Customer Experience Specialist jobs in Philippines

Position Title: Vietnamese Bilingual Customer Experience SpecialistLocation: PhilippinesSetup: OnsiteSchedule: Day ShiftQualifications-Native or fluent in Vietnamese Job SummaryThe Vietnamese Bilingual Customer Experience Specialist provides high-quality customer support to clients, ensuring accurate resolutions and excellent service in Vietnamese.Responsibilities-Assist customers using...

About the role At CareePlus International Services Inc., we are seeking a dedicated and customer-focused Customer Experience Specialist (Non-voice) to join our team in Marikina City, Metro Manila. This full-time role is an excellent opportunity to contribute to the success of our growing customer service operations. What you'll be doing - Providing exceptional customer service through various...

A leading outsourcing company in Metro Manila is seeking a meticulous Quality Assurance Specialist to ensure compliance and quality in customer interactions. The role involves conducting audits, analyzing metrics for trends, and providing coaching. Candidates should have at least two years of experience in quality assurance within a contact center, fluency in English, and a commitment to high...

A Customer Experience Specialist (CES) attends to the customer’s diverse needs, giving reliable and timely information in every call-based transaction (be it an inquiry or coverage approval). Also persistently maintains a positive and professional service image in the face of various scenarios. Qualifications - Graduate in any medical-related courses is an advantage - Fresh graduates are...

Customer Experience Specialist (Non-voice) About the role We are seeking a talented Customer Experience Specialist (Non-voice) to join our team at Cebu New Wave Recruitment Inc. in Pasig City Metro Manila. This full-time role will see you providing exceptional customer service and support to our valued clients through non- communication channels. What you'll be doing - Providing prompt and...

Job Description This role is hybrid, 3 days a week to any local UL Solutions Office. The Customer Research Senior Specialist will help grow and mature UL Solutions’ Customer Research capability, with a dedicated focus on supporting our Software business. Strengthen the connection between customer insights and measurable business impact. Apply deep expertise in research methodology, insights...

About us: CEF Solutions Inc. is a Consulting Services and Business Process Outsourcing (BPO) company specializing in BPO Operations, Operations Management, Process Engineering and Innovation, Cost Optimization, and Staffing solutions. We take pride in our expertise in providing specialized staffing services, ensuring that clients have access to top talent that aligns with their operational...

A leading innovative solutions provider in the Philippines is seeking a dedicated CUSTOMER SERVICE SPECIALIST to join their dynamic team. Located in Taguig City, this full-time role emphasizes exceptional customer service and support. Ideal candidates will have 3-5 years of experience in a related field, excellent communication skills, and a passion for delivering outstanding customer...

Open Access BPO is a premier outsourcing solutions provider, catering to global businesses across a variety of industries. With offices in the Philippines, Taiwan, and the United States, we specialize in customer experience, content moderation, back office, and knowledge process solutions. Our cutting-edge approach integrates multilingual expertise, agile customer experience strategies, and...

A prominent real estate developer in Cebu City is seeking a Customer Service Specialist to enhance customer satisfaction through effective communication with clients. The ideal candidate should hold a Bachelor’s degree and have 1-2 years of customer service experience, preferably in real estate. You will be responsible for addressing client concerns, processing requests, and providing updates on...

A leading customer service provider in the Philippines is seeking a Customer Experience Specialist (Non-voice) to deliver exceptional service through email, chat, and social media. The role emphasizes outstanding communication and problem-solving skills, with a commitment to enhancing customer experiences. This full-time position offers a competitive salary, health benefits, and opportunities for...

We are looking for a customer-focused and analytically minded Customer Experience Accounting Specialist to support clients using Guesty’s financial, business, and accounting-related features and dashboards. In this role, you will handle client-facing support tickets related to financial workflows, business configurations, and owner-related setups while ensuring accurate system configuration,...

A leading consulting and BPO company in Metro Manila is looking for a Customer Experience Specialist to manage high-priority customer escalations effectively. This role entails responsibilities like resolving sensitive issues, supporting daily operations, and collaborating with various teams. Ideal candidates will have a Bachelor's degree, 2-3 years of experience in customer experience, and...

A leading healthcare service provider in Batangas City is seeking a Customer Experience Specialist to handle customer inquiries and approvals. The ideal candidate should possess strong customer service skills and good communication capabilities. Graduates from medical-related fields are preferred, though fresh graduates are welcome to apply. This role requires adaptability and a professional...

About the role ARAM ENTERPRISES INC' is seeking a talented Customer Experience Specialist (Non-voice) to join our team in Angono Rizal. This is a full-time position where you will play a crucial role in delivering exceptional customer service through non-voice channels such as email, chat, and social media. What you'll be doing - Responding promptly and professionally to customer inquiries and...

Position Title: Indian Bilingual Customer Experience SpecialistLocation: PhilippinesSetup: OnsiteSchedule: Day ShiftQualifications-Native or fluent in the Indian Language-Good written and verbal English skillsJob SummaryThe Indian Bilingual Customer Experience Specialist provides high-quality customer support to clients, ensuring accurate resolutions and excellent service in both Indian and...

A leading recruitment firm in Metro Manila seeks a Customer Experience Specialist (Non-voice) to provide exceptional service through email and chat. The ideal candidate will possess excellent written communication, problem-solving skills, and experience in customer service. This full-time role offers competitive salary and benefits, emphasizing work-life balance and professional growth. Join our...

A customer experience solutions provider in Marikina City seeks a Customer Experience Specialist (Non-voice). This full-time role involves delivering exceptional customer service through email, chat, and social media. Candidates should have 1-2 years of experience in customer service, strong written communication skills, and proficiency in customer service tools. The company offers a competitive...

Position Title: Bahasa Malay Bilingual Customer Experience SpecialistLocation: PhilippinesSetup: OnsiteSchedule: Day ShiftQualifications-Native or fluent in Bahasa Malay-Good written and verbal English skillsJob SummaryThe Bahasa Malay Bilingual Customer Experience Specialist provides high-quality customer support to clients, ensuring accurate resolutions and excellent service in both Bahasa...

Position Title: Spanish Bilingual Customer Experience SpecialistLocation: PhilippinesSetup: OnsiteSchedule: Day ShiftQualifications-Native/fluent Spanish-Good command of English-BPO experience preferredJob SummaryThe Spanish CX Specialist supports customers across Spanish-speaking markets, delivering timely and professional assistance.Responsibilities-Handle customer inquiries in Spanish-Provide...