Technical Support Specialist jobs in Pasay City

About our client Our client delivers high-touch telephony and connectivity support for multi-site, customer-facing businesses. Their environment is fast-paced and outage-sensitive, requiring strong technical judgment and the ability to troubleshoot complex, multi-vendor issues across voice, internet, and on-site network infrastructure. Theyre looking for a Tier 2 specialist who can independently...

A technology company in the Philippines seeks a Technical Support Representative to provide assistance to customers via phone, email, or chat. The ideal candidate holds a Bachelor’s degree in a relevant field and has 0-2 years of experience in a technical support role. Key responsibilities include diagnosing technical issues, documenting interactions in the CRM, and collaborating with the team to...

About Infinit-O: As a top Business Process Optimization solutions provider, we partner with the world's fastest-growing companies in Financial Services, Healthcare, and Technology, offering data-driven solutions and providing strategic advantage. Our company specializes in business process optimization for 18 years now, with a world-class Net Promoter Score of 71, delivering powerful technology...

Pasay, Philippines | Posted on 01/14/2026 Infinit-O is the trusted customer-centric and sustainable leader in Business Process Optimization for Small and Medium businesses in the Financial Services, Healthcare, and Technology sectors by delivering continuous improvement through technology, data, and people. Job Description About Infinit-O: As a top Business Process Optimization solutions...

- Provide first-level technical support to end-users via phone, email, or ticketing systems. - Troubleshoot and resolve issues related to hardware, software, networks, and peripherals. - Assist in system/application installations, configurations, upgrades, and routine maintenance. - Support IT infrastructure (workstations, servers, printers, mobile devices, etc.). - Escalate complex technical...

COMPANY PROFILE A well-established BPO company that is well-committed in providing business outsourcing needs to its clients Position SaaS Technical Support Specialist Company Industry IT Company Work Location MOA Pasay City Work Schedule Night Shift (1x-2x a month RTO) Salary Php 30,000 - Php 35,000 gross Work Set Up Hybrid Setup JOB REQUIREMENTS - Bachelor’s degree in IT,...

Work Address: MOA, PasayWork Set-up: Hybrid: (1-2x a month RTO)Work Schedule: Night Shift (starts at 9pm)DUTIES and RESPONSIBILITIES:• Delight customers by providing timely, expert advice• Act as the first level of support for questions, issues, and common tasks• Prioritize cases and respond to inquiries with speed and precision• Use written and verbal communication to resolve complex, technical...

Responsibilities Contact with user via phone, chatbot, Self-Service Portal and mail, gather all the additional information on an incident as per KM, troubleshooting and resolving users’ technical issues. Providing IT support to all respective clients in relevant language. Acting as single point of contact for users, logging and managing contacts (calls, web chat, e-mails and others) within SLA,...

On-site - Pasay >10 Yrs Exp Bachelor Full-time Job Description We are seeking a dynamic and experienced Site Leader to spearhead our Philippines operations for one of our key clients. This role is ideal for a seasoned leader with deep expertise in Technical Support and Operations, and a passion for delivering operational excellence, organizational growth, and exceptional service delivery. You...

Responsibilities - Set up PCs, peripherals, productivity applications and business applications for all OneSM employees by ensuring that IT standards are followed. - Assist the technical operations in the administration and maintenance of the enterprise voice and data network, as needed. - Promote responsible usage and care of all IT assets through the asset management process i.e., all IT...

Overview Discover your 100% YOU with MicroSourcing! Position: Customer Success Representatives - Technical (Intermediate). Work setup & shift: Work from Home | Dayshift. Why join MicroSourcing - Competitive Rewards*: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses - A...

Chat Support Representative (Sales & Technical Support) - Pasay City - Full-time Job Overview: We are looking for a versatile Chat Support Representative with experience in both sales and technical support. This role requires someone who can engage customers through live chat, resolve product or technical issues, and proactively identify sales opportunities to drive customer satisfaction and...

Job Responsibilities - Troubleshoots via the phone hardware, software, and network operating problems and involves technical resources to ensure resolution. - Applies understanding and knowledge of information systems products and services to assist users. - Identifies, investigates and researches user questions and problems as well as isolating and resolving information systems problems. -...

About Infinit-O: As a top Business Process Optimization solutions provider, we partner with the world's fastest-growing companies in Financial Services, Healthcare, and Technology, offering data-driven solutions and providing strategic advantage. Our company specializes in business process optimization for 18 years now, with a world-class Net Promoter Score of 71, delivering powerful technology...

Overview Position: Assistant Technical Operations Support Manager • Staff Request No: 2024-0000010952 Company: Greenmist Property Management Corporation • Rank: Assistant Manager SM is the leading Philippine company that is invested in market-leading businesses in retail, banking and property. It also invests in ventures that can capture the high growth opportunities in the emerging Philippine...

A leading outsourcing service provider in the Philippines is looking for a Customer Success Representative - Technical. This remote role involves supporting customers in achieving success with our SaaS product. Candidates should have at least 2 years of experience in customer success or support, strong communication skills, and the ability to troubleshoot effectively. The position offers...

A leading mobility solutions provider in Metro Manila is seeking a technical support specialist to provide first-level assistance to end-users. The role involves troubleshooting hardware/software issues, supporting IT infrastructure, and participating in IT projects. Ideal candidates should have strong problem-solving skills and the ability to guide users effectively. This position offers...

- Provide technical support to customers via phone, email, or chat. - Diagnose and resolve technical issues related to products and services. - Document customer interactions and technical issues in the CRM system. - Collaborate with team members to enhance support processes and customer satisfaction. - Stay updated on product changes and developments to effectively assist...

A leading outsourcing services provider in Metro Manila is seeking a Coordinator - Technical Support to provide timely assistance to customers with technical issues. The ideal candidate must have excellent communication skills, the ability to troubleshoot hardware and software problems, and strong customer service orientation. Preferred candidates should possess a high school diploma and relevant...

Position Coordinator - Technical Support Location Harton, Parañaque City Work Setup & Shift SHIFTING | WFH Why join MicroSourcing Discover your 100% YOU with MicroSourcing! General Function Responsible for providing technical support in a timely, consistent, and courteous manner to all Resolution Center customers in the operation of their computer systems for approved applications....