Customer Service Manager jobs in Central Luzon

An automotive dealership in the Philippines is seeking a Service Manager to oversee customer service operations. The ideal candidate should have a Bachelor’s degree in Mechanical Engineering or Automotive, along with 2-3 years of experience in a Service Department. Responsibilities include addressing customer concerns, managing multiple tasks, and maintaining organization in a fast-paced setting....

Overview The Customer Service Manager will oversee a team that provides customer services relating to sales, sales promotions, installations and communications. In this role, you will supervise the team that optimizes and monitors shipping and returns including processing complex orders from customers and resolving order or delivery issues. Responsibilities - Conduct performance management,...

A leading automotive manufacturer is seeking a Service Manager in Bulacan to document customer interactions, provide product information, and improve customer service. This role includes managing customer service staff and representing customer feedback to upper management. Ideal candidates should have a degree in Business or Administration and strong customer-facing skills. The position is...

As part of our ongoing commitment to excellence and global talent solutions,Adlecta is expanding its Business Process Outsourcing (BPO) services to support companies worldwide in building high-performing teams. We specialize in identifying, hiring, and managing top talent across multiple industries, ensuring our clients have the right professionals to support their growth and operations. We are...

Client Company: A well-established IT and Engineering firm with a 40-year history, delivering comprehensive end-to-end solutions across multiple sectors, including finance and healthcare.Position: Customer Service Training Specialist (Open for Undergraduates)Industry: BPOLocation: Tarlac CitySalary Offer: Php35,000-Php40,000Work Schedule: Shifting ScheduleWork Set Up:...

About TalentPop App At TalentPop App, we are dedicated to helping high-growth e-commerce brands turn exceptional customer support into a powerful revenue engine. We firmly believe that superior service is the ultimate sales strategy. Key Responsibilities: Service, Sales, and Success - Sales Conversion: Proactively engage customers to identify sales opportunities, executing upselling,...

A global customer experience leader in Pampanga, Philippines, is seeking a Team Lead to supervise Customer Service Representatives and enhance operational performance. The ideal candidate will have 1-2 years of experience in customer service, proven leadership skills, and strong time management abilities. Responsibilities include managing performance metrics, conducting training, and developing...

A leading e-commerce company is seeking a Customer Service & Order Management Specialist to enhance operations by providing excellent customer support and efficient order processing. The ideal candidate will have at least 2 years of relevant experience, strong communication skills, and a customer-first mindset. This role requires someone who can handle inquiries and issues across multiple...

A leading service provider is seeking a Customer Service Associate for its Wireless & Mobile Communications account in Tarlac. This role involves assisting customers with billing inquiries, troubleshooting, and account maintenance. The ideal candidate should have a High School Diploma and possess strong communication skills, along with the ability to work well in a team and manage stress....

Job Title: Customer Service & Order Management Specialist (E-commerce) Employment Type: Full-time Work Setup: Onsite (Shifting Schedule / 24/7 Operations) Location: Preferably residing either San Fernando or near Arayat, Pampanga only (or nearby areas with easy commute) Schedule: Rotating shifts, including weekends/holidays as required by operations Job Overview We are looking for a...

A leading food service company in the Philippines is hiring a Senior Crew member to deliver excellent customer service while ensuring cleanliness and safety in the restaurant. The role includes serving customers, taking orders, and assisting in various store areas. Ideal candidates should be at least high school graduates, responsible, and eager to learn. This full-time position requires standing...

A dynamic e-commerce company in Angeles, Philippines, is seeking an experienced Team Lead to manage and inspire Virtual Assistants. You will be responsible for overseeing agent performance and ensuring KPIs are met, while providing coaching and support. The ideal candidate has over 6 years of combined experience in leadership and customer service, with strong communication skills and familiarity...

Job Title: Customer Service & Order Management Specialist (E-commerce) Employment Type: Full-time Work Setup: Onsite (Shifting Schedule / 24/7 Operations) Location: Preferably residing either San Fernando or near Arayat, Pampanga only (or nearby areas with easy commute) Schedule: Rotating shifts, including weekends/holidays as required by operations Job Overview We are looking for a...

Job Purpose and Impact The Customer Service Manager will oversee a team that provides customer services relating to sales, sales promotions, installations and communications. In this role, you will supervise the team that optimizes and monitors shipping and returns including processing complex orders from customers and resolving order or delivery issues. Key Accountabilities Conduct...

A customer experience management leader is seeking a Quality Assurance Analyst in Pampanga, Philippines. This role involves monitoring Customer Service Representatives and evaluating their performance across multiple communication channels. The ideal candidate will possess strong communication skills, experience in quality assurance, and a high school diploma. Key responsibilities include...

Job Title Customer Service & Order Management Specialist (E-commerce) Employment Type Full-time Work Setup Onsite (Shifting Schedule / 24/7 Operations) Location Preferably residing either San Fernando or near Arayat, Pampanga only (or nearby areas with easy commute) Schedule Rotating shifts, including weekends/holidays as required by operations Job Overview We are looking for a...

A leading business solutions provider is looking for Customer Service Consultants in Pampanga, Angeles. In this role, you will be the Point of Contact, answering inbound calls and providing exceptional customer service. You'll manage inquiries, process payments, and may be encouraged to up-sell products and services. The ideal candidate will possess a high school diploma, excellent communication...

Join Our Team as a Team Lead! Are you an experienced leader with a passion for customer service and e-commerce? We are on the lookout for dedicated Team Leads to manage and inspire our Virtual Assistants. If you're ready to take your career to the next level, we want to hear from you! Ideal Candidate - At least 3 years as a Team Lead and 3 years in Customer Service. - Excellent English...

A leading customer service provider based in the Philippines seeks an experienced Customer Service Team Lead to inspire and guide support teams for e-commerce brands. The ideal candidate should have at least 3 years of leadership experience, familiarity with relevant tools, and a strong command of English. This full-time role includes responsibilities for performance monitoring, team coaching,...

Overview Lead with Impact as Our Next Customer Service Team Lead. Do you thrive in guiding teams toward success? At TalentPop, we’re looking for a Customer Service Team Lead who can motivate, mentor, and elevate our customer support teams to deliver exceptional service for e-commerce brands. If you’re a results-driven leader who balances people management with operational excellence, this role...