Senior Operations Manager jobs in Philippines

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Senior Manager, Customer Protection Operations (Manila)

Remitly Inc.
Manila

A global payments company is seeking a Senior Manager, Customer Protection in Manila. This leader will oversee high-risk workflows, including Fraud Review and Identity Verification, ensuring operational excellence and compliance. The ideal candidate has at least 3 years in senior operations management and possesses strong analytical and leadership skills. They will develop teams, foster...

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an hour ago

Senior Manager, Call Center Operations

Asurion, LLC
Manila

Senior Manager, Call Center Operations For more than 25 years, Asurion has been a leader in innovation, not only in the tech solutions industry, but in creating a culture where employees feel valued. We help people do more with their technology and stay connected on all of their devices. We provide our customers with simple, helpful advice to get the most from their technology, assistance to...

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an hour ago

Senior Operations Manager

TaskUs
Cavite City

About the role What does a Senior Operations Manager do? Think of yourself as someone who will have direct responsibility over the operations process, embracing design, planning, control, performance improvement, and strategy. You will serve our customers through the development and implementation of best in class methods and procedures. Since our culture is at the core of our business, you must...

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an hour ago

Merchant Operations Senior Manager

PayJoy
Pateros

About PayJoy PayJoy is a mission-first credit provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success. Our patented technology for secured credit provides an on-ramp for new customers to enter the credit system. Through PayJoy’s point-of-sale financing and credit cards, customers gain access to a modern quality of life. PayJoy’s credit...

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an hour ago

Senior Operations Manager - Drive Call Center Performance

IntouchCX
Manila

A leading outsourcing company seeks a Senior Operations Manager in Metro Manila to drive operational excellence and performance. This role involves ensuring planning, staffing, and motivating teams while meeting Service Level Agreements. The ideal candidate has 5-7 years of management experience in the call center industry and a degree in Business. Strong communication and organizational skills...

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13 hours ago

Senior Operations Manager

Concentrix
City of Pasig

Make that bold move today! Join Concentrix as a Senior Operations Manager! What you need - Must have at least 3 years SOM experience - Have handled at least 150 FTEs - Should have Collections Account experience - Must be willing to work on-site in Bridgetowne. Dayshift Account. What We’re Looking For: - Proven experience in Collections (B2C or B2B) - Strong ability to plan and execute...

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21 hours ago

Senior Group Manager - Operations - REF92572Q_2026218692 - Travel

WNS (Holdings) Limited (ADR)
Quezon City

Senior Group Manager - Operations - REF92572Q_2026218692 - Travel - Full-time WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare,...

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21 hours ago

Senior Operations Manager (Contact Center / BPO)

AVENSYS CONSULTING INC.
Manila

Job Title: Senior Operations Manager (Contact Center / BPO) Location: Metro Manila Shift: Shifting Schedule | Full Onsite Job OverviewThe Senior Operations Manager is responsible for leading-scale contact center operations, driving operational excellence, developing high-performing teams, strengthening client partnerships, and ensuring business profitability. This role plays a critical part in...

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a day ago
Hybrid

Senior Manager, Operational Risk – Canada (Hybrid)

Manulife
Cebu City

A leading financial services provider is looking for a Senior Manager for Operational Risk Management. This role offers the chance to influence the risk management culture and ensures adherence to processes within the Enterprise and Operational Risk Management frameworks. You will oversee risk assessments, recommend improvements, and support various risk management activities while fostering...

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a day ago

CPA Senior Manager: Operational Excellence & Leadership

Salient Pearl Corporation
City of Muntinlupa

A leading accounting firm seeks a Senior Manager to oversee day-to-day operations, ensuring high-quality service and compliance with standards. The role involves leading teams to achieve performance metrics and improve efficiency. Candidates must have a Bachelor's degree in Accountancy, CPA certification, and at least 5 years of experience in operations. Strong leadership, communication, and...

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a day ago

Senior Operations Project Manager

Dyson
City of Calamba

About Us The Global Manufacturing and Beauty Operations team delivers manufacturing technology and solutions for the mass production of Dyson’s innovative product technology through partnership with our design, quality and commercial organisations, as well as with our suppliers and contract manufacturers. Our operations team continuously drives reductions in our supply costs, and improvements in...

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a day ago

T&T Senior Manager - Operations, Industry & Domain Solutions (Payment) - MY / SG

Deloitte PLT
Manila

T&T Senior Manager - Operations, Industry & Domain Solutions (Payment) - MY / SG Date: 7 Jan 2026 Service Line / Portfolios: Engineering, AI & Data Location: Singapore, Singapore, SG Kuala Lumpur, MY Are you ready to unleash your potential? At Deloitte, our purpose is to make an impact that matters for our clients, our people, and the communities we serve. We believe we have a...

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a day ago
Remote

Senior Product Operations Manager, Platform

Deel
Romblon

Location EMEA, Anywhere (AMER) Employment Type Full time Location Type Remote Department R&D, Product, Product, Fintech & Integrations, Product Integrations, Growth Product Who we are is what we do. Deel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel...

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a day ago

Senior Manager, Banking Operations & Payment Solutions

Deloitte PLT
Manila

A leading professional services firm seeks a Senior Manager in Operations focused on financial services. This role requires a minimum of 12 years of experience, including expertise in digital transformation and strategic consulting within banking. The ideal candidate will lead project teams, mentor junior staff, and collaborate with clients to deliver comprehensive solutions. This position offers...

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a day ago

Senior Operations Manager (Contact Center / BPO)

AVENSYS CONSULTING INC.
National Capital Region

Job Title: Senior Operations Manager (Contact Center / BPO) Location: Metro Manila Shift: Shifting Schedule | Full Onsite Job Overview The Senior Operations Manager is responsible for leading-scale contact center operations, driving operational excellence, developing high-performing teams, strengthening client partnerships, and ensuring business profitability. This role plays a critical part...

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a day ago
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Senior Operations Manager - Drive Call Center Performance

IntouchCX
National Capital Region

A leading outsourcing company seeks a Senior Operations Manager in Metro Manila to drive operational excellence and performance. This role involves ensuring planning, staffing, and motivating teams while meeting Service Level Agreements. The ideal candidate has 5-7 years of management experience in the call center industry and a degree in Business. Strong communication and organizational skills...

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21 hours ago
Hybrid

Senior Manager, Operational Risk – Canada (Hybrid)

Manulife
Quezon

A leading international financial services provider in the Philippines is seeking a Senior Manager in Operational Risk Management. This role will involve overseeing risk assessments, recommending process improvements, and ensuring alignment with risk management frameworks. The ideal candidate will have 3-5 years of experience in operational risk and excellent communication skills. This position...

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a day ago

Onsite - Rentokil Terminix - Senior Operations Manager

IntouchCX
National Capital Region

Onsite - Rentokil Terminix - Senior Operations Manager Job Description Posted Sunday, January 25, 2026 at 5:00 p.m. About IntouchCX IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled...

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21 hours ago
Hybrid

Senior Manager, Operational Risk Management

Manulife
Quezon

Overview Risk Management is a function that provides independent oversight of risk-taking and risk mitigation activities for our businesses. It involves identifying, measuring, monitoring, assessing, and reporting risk factors facing our businesses. The Canada Risk Management team is responsible for ensuring that risk considerations are considered in all areas and processes from product...

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a day ago
Hybrid

Senior Manager, Operational Risk Management

Manulife
Cebu City

Overview Risk Management is a function that provides independent oversight of risk-taking and risk mitigation activities for our businesses. It involves identifying, measuring, monitoring, assessing, and reporting risk factors facing our businesses. The Canada Risk Management team is responsible for ensuring that risk considerations are considered in all areas and processes from product...

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a day ago
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