrid

Customer Care Training Specialist

RingCentral
Manila

Say hello to possibilities at Acquire Asia Pacific Philippines Inc. (Acquire BPO) under the RingCentral account (RingCentral). It’s not everyday that you consider starting a new career. We’re Acquire BPO, and we’re happy that someone as talented as you is considering this role. First, a little about our client, RingCentral is a $2 billion global leader in cloud-based communications and...

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3 days ago
No Experience

(C) Pioneering Customer Care Representative CSR

Sapient Global Services
Manila

(C) Pioneering Customer Care Representative CSR On-site - Manila No Exp Required High/Senior High School Full-time Job Description Employee Recognition and Rewards Commission, Performance Bonus, Incentives Government Mandated Benefits Insurance Health & Wellness Health Care On-Site, HMO Professional Development Job Training What Your Day Looks Like: Handle customer concerns through...

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3 days ago

Senior Associate Operations Manager, Customer Care Operations

Traveloka
Manila

Senior Associate Operations Manager, Customer Care Operations Traveloka Manila, National Capital Region, Philippines Responsibilities - Develop and implement an operational strategy and business plan for delivering exceptional services to customers, aligning with the company's objectives. - Collaborate with BPO partner to ensure contact center operations adhere to COPC guidelines, including...

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3 days ago

Customer Care Team Leader

HelloConnect
Manila

Overview The Role The following describes the responsibilities and expectations for the role at HelloConnect. You will be part of a dynamic team in Inoza Tower, BGC that embraces innovation and leverages advanced technology to create exceptional experiences. The culture is built on collaboration, continuous learning, and a commitment to excellence. You’ll have the opportunity to work on...

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3 days ago

Remote Customer Care Team Lead - Growth and Impact

Helloconnect
Manila

A dynamic customer service firm in Manila is seeking a Customer Care - Team Leader to guide a team of customer service agents. You will oversee daily operations, ensuring performance and quality goals are met while handling escalated issues. We're looking for a passionate leader with a strong customer service background who can foster a positive environment and drive team success. This role also...

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3 days ago

BPO Customer Care Associate

NTT DATA, Inc.
Manila

Responsibilities - Providing front-line phone customer service to policyholders, beneficiaries, agents, and internal customers. - Ensuring customer satisfaction and strive to meet service standards. - A typical day will likely involve fielding between 75 to 100 calls. - Communicating effectively and professionally with both internal and external customers to resolve questions and issues. -...

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8 hours ago

BPO Sales & Customer Care Specialist

Go Health 360
Manila

A leading customer service provider in Metro Manila is seeking energetic Call Center Agents. In this role, you will provide exceptional support to clients seeking legal assistance, specifically those involved in motor vehicle accidents. Candidates should possess excellent English skills, multitasking ability, and prior BPO experience. The position offers a competitive salary between 21,000 -...

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3 days ago

Banking CSR: Customer Care Pro (All Shifts)

Telesys BPO
Manila

A leading BPO company in Metro Manila is seeking dedicated individuals for the role of Call Center Agent/CSR. Responsibilities include serving as the first point of contact for customers, handling inquiries, and providing excellent service. Ideal candidates should possess strong communication skills and the ability to thrive in a fast-paced environment. The position offers a full-time role with...

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3 days ago

Customer Care Collections Analyst

NTT DATA
Manila

Job Description In these roles you will be responsible for: • Providing front-line phone customer service to policyholders, beneficiaries, agents, and internal customers. • Ensuring customer satisfaction and strive to meet service standards. • A typical day will likely involve fielding between 75 to 100 calls. • Communicating effectively and professionally with both internal and external...

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14 hours ago

Customer Care Team Leader | Work Onsite-Ortigas

Private Advertiser
Manila

CUSTOMER CARE TEAM LEADERWork for our global clients and immerse in our rich and diverse company culture where you can thrive, grow and just be aweSOme! Apply now and discover the Satellite Office Candidate Experience – recognized as one of BEST among BPO companies worldwide. WHAT IS A/AN CUSTOMER CARE TEAM LEADER?The Customer Care Team Leader is responsible for: Managing their team in the...

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11 minutes ago
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Customer Care Collection Associate

NTT DATA, Inc.
Manila

Overview Select how often (in days) to receive an alert: Create Alert Responsibilities - Providing front-line phone customer service to policyholders, beneficiaries, agents, and internal customers. - Ensuring customer satisfaction and strive to meet service standards. - A typical day will likely involve fielding between 75 to 100 calls. - Communicating effectively and professionally with both...

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3 days ago

Customer Care Team Lead - Drive Service Excellence

Cartrack Technologies Philippines Inc.
Manila

A leading vehicle telematics company in Metro Manila seeks a Customer Service Team Leader. You will coach a diverse team of customer care agents to achieve service standards, providing guidance to resolve customer inquiries efficiently. The ideal candidate brings over 3 years of experience within a call center, with strong leadership capabilities and excellent communication skills. Join us to...

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a day ago

Insurance Customer Care Specialist

NTT DATA, Inc.
Manila

A leading technology services company in Manila is seeking a Customer Service Representative to provide front-line support to policyholders and agents. The role requires at least 1 year of office experience and effective communication skills. You'll handle up to 100 calls per day, ensuring customer satisfaction while maintaining knowledge of the insurance industry. Previous experience in the...

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3 days ago

Customer Care Collections Associate

NTT DATA, Inc.
Manila

Responsibilities - Providing front-line phone customer service to policyholders, beneficiaries, agents, and internal customers. - Ensuring customer satisfaction and strive to meet service standards. - A typical day will likely involve fielding between 75 to 100 calls. - Communicating effectively and professionally with both internal and external customers to resolve questions and issues. -...

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3 days ago

Insurance Customer Care & Collections Specialist

NTT DATA, Inc.
Manila

A leading technology services firm based in Manila is seeking a customer service representative to provide front-line phone support to policyholders and agents. This role involves handling 75 to 100 calls per day, ensuring satisfaction, and maintaining product knowledge in the insurance sector. The ideal candidate should have at least 1 year of relevant experience, effective communication skills,...

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3 days ago
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