Support jobs in Central Visayas

A leading health technology firm is seeking a Technical Support Representative in Cebu City. In this role, you'll provide assistance to patients using CGM products, ensuring a high-quality customer experience. You'll handle inquiries, resolve technical issues, and document feedback to improve product quality. Ideal candidates should have customer service experience, be technically inclined, and...

FileCloud is looking for an enthusiastic and experienced Technical Support Engineer based in the Philippines to join our team. In this role, you will diagnose, troubleshoot, and resolve customer issues in a timely manner. You will be required to provide support coverage during US hours. This role is fully remote and will require working remotely with other team members. About...

A leading service provider in Cebu City is seeking a dedicated customer support representative to provide outstanding assistance to pharmacies and patients. The role involves resolving inquiries related to benefits, claims, and eligibility for health plans. Candidates should have 2-3 years of experience in customer service or client support, particularly in a BPO environment. This is an on-site...

A leading technology company in Cebu City is seeking a Network Support Engineer – L1 to provide first-level support for network and voice infrastructure. Key responsibilities include monitoring network devices, troubleshooting issues, and performing basic configurations. The ideal candidate must possess foundational networking knowledge and strong communication abilities. This position may...

What’s on offer for you? - Up to 33K monthly* salary package - Up to ₱4,000 in eGCs for application milestones* - 30% Monthly Performance Incentives upon regularization* - HMO & Life Insurance - Up to 25 Paid Time-Off credits - Performance-based Merit Increases and Milestone Rewards for employees expanding their tenure - Employee Assistance Programs and Counselling & Consultations,...

JOB RESPONSIBILITIES - General IT support for desktops, laptops, and mobile devices (Windows, macOS, iOS, Android). - Network and wireless connectivity issues. - Email, collaboration, and video conferencing tools such as Outlook, Teams, Zoom and similar tools. - Microsoft Azure, Amazon Web Services (AWS), Palo Alto, and Global Protect VPN. - Core SaaS platforms including Rippling HRIS,...

Major Duties and Responsibilities: - Troubleshoots via the phone hardware, software, and network operating problems and involves technical resources to ensure resolution. - Applies understanding and knowledge of information systems products and services to assist users. - Identifies, investigates and researches user questions and problems as well as isolating and resolving information systems...

A leading IT services company located in Cebu City is hiring a technical support representative to provide effective customer service and resolve client issues. The ideal candidate will have a high school diploma, excellent communication skills, and a background in customer service or telesales. Responsibilities include engaging with customers over the phone, explaining services, and resolving...

At Fusion CX, customer support is more than answering calls. It is about ensuring smooth operations, empowering technicians, and enhancing customer satisfaction. We are hiring Customer Support Representatives at our Cebu site. If you are looking for jobs in Cebu or want to grow your career in one of the most rewarding Cebu jobs in the BPO sector, this is your chance to join a people‑first...

An established technology firm in Cebu City is seeking a candidate for a technical support role. The successful applicant will install and maintain operating and networking systems, troubleshoot software issues, and provide customer service. Candidates must possess a relevant bachelor's degree and are encouraged to apply, including fresh graduates. The company values diversity and inclusion,...

A technology services company in Cebu City is seeking an experienced Information Technology Service Desk Manager to lead the IT service desk team. This role involves ensuring efficient incident management and enhancing service delivery. The ideal candidate will have over 5 years of IT support experience, with at least 2 years in a management position. Candidates should possess strong leadership...

Noon Dalton invites all its employees to embrace our core values, living them every day, in every aspect of their role. - Empathy At Noon Dalton, being empathetic means being patient and understanding, both with Clients and with each other. We don’t make businesses conform to our requirements. We understand what they need and do our best to help them. - Simplification We’re not looking for...

Job Description - Actively collaborate with the Marketing Team and Partners on leads generation and events - Effectively conduct Product/Solutions Trainings, Updates and Demonstration to Partners & End-user - Effectively conduct Enablement Trainings and Technical Presentation to Partners and & End-user - Timely provide email, phone and the social media response and support to...

A growing offshore staffing company in the Philippines is seeking an Australian Property Management Specialist to support their property portfolio. This role involves leasing coordination, tenant support, and managing property records using PropertyMe. The ideal candidate has 1-2 years of experience in Australian property management and excellent communication skills. Competitive benefits include...

A leading recruitment company in Cebu City is seeking a dedicated Customer Service Representative to provide outstanding support to clients. You will handle customer inquiries, understand their needs, and deliver effective solutions. The ideal candidate has experience in customer service and strong communication skills. This full-time role offers flexible work arrangements and numerous benefits,...

A global leader in technical support is seeking Technical Support Engineers in Cebu City. Responsibilities include troubleshooting and resolving customer issues, working with various systems, and following procedures for escalating unresolved issues. Ideal candidates will have 2+ years of experience in supporting networks and possess relevant technical certifications. The company offers a range...

A leading healthcare services provider in Cebu City is looking for a Healthcare Support Specialist to provide excellent support for healthcare-related inquiries. The ideal candidate should possess strong communication skills and a customer-focused approach. The position offers a salary between PHP 16,700 - 23,810 per month along with additional benefits. Applicants must be willing to work onsite...

A leading technology company seeks a Technical Support Engineer based in the Philippines. In this fully remote role, you will diagnose and resolve customer issues primarily during US hours. Candidates should have over 3 years of Linux administration experience, strong communication skills, and familiarity with technical support tools like HubSpot and Zendesk. We offer competitive salary, remote...

A leading customer service provider in Cebu City is seeking enthusiastic individuals to join their team. In this role, you will provide excellent post-sales support and troubleshooting assistance to clients. Candidates must be high school graduates with at least one year of BPO experience in voice support and possess strong technical skills. The position offers a competitive salary and...

A leading BPO company in Cebu City is seeking a customer service representative to provide post-sales support to clients. This role requires at least one year of BPO experience, along with strong technical and communication skills. Candidates should have a high school diploma and a solid understanding of consumer electronics. The position involves troubleshooting via multiple channels and...