Ticket Agent jobs in Capital District

Handle incoming customer calls related to ticket inquiries, reservations, and cancellations.Guide customers through the online ticketing system and troubleshoot any technical issues.Forward complex or unresolved concerns to the relevant department or supervisor for further support.Safeguard confidential customer data by adhering to established security protocols and guidelines.

We are mass hiring for Call Center Agents - Hotel Reservation as prior in our Metro Manila sites!Sapient is URGENTLY HIRING! APPLY TODAY AND GET HIRED IMMEDIATELY!Responsibilities:• Resolve customer inquiries, concerns, or complaints effectively and escalate issues when necessary to ensure swift resolution.• Update and maintain accurate records of customer interactions, transactions, and order...

"1-DAY HIRING PROCESS!!! SAME DAY JOB OFFER!!!Job Summary:Join as a Call Center Agent and be the first point of contact for customers. Handle inquiries, resolve issues, and provide excellent service to ensure a positive experience.Qualifications:• High school diploma (college preferred).• Excellent verbal and written communication skills.• With or without BPO experience• Ability to handle high...

Service Desk II plays a vital role in delivering a seamless and positive experience for TOA Global’s employees and clients. Specializing in case management, they provide timely support for inquiries and requests, offer clear guidance on company processes and policies, and efficiently resolve a wide range of issues. They are also responsible for staffing the TOA Live Chat channel, delivering...

Overview We’re looking for an experienced Corporate Travel Agent who knows their way around complex itineraries, last-minute changes, and high-expectation clients. This role is ideal for someone with strong SABRE expertise , corporate travel experience, and a managerial background in a 5-star hotel or luxury hospitality environment —aka someone who thrives under pressure and still delivers...

OverviewWe are looking for a highly experienced Travel Agent to join our Air Department team. The ideal candidate will have extensive hands-on experience with the Amadeus Selling Platform , or strong knowledge of air travel booking systems. This role involves managing flight reservations, issuing tickets, and providing exceptional customer service via email, phone, and...

Job Title: L3 IT Helpdesk Support Agent Overview: We are seeking a proactive and customer-focused Helpdesk Technician to join our IT support team. This role is responsible for providing first/second-level technical support through both our ticketing system and live chat. You will handle a variety of IT requests, including remote support, VoIP system troubleshooting, and hardware/software...

1GLOBAL is a technology-driven global mobile communications provider dedicated to empowering enterprises worldwide to unlock the full growth potential of mobile connectivity. With a best-in-class telecom technology platform, a comprehensive suite of globally viable regulatory licenses, and privileged access to the telecom wholesale market, 1GLOBAL is uniquely positioned to deliver seamless...

About the Role We are seeking a bilingual (English/Japanese), customer-focused Tier 1 Help Desk Agent to join our global Help Desk team supporting technology-enabled clinical trial solutions. In this role, you will serve as the first point of contact for users interacting with AI-driven Tier 0 support systems, ensuring a seamless transition between automated support and live assistance. You will...

Description : The Technical Customer Support Representative plays a key role in delivering exceptional service to DTN customers by troubleshooting technical issues, resolving product-related inquiries, and ensuring a seamless user experience. This role supports customers using DTN’s software and data products, providing both technical and functional assistance to help them achieve operational...

Role Details Location: Metro Manila Work Arrangement: Mostly Work From Home Contract Duration: Permanent Training Schedule: Monday to Friday, shifting schedule Expected Start Date: ASAP About Us Crescendo represents peak CX performance in the AI era. We combine world‑class outsourcing expertise with innovative technology to set a new standard in CX and operations, delivering results that...

Join us at the forefront of AI-driven innovation! We’re integrating AI and GenAI across our entire product development lifecycle , transforming how we design, build, and optimize our platform. At the same time, our platform itself leverages AI and GenAI for key use cases like Natural Language Search, Enrichment, Classification, and Anomaly Detection , paving the way for AI Agents and...

Nogle Philippines Inc. is a specialized service provider dedicated to delivering a full spectrum of front-office and back-office support solutions, each of which is tailored to the unique needs of global financial technology firms. Nogle Philippines Inc. offers several key operations positions, enabling the delivery of cutting-edge technology and tailored solutions that meet the evolving demands...

Location Philippines Employment Type Full time Location Type Remote Department Customer Support Who are Heidi?Heidi is on a mission to halve the time it takes to deliver world-class care. We believe that by 2050, every clinician will practice with AI systems that free them from administrative burdens and increase the quality and accessibility of care to patients across the world. Built...

AI & CX Operations Sr. Analyst Say hello to possibilities. It’s not everyday that you consider starting a new career. We’re RingCentral, and we’re happy that someone as talented as you is considering this role. First, a little information about us, we’re the $2 billion global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human...

Senior Director, Professional Services Location: Manila The Senior Director of Professional Services will lead a global team of Regional Directors, Managers, Technical Leads, and Consultants, focusing on managing the deployment and implementation of Genesys solutions. This position requires a blend of technical expertise, leadership, and operational acumen to ensure efficient, high-quality...

Airbnb Portfolio and Revenue Manager - Location: LATAM / South Africa (Very good English level) - Work Schedule: 10:00 am to 7:00 pm PST (Would like after hours or weekends availability, paid) - Salary: $10+ - Start Date: ASAP Job Overview The client specializes in providing luxurious short-term rentals and corporate housing, operating under the philosophy "where the comforts of home meet...

About the Company Our client is not your average IT company, they are a team of passionate tech wizards who love solving problems, streamlining business operations, and delivering top-notch IT solutions that make life easier. They believe IT should be affordable, stress-free, and tailored to your needs. That’s why they take a proactive approach to IT management, ensuring that your business runs...

"1-DAY HIRING PROCESS!!! SAME DAY JOB OFFER!!! Job Summary:Join as a Call Center Agent and be the first point of contact for customers. Handle inquiries, resolve issues, and provide excellent service to ensure a positive experience.Qualifications: - High school diploma (college preferred). - Excellent verbal and written communication skills. - With or without BPO experience - Ability to handle...

We are mass hiring for Call Center Agents as prior in our Metro Manila sites!Sapient is URGENTLY HIRING! APPLY TODAY AND GET HIRED IMMEDIATELY!Responsibilities:• Resolve customer inquiries, concerns, or complaints effectively and escalate issues when necessary to ensure swift resolution.• Update and maintain accurate records of customer interactions, transactions, and order details in the...