Technical Support Agent jobs in Central Visayas

Are you ready to power up your technical support career with one of the most innovative customer experience companies in the Philippines? Fusion CX is hiring Call Center Agents – Technical to join our high-performance team in Cebu. In this role, you will be the first point of contact for a global cybersecurity client, handling real-time issues and critical case updates in a fast-paced, 24/7...

- Develop and maintain strong relationships with architects, contractors, and project managers to drive product awareness and sales. - Conduct technical presentations and product demonstrations. - Assist clients in product selection, ensuring project specifications and industry standards compliance. - Work closely with the design and engineering teams to provide tailored solutions for different...

- Achieve monthly and annual sales targets within the assigned area - Promote and present principal's products to existing and potential customers - Develop and maintain strong customer relationships by providing technical assistance, product knowledge - Conduct regular customer visits to ensure satisfaction, gather feedback and address inquiries or concerns - Monitor and benchmark competitor...

The Product Support Agent I will communicate with customers via phone, chat and/or email inquiries requiring assistance with RealPage software products. Agents quickly respond to the call, chat or email, diagnose the issue, accurately record all issues in the CRM tool and strive to achieve a high First Call Resolution rate or assign the case to Tier 2 agent for further...

A digital marketing agency is seeking a Lead Response Agent (Chat Support Specialist) to manage client communications in a fun and remote environment. This role offers a fully remote setup across the Philippines and includes benefits like compressed work hours, paid sick leaves, and 13th-month pay. Exceptional communication skills, multitasking ability, and a proactive mindset are essential. If...

A staffing solutions company is seeking a Bilingual Arabic and English Call Center Agent in Cebu City. The role involves assisting customers with travel inquiries and bookings via phone, email, and chat. Candidates should have at least 2 years of customer service experience, strong communication skills in both languages, and preferably a college degree. This position offers competitive pay, HMO...

Job Description The Tier 2 Technical Support Specialist responds to service tickets and requests for local and remote network support in order to meet service level agreements. Troubleshooting and resolving hardware, software, application, network, user access, and all related issues are part of the daily routine. The Tier 2 Technical Support Specialist will interact with network services,...

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail,...

A leading call center company in Cebu City is seeking candidates for a Premier Wireless Account offering up to 21K monthly salary. Ideal candidates should have a strong customer service background, and BPO experience is preferred. Good English communication skills are necessary, and candidates must be willing to work onsite. In addition, the role offers impressive perks such as free meals, HMO...

A leading recruitment firm in Cebu City is seeking customer service representatives to assist with telecommunications inquiries. The ideal candidate will be a fresh graduate with a bachelor's degree and strong communication skills. Responsibilities include troubleshooting customer issues, maintaining satisfaction, and documenting interactions. Opportunities for training and professional...

Technical Support Representative Your potential has a place here with TTEC's award-winning employment experience. As a Technical Support Representative working onsite in Cebu, you'll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in Philippines says it all! We're...

A leading property software company in Cebu City is seeking a Customer Support Ambassador to provide first-level technical support. The role involves troubleshooting issues, guiding users, and maintaining customer satisfaction. Ideal candidates should have strong problem-solving skills, experience in technical support, and knowledge of SaaS environments. This position requires excellent...

A leading technology company in Cebu City is seeking individuals for a technical support role to provide effective assistance to clients. Candidates must be fluent in English, possess strong communication skills, and be detail oriented. Responsibilities include fielding help requests, documenting customer interactions, and resolving queries as per service level agreements. Join a company that...

A technology company is seeking a Technical Support Engineer based in the Philippines. The role involves diagnosing and troubleshooting customer issues while providing support during US hours. It requires strong communication skills and expertise in Linux administration. This fully remote position offers a competitive salary, bonuses, and benefits including training opportunities and a flexible...

We are seeking a Technical Support Specialist to join our team. You will provide hands‑on support to end users, troubleshoot and resolve technical issues, and ensure smooth operation of IT systems. This is a perfect opportunity for IT professionals with on‑site support experience who thrive on problem‑solving and delivering excellent customer service. Key Responsibilities - Provide on‑site...

Overview Location: Cebu City (On-site) Engagement Type: Full-Time Contract-Based Role Salary Range: ₱25,000 – ₱30,000/month (commensurate with Experience) We are hiring a Customer and Technical Support Associate who can deliver excellent customer support and handle real technical troubleshooting. You will support US based customers across email, chat, and phone. You will also partner closely...

A customer support solutions provider in Cebu City is seeking a Customer and Technical Support Associate to provide exceptional service to US-based clients. This role includes troubleshooting technical issues through email, chat, and phone, working with Engineering to document and escalate bugs, and assisting in operational setup. Ideal candidates should have over 3 years of related experience,...

The Customer Support Ambassador at RealPage is responsible for providing first-level technical and functional support to customers using RealPage software solutions. This role involves troubleshooting issues, guiding users through product features, and ensuring timely resolution of inquiries while maintaining a high standard of customer satisfaction. The ideal candidate is a problem-solver with...

Overview FileCloud is looking for an enthusiastic and experienced Technical Support Engineer based in the Philippines to join our team. In this role, you will diagnose, troubleshoot, and resolve customer issues in a timely manner. You will be required to provide support coverage during US hours. This role is fully remote and will require working remotely with other team members. About...

Are you detail-oriented, digitally savvy, and ready to work with a high-performing global marketing operations team? Fusion CX is hiring Call Center Agents – Technical to support campaign execution for one of our leading enterprise accounts in Cebu. If you are skilled in building digital assets, optimizing performance, and ensuring high data quality standards, this is your opportunity to build a...