Workforce Analyst jobs in Bacolod City

Overview TalentPop is expanding rapidly, and we’re searching for a Senior Financial & Workforce Planning Analyst who can bring structure, insight, and strategic direction to our scaling operations. You will be at the center of connecting people, performance, and financial outcomes—ensuring our growth is both healthy and sustainable. Your Impact - Design and refine workforce planning frameworks...

- Create reports on historical call volume, handle time and operating performance. - Develop call forecasts to a level of detail necessary for effective headcount planning and scheduling(interval level, daily level, weekly and monthly staffing requirement based on forecasted volume taking into consideration the assumed AHT, absenteeism and other shrinkages) - Develop and publish weekly agent...

Job Summary: Proactively monitors service levels, efficiency and execute plans that will improve service deficiencies as they relate to volume, average handle time or forecast. Must have knowledge of what is taking place in the business the day before the event occurs, such as training or any offline activities that may impact the contact centers ability to handle the forecast. Determine an...

Keep high-volume contact centers running at peak performance. Work where data, decisions, and customer experience intersect. This role is built for analysts who thrive in fast‑paced environments—using real‑time data to balance staffing, protect service levels, and directly improve customer outcomes in the health insurance space. This international opportunity puts you at the heart of call...

Workforce Management & Reporting Analyst – BPO Work Setup: Onsite Locations: MOA / CEB / ALA Salary Range: ₱22,000 – ₱45,000 (depending on role and experience) Job Summary: The Workforce Management & Reporting Analyst is responsible for real-time monitoring, reporting, scheduling, and workforce optimization to ensure service level agreements (SLAs) and operational targets are met. The role...

A retail eyewear company in Metro Manila is seeking a Manpower Analyst to analyze workforce needs and optimize staffing for operations. You will monitor recruitment metrics, prepare manpower plans, and ensure timely reporting to management. Ideal candidates should have a Bachelor’s degree and 2-3 years of experience in HR or workforce analytics. This entry-level role offers flexible schedules,...

A leading outsourcing service provider in Metro Manila is seeking a Workforce Analyst to manage performance analysis and staffing forecasts. The ideal candidate will have a Bachelor's degree, at least one year of experience in a call center environment, and strong communication and analytical skills. Responsibilities include preparing schedule requirements, conducting performance analysis, and...

TalentPop supports over 700 e-commerce brands worldwide—and we are committed to scaling with excellence. We are hiring a Workforce Planning Financial Analyst who will combine operational data, financial modeling, and recruitment metrics to ensure our talent strategy aligns with growth demands. What You’ll Work On - Maintain headcount and utilization models to support internal hiring...

A leading e-commerce support company is seeking a Workforce Planning Financial Analyst to aid in aligning talent strategies with growth demands. Candidates should have at least 5 years of financial analysis experience, proficiency in Excel or Google Sheets, and a Bachelor’s degree in a relevant field. The role involves analyzing recruitment data, maintaining headcount models, and assisting in...

A growing e-commerce support firm is seeking a Senior Analyst in Finance & Workforce Planning to lead financial and operational intelligence efforts for 700+ brands. The ideal candidate will have over 5 years of senior analytical experience, especially in BPO environments and strong knowledge in accounting principles. Enjoy 100% remote work flexibility, competitive salary, and a role that...

Overview We’re building the future of TalentPop, and we’re looking for a Senior Analyst, Finance & Workforce Planning to help lead the financial and operational intelligence of our company. As part of a growing team that supports 700+ e-commerce brands, you'll play a critical role in shaping how we plan talent, manage spending, and support continued expansion. Responsibilities - - Lead the...

Overview We’re building the future of TalentPop, and we’re looking for a Senior Analyst, Finance & Workforce Planning to help lead the financial and operational intelligence of our company. As part of a growing team that supports 700+ e-commerce brands, you'll play a critical role in shaping how we plan talent, manage spending, and support continued expansion. Responsibilities - - Lead the...

A growing digital agency is seeking a Financial Analyst to support their global teams by providing actionable financial insights. You will enhance workforce planning through maintaining forecasts and conduct demand forecasting aligned with hiring needs. The ideal candidate will have over 5 years of experience in finance or analytics, a Bachelor’s in a related field, and advanced proficiency in...

Senior Analyst, Finance & Workforce Planning We’re building the future of TalentPop, and we’re looking for a Senior Analyst, Finance & Workforce Planning to help lead the financial and operational intelligence of our company. As part of a growing team that supports 700+ e-commerce brands, you'll play a critical role in shaping how we plan talent, manage spending, and support continued...

Overview We’re building the future of TalentPop, and we’re looking for a Senior Analyst, Finance & Workforce Planning to help lead the financial and operational intelligence of our company. As part of a growing team that supports 700+ e-commerce brands, you'll play a critical role in shaping how we plan talent, manage spending, and support continued expansion. Responsibilities - - Lead the...

A growing e-commerce company seeks a Senior Analyst, Finance & Workforce Planning to shape financial and operational intelligence. Responsibilities include developing workforce models, forecasting staffing demands, and reviewing spending. Candidates should have 5+ years in analytical roles, proficiency in accounting principles, and a degree in a relevant field. This role offers a competitive...

A digital services firm is seeking a Senior Analyst, Finance & Workforce Planning in General Santos. You will lead financial modeling and workforce planning for a growing team. The ideal candidate has over 5 years of analytical experience, strong accounting knowledge, and skills in complex forecasts. This full-time position offers competitive salary, remote flexibility, and opportunities for...

A leading e-commerce support company in the Philippines seeks a Senior Analyst, Finance & Workforce Planning. You will lead headcount development and financial modeling to shape talent planning and spending strategies. The ideal candidate has over 5 years of experience in analytical roles, solid knowledge of accounting principles, and excels in complex forecasting. Enjoy competitive salary, 100%...

Overview We’re building the future of TalentPop, and we’re looking for a Senior Analyst, Finance & Workforce Planning to help lead the financial and operational intelligence of our company. As part of a growing team that supports 700+ e-commerce brands, you'll play a critical role in shaping how we plan talent, manage spending, and support continued expansion. Responsibilities - - Lead the...

A growing e-commerce support firm is looking for a Senior Analyst, Finance & Workforce Planning to lead financial intelligence and operational analysis. You will develop workforce models, forecast staffing demand, and review company spending while partnering with leadership for budget creation. A bachelor’s degree in Finance or Accounting and 5+ years of analytical experience are essential. Enjoy...