Ticket Agent jobs in Central Visayas

The Product Support Agent I will communicate with customers via phone, chat and/or email inquiries requiring assistance with RealPage software products. Agents quickly respond to the call, chat or email, diagnose the issue, accurately record all issues in the CRM tool and strive to achieve a high First Call Resolution rate or assign the case to Tier 2 agent for further...

Are you ready to power up your technical support career with one of the most innovative customer experience companies in the Philippines? Fusion CX is hiring Call Center Agents – Technical to join our high-performance team in Cebu. In this role, you will be the first point of contact for a global cybersecurity client, handling real-time issues and critical case updates in a fast-paced, 24/7...

We are looking for a highly experienced Travel Agent to join our Air Department team. The ideal candidate will have extensive hands-on experience with the Amadeus Selling Platform, or strong knowledge of air travel booking systems. This role involves managing flight reservations, issuing tickets, and providing exceptional customer service via email, phone, and Zoom. Key Responsibilities - Book...

CallTek is a global leader in white‑label technical support, trusted by technology operators worldwide for over 20 years. With 10,000+ professionals across nine countries, we deliver 24/7 engineering, software development, customer support, and field services. Backed by top security certifications and innovative AI solutions, we provide secure and seamless support for our partners. Join our...

Location:IT Park, Lahug, Cebu City Nightshift - Work ONSITE As a CSR for our Real Estate Account, you will assist callers with inquiries related to property listings, rental applications, maintenance requests, lease information, homeowner services, and general real estate support. You will ensure timely and accurate responses while maintaining excellent customer satisfaction. Key...

At DevRev, we’re building the future of work with Computer – your AI teammate. Computer is not just another tool. It’s built on the belief that the future of work should be about genuine human connection and collaboration – not piling on more apps. Computer is the best kind of teammate: it amplifies your strengths, takes repetition and frustration out of your day, and gives you more time and...

Training Proctor Proctors are high performing Associates who are interested to participate in the Global Proctor Program with the intention supporting new hire classes in a proctor capacity. Proctors are key roles that will take learning experience of new hire to the next level. In this role, you will: - Assist Trainer through Classroom Management - - Monitor classroom throughout the day -...

POSITION OBJECTIVE As the Operations Manager for Payroll Systems, you will lead a specialized team of Payroll System Administrators responsible for the technical integrity, maintenance, and optimization of our global payroll platforms. You will serve as the bridge between Finance, HRIT, and local payroll providers, ensuring that all system configurations are accurate and compliant. Beyond...

ABOUT LONE WOLF We’re here to make real estate transactions simpler. We do that by providing a digital lead-to-close experience for agents, brokers, and their consumers. We’ve seen a lot of change over the past 30 years—but we’ve been here to support real estate from day one. With the diverse landscape of the real estate industry, we want diverse talent! We want to celebrate each other’s...

Overview Join to apply for the Incident Management Analyst (Executive - Incident Management) role at NCR Atleos. Location: Cebu About NCR Atleos NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across...

The Sr. Training Manager leads strategic training delivery across multiple locations driving performance for both new hires and tenured employees. This role ensures alignment with organizational goals through stakeholder engagement, performance analysis, and team integration. DUTIES & RESPONSIBILITIES: - Lead a team of technically savvy Learning and Development Specialists, including Sr.-level,...

Overview Job Description – Director, Operations Department: Call Center OperationsReports To: Managing Director Employment Type: Full-Time Work location: IT Park, Cebu Work schedule: PH night shifts Job Summary: This role requires a multi-talented leader with deep customer care and progressive customer support work experience to help Qualfon evolve its customer care organization internally...

DevRev At DevRev, we’re building the future of work with Computer – your AI teammate. Computer is not just another tool. It’s built on the belief that the future of work should be about genuine human connection and collaboration – not piling on more apps. Computer is the best kind of teammate: it amplifies your strengths, takes repetition and frustration out of your day, and gives you more...

Tarro Manila, National Capital Region, Philippines What We’re Looking For We’re looking for a product-minded problem solver who thrives on improving user experiences through configuration, process, and smart systems design. As a Product Implementation Specialist, you’ll be a key player in helping restaurants get started with Tarro and ensuring their menus and operations are set up for long-term...

This role requires a multi-talented leader with deep customer care and progressive customer support work experience to help Qualfon evolve its customer care organization internally and externally specific clients and lines of businesses. The ideal candidate will be obsessive about setting and achieving targets, fostering a strong team environment across agents, and thinking strategically and...

At DevRev, we’re building the future of work with Computer – your AI teammate. Computer is not just another tool. It’s built on the belief that the future of work should be about genuine human connection and collaboration – not piling on more apps. Computer is the best kind of teammate: it amplifies your strengths, takes repetition and frustration out of your day, and gives you more time and...

A technical services firm in Cebu City is seeking a Tier 2 Technical Support Specialist to respond to service tickets and provide network support. Candidates should have a Bachelor's degree and over 3 years of experience in technical support, focusing on problem-solving and team collaboration. The role includes training Tier 1 agents and addressing hardware and network issues. Competitive...

About NCR Atleos: NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency, and maximize self‑service availability for financial institutions and retailers across the globe. Key Responsibilities Include - Create action items/tickets to resolve issues and prevent issues & possible...

Job Description The Tier 2 Technical Support Specialist responds to service tickets and requests for local and remote network support in order to meet service level agreements. Troubleshooting and resolving hardware, software, application, network, user access, and all related issues are part of the daily routine. The Tier 2 Technical Support Specialist will interact with network services,...

Description We are currently seeking a detail-oriented and experienced Planning Analyst. This role supports workforce planning by managing long-term capacity plans, maintaining accurate schedules, and creating data-driven forecasts. It ensures smooth coordination between teams, monitors personnel movements, and keeps internal systems consistently updated. Responsibilities - Perform 52-week...