Inbound Call Centre jobs in Ilocos

Job Description A Customer Service Representative (CSR) is responsible for providing exceptional support to customers by answering inquiries, resolving complaints, processing orders, and offering information about products and services. They serve as the first point of contact between the company and its customers, ensuring a positive experience through effective communication and...

Position Overview MCI is one of the fastest‑growing tech‑enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything‑as‑a‑Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail,...

Full-Time Position Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare,...

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail,...

A customer service company in the Philippines is seeking a Customer Service Agent to provide exceptional service and support. Successful candidates will handle customer inquiries, maintain accurate records, and work closely with team members. Required qualifications include a diploma in any relevant field and strong interpersonal skills. Fresh graduates are encouraged to apply as the company...

Responsibilities - Provide exceptional customer service through various communication channels. - Resolve customer inquiries and issues in a timely manner. - Maintain accurate records of customer interactions. - Collaborate with team members to improve service processes. - Achieve individual and team performance goals. - Stay updated on product knowledge and company policies. Qualifications and...

Gigahertz — the Philippines’ leading computer and electronics retailer — is hiring Branch Managers who are strong operators, not just motivators. This role is for leaders who believe that results come from disciplined execution , not improvisation. Our stores operate under a structured Gigahertz Sales Process that requires daily practice, repetition, coaching, and strict adherence . Branch...

Qualifications Bachelor's degree in Marketing, Mass Communications or other related creative fields. Proficient in photo editing software like Adobe Photoshop or other alternatives. Optional but highly advantageous - Proficient in video editing software like Adobe Premiere or other alternatives. - Basic knowledge and familiarity of online social media and digital platforms for inbound marketing...

Overview Join to apply for the Customer Service Pilot Class (Non – BPO Experienced Beginners) role at Mass Markets. Position Overview MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner...

Job Description Government Mandated Benefits Insurance Health & Wellness HMO Professional Development Job Training Read More - Engage with customers over the phone to address inquiries and provide information. - Resolve customer complaints effectively and efficiently. - Utilize technical skills to assist customers with product and service issues. - Document customer interactions in the...

- Provide exceptional customer service through various communication channels. - Resolve customer inquiries and issues in a timely manner. - Maintain accurate records of customer interactions. - Collaborate with team members to improve service processes. - Achieve individual and team performance goals. - Stay updated on product knowledge and company policies. - Job Title: Customer Service Agent -...

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail,...

Gigahertz — the Philippines’ leading computer and electronics retailer — is hiring Branch Managers who are strong operators, not just motivators. This role is for leaders who believe that results come from disciplined execution, not improvisation. Our stores operate under a structured Gigahertz Sales Process that requires daily practice, repetition, coaching, and strict adherence. Branch...

Full-Time PAY TYPES Hourly Position Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries,...

A leading tech-enabled business services company is seeking Call Center Agents in San Fernando, Philippines. The role involves managing inbound phone interactions with customers, ensuring a positive customer experience, and up-selling products. Candidates should possess excellent communication skills, be reliable, and able to work full-time or part-time. Successful applicants will receive...

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail,...

Job Description Government Mandated Benefits Insurance Health & Wellness HMO Professional Development Job Training Maternity & Paternity Leave Work-Life Balance Flexible Hours - Provide exceptional customer service by addressing customer inquiries and resolving issues effectively. - Utilize various communication channels including phone, email, and chat to assist customers. - Demonstrate...

Job Description A Customer Service Representative (CSR) is responsible for providing exceptional support to customers by answering inquiries, resolving complaints, processing orders, and offering information about products and services. They serve as the first point of contact between the company and its customers, ensuring a positive experience through effective communication and...

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail,...

Job Description Handle interactions via phone, email, chat, or social media, and are expected to maintain accurate records, follow up on customer issues, and escalated complex cases when necessary. The role requires strong interpersonal skills, patience, attention to detail, and the ability to multitask in a fast-paced environment. Proficiency in customer relationship management (CRM) systems...