Technical Support Specialist jobs in Manila

Technical Customer Support Specialist Say hello to possibilities at Acquire Asia Pacific Philippines Inc. (Acquire BPO) under the RingCentral account (RingCentral). It’s not everyday that you consider starting a new career. We’re Acquire BPO, and we’re happy that someone as talented as you is considering this role. First, a little about our client, RingCentral is a $2 billion global leader in...

A cybersecurity company is looking for a Technical Support Specialist to provide customer service and technical assistance. The ideal candidate must have at least three years of experience in technical troubleshooting and proficiency in English. The role includes engaging customers through various channels, resolving technical issues, and being part of a dynamic team environment. This full-time...

Responsibilities: - Troubleshoot EV charger issues or escalate to manufacturers. - Communicate with customers and technicians via Five9 SoftPhone. - Monitor equipment performance and uptime; escalate as needed. - Follow up open tickets with manufacturers, providers, and internal teams. - Meet SLA targets for MTTA/MTTR, including emergencies and VIPs. - Participate in daily team stand-ups and...

Company Description: When you join Turnitin, you'll be welcomed into a company that is a recognized innovator in the global education space. For more than 25 years, Turnitin has partnered with educational institutions to promote honesty, consistency, and fairness across all subject areas and assessment types. Turnitin products are used by educational institutions and certification and licensing...

Job Description The Technical Support Specialist is customer facing and dedicated to providing product services and support for our global user base, partner network, and internal staff. You will provide application expertise and assistance in post-sales engagements to drive new and renewing business for all users, focusing on delivering customer expected outcomes following an effortless...

At SolarWinds, we’re a people-first company. Our purpose is to enrich the lives of the people we serve—including our employees, customers, shareholders, Partners, and communities. Join us in our mission to help customers accelerate business transformation with simple, powerful, and secure solutions. The ideal candidate thrives in an innovative, fast-paced environment and is collaborative,...

Company Description When you join Turnitin, you'll be welcomed into a company that is a recognized innovator in the global education space. For more than 25 years, Turnitin has partnered with educational institutions to promote honesty, consistency, and fairness across all subject areas and assessment types. Turnitin products are used by educational institutions and certification and licensing...

ABOUT PRONET GAMING Gaming operators looking for platform solutions need an omni-channel turnkey provider that truly understands their needs, wants and challenges. That’s why the team at Pronet Gaming have been handpicked for their extensive B2C and B2B industry experience and local-market knowledge in the regions we serve – so that we can provide our clients with first-class service and...

NOW HIRING: TSR – Blended Phone/Email (WFH)Start Date: January 5 or 12, 2026Package: ₱27,000 basic + ₱2,000 allowanceProject: EV Charger Service ProviderEmployment Type: Project-based (tenure depends on account duration)QualificationsMinimum 2 years in customer service or technical support (hardware/software preferred)Advantage: Experience with EV chargers or IoT devicesBasic networking knowledge...

We are mass hiring Call Center Agents across our Metro Manila sites! Earn Up to 28K Monthly + 30K Sign-On Bonus. Open for applicants with NO BPO EXPERIENCE.Job Responsibilities:• Respond to customer calls, emails, and chats for technical support.• Diagnose and resolve hardware, software, and network issues.• Inform customers about product features and limitations.• Share knowledge to enhance team...

We are mass hiring Call Center Agents across our Metro Manila sites! Earn Up to 28K Monthly + 30K Sign-On Bonus. Open for applicants with NO BPO EXPERIENCE.Job Responsibilities:• Respond to customer calls, emails, and chats for technical support.• Diagnose and resolve hardware, software, and network issues.• Inform customers about product features and limitations.• Share knowledge to enhance team...

We are mass hiring Call Center Agents across our Metro Manila sites! Earn Up to 28K Monthly + 30K Sign-On Bonus. Open for applicants with NO BPO EXPERIENCE.Job Responsibilities:• Respond to customer calls, emails, and chats for technical support.• Diagnose and resolve hardware, software, and network issues.• Inform customers about product features and limitations.• Share knowledge to enhance team...

Join an energetic team in one of the hottest growing sectors in software—cybersecurity. VIPRE Security Group, a part of Ziff Davis (NASDAQ: ZD), is a global, highly rated, award-winning security, privacy and data protection company protecting millions of consumers and businesses supporting some of the largest brands. Backed by cutting‑edge machine learning, one of the world’s largest threat...

Technical Project Manager, Technical Support (PH Remote) - Full-time When you join Turnitin, you'll be welcomed into a company that is a recognized innovator in the global education space. For more than 25 years, Turnitin has partnered with educational institutions to promote honesty, consistency, and fairness across all subject areas and assessment types. Turnitin products are used by...

A global education technology firm in the Philippines is seeking a highly organized Technical Project Manager for their Technical Support Team. The ideal candidate will manage incident responses and lead initiatives to enhance efficiency. Requires 3+ years in project management and experience with tools like Jira and Zendesk. This role offers a remote-first culture, collaboration with diverse...

Description Position at VIPRE Security GroupJoin an energetic team in one of the hottest growing sectors in software—cybersecurity. VIPRE Security Group, a part of Ziff Davis (NASDAQ: ZD), is a global, highly rated, award‑winning security, privacy and data protection company protecting millions of consumers and businesses supporting some of the largest brands. Backed by cutting‑edge machine...

We are mass hiring Call Center Agents across our Metro Manila sites! Earn Up to 28K Monthly + 30K Sign-On Bonus. Open for applicants with NO BPO EXPERIENCE.Job Responsibilities:• Respond to customer calls, emails, and chats for technical support.• Diagnose and resolve hardware, software, and network issues.• Inform customers about product features and limitations.• Share knowledge to enhance team...

We are mass hiring Call Center Agents across our Metro Manila sites! Earn Up to 28K Monthly + 30K Sign-On Bonus. Open for applicants with NO BPO EXPERIENCE.Job Responsibilities:• Respond to customer calls, emails, and chats for technical support.• Diagnose and resolve hardware, software, and network issues.• Inform customers about product features and limitations.• Share knowledge to enhance team...

Company Description: When you join Turnitin, you'll be welcomed into a company that is a recognized innovator in the global education space. For over 25 years, Turnitin has partnered with educational institutions to promote honesty, consistency, and fairness across all subject areas and assessment types. Over 21,000 academic institutions, publishers, and corporations use our services: Feedback...

Responsibilities: - Troubleshoot EV charger issues or escalate to manufacturers. - Communicate with customers and technicians via Five9 SoftPhone. - Monitor equipment performance and uptime; escalate as needed. - Follow up on open tickets with manufacturers, providers, and internal teams. - Meet SLA targets for MTTA/MTTR, including emergencies and VIPs. - Participate in daily team stand-ups and...