Workforce Analyst jobs in Pasay City

Workforce Management & Reporting Analyst – BPO Work Setup: Onsite Locations: MOA / CEB / ALA Salary Range: ₱22,000 – ₱45,000 (depending on role and experience) Job Summary: The Workforce Management & Reporting Analyst is responsible for real-time monitoring, reporting, scheduling, and workforce optimization to ensure service level agreements (SLAs) and operational targets are met. The role...

A leading BPO service provider in Metro Manila, Pasay is seeking a Real Time Analyst to manage service level performance and KPIs in real-time. The ideal candidate will possess at least 6 months to 1 year of experience in Workforce Management along with strong communication skills. The role requires someone who can monitor staffing levels, analyze call volumes, and is amenable to working onsite...

Overview The Workforce Analyst is a pivotal role in ensuring the business optimizes its manpower to meet client deliverables efficiently. This role will focus on forecasting staffing needs, analyzing real-time workload and volume trends, and ensuring scheduling and intraday management processes meet both employee and business needs. Key Responsibilities Forecasting and Planning - Use...

The Workforce Analyst III will provide essential support to the EdOps team by assisting with capacity planning and day-to-day workforce operations. This role focuses on maintaining forecasting and capacity models, helping manage agent schedules, and supplying staffing data to aid in meeting service level targets. The ideal candidate will have strong analytical skills, a solid grasp of workforce...

Overview We’re building the future of TalentPop, and we’re looking for a Senior Analyst, Finance & Workforce Planning to help lead the financial and operational intelligence of our company. As part of a growing team that supports 700+ e-commerce brands, you'll play a critical role in shaping how we plan talent, manage spending, and support continued expansion. Responsibilities - - Lead the...

A global leader in customer experience solutions is seeking a Real Time Analyst in Muntinlupa, Philippines. The role involves monitoring agent activities, maintaining schedules and ensuring service levels meet standards. Candidates should have strong multitasking abilities, excellent communication skills, and experience in a fast-paced call center environment. Additional requirements include...

A retail eyewear company in Metro Manila is seeking a Manpower Analyst to analyze workforce needs and optimize staffing for operations. You will monitor recruitment metrics, prepare manpower plans, and ensure timely reporting to management. Ideal candidates should have a Bachelor’s degree and 2-3 years of experience in HR or workforce analytics. This entry-level role offers flexible schedules,...

Keep high-volume contact centers running at peak performance. Work where data, decisions, and customer experience intersect. This role is built for analysts who thrive in fast‑paced environments—using real‑time data to balance staffing, protect service levels, and directly improve customer outcomes in the health insurance space. This international opportunity puts you at the heart of call...

A leading e-commerce services company in the Philippines is seeking a Senior Analyst in Finance & Workforce Planning. This role involves leading financial and operational intelligence for over 700 brands, focusing on workforce capacity models and budgeting. Candidates should have 5+ years of analytical experience, strong accounting skills, and a Bachelor's in Finance. Enjoy competitive salary,...

The Workforce Management Analyst is responsible for managing the capacity of LexisNexis Risk teams for day-of and current week Operations. S/he will also provide additional scheduling support by creating and generating schedules and optimizing when necessary. This role applies and integrates advanced and predictive analysis, people metrics and reporting to develop strategic and operational...

A leading shared services provider in the Philippines seeks a Workforce Management Analyst to optimize team operations. This role involves managing staffing schedules, analyzing workforce data, and ensuring adherence to service levels. Candidates should possess a Bachelor's degree, have at least 2 years of experience in workforce management, and demonstrate strong analytical and communication...

Overview We’re building the future of TalentPop, and we’re looking for a Senior Analyst, Finance & Workforce Planning to help lead the financial and operational intelligence of our company. As part of a growing team that supports 700+ e-commerce brands, you'll play a critical role in shaping how we plan talent, manage spending, and support continued expansion. Responsibilities - - Lead the...

A growing digital agency is seeking a Financial Analyst to support their global teams by providing actionable financial insights. You will enhance workforce planning through maintaining forecasts and conduct demand forecasting aligned with hiring needs. The ideal candidate will have over 5 years of experience in finance or analytics, a Bachelor’s in a related field, and advanced proficiency in...

Senior Analyst, Finance & Workforce Planning We’re building the future of TalentPop, and we’re looking for a Senior Analyst, Finance & Workforce Planning to help lead the financial and operational intelligence of our company. As part of a growing team that supports 700+ e-commerce brands, you'll play a critical role in shaping how we plan talent, manage spending, and support continued...

Overview We’re building the future of TalentPop, and we’re looking for a Senior Analyst, Finance & Workforce Planning to help lead the financial and operational intelligence of our company. As part of a growing team that supports 700+ e-commerce brands, you'll play a critical role in shaping how we plan talent, manage spending, and support continued expansion. Responsibilities - - Lead the...

A growing e-commerce company seeks a Senior Analyst, Finance & Workforce Planning to shape financial and operational intelligence. Responsibilities include developing workforce models, forecasting staffing demands, and reviewing spending. Candidates should have 5+ years in analytical roles, proficiency in accounting principles, and a degree in a relevant field. This role offers a competitive...

A digital services firm is seeking a Senior Analyst, Finance & Workforce Planning in General Santos. You will lead financial modeling and workforce planning for a growing team. The ideal candidate has over 5 years of analytical experience, strong accounting knowledge, and skills in complex forecasts. This full-time position offers competitive salary, remote flexibility, and opportunities for...

A leading e-commerce support company in the Philippines seeks a Senior Analyst, Finance & Workforce Planning. You will lead headcount development and financial modeling to shape talent planning and spending strategies. The ideal candidate has over 5 years of experience in analytical roles, solid knowledge of accounting principles, and excels in complex forecasting. Enjoy competitive salary, 100%...

Overview We’re building the future of TalentPop, and we’re looking for a Senior Analyst, Finance & Workforce Planning to help lead the financial and operational intelligence of our company. As part of a growing team that supports 700+ e-commerce brands, you'll play a critical role in shaping how we plan talent, manage spending, and support continued expansion. Responsibilities - - Lead the...

A growing e-commerce support firm is looking for a Senior Analyst, Finance & Workforce Planning to lead financial intelligence and operational analysis. You will develop workforce models, forecast staffing demand, and review company spending while partnering with leadership for budget creation. A bachelor’s degree in Finance or Accounting and 5+ years of analytical experience are essential. Enjoy...